Position SummaryA Senior Product Owner is responsible for organizing, prioritizing, and assessing work for Agile teams while driving the strategic direction, roadmap, and delivery of critical Order-to-Cash (O2C) capabilities. This role serves as the product leader for the Accounts Receivable & Collections and Contract & Order Management domains, partnering closely with business stakeholders, architects, and delivery teams to deliver scalable solutions that improve operational efficiency, financial outcomes, and customer experience.
The Senior Product Owner is accountable for translating business strategy into actionable product roadmaps, managing and prioritizing backlogs, defining user stories and acceptance criteria, and ensuring delivery of measurable business value. Within Accounts Receivable & Collections, the role supports capabilities that enable accurate billing, timely cash application, dispute resolution, and collections execution to accelerate cash realization. Within Contract & Order Management, the role supports the establishment of executable deals, generation of defensible contracts, and maintenance of accurate commercial and delivery details across the order lifecycle.
This position partners with business and technology teams to optimize and modernize solutions leveraging SAP Accounts Receivable (FI-AR), SAP Sales & Distribution (SD), RightAngle, and custom .NET applications, ensuring alignment with enterprise architecture, compliance requirements, and organizational objectives. The Senior Product Owner drives continuous improvement, supports digital transformation initiatives, and enables delivery teams to successfully execute against product commitments while advancing the long-term vision for O2C capabilities.
Key Responsibilities- Builds customer and internal facing products with superior user experience across multiple verticals, accountable for an established or moderate complexity product.
- Ensures alignment between teams to build and prioritize product roadmaps, plan releases, and align them with business objectives.
- Collaborates with Agile teams, stakeholders, and business representatives to address and resolve issues that arise during product development.
- Works collaboratively with cross-functional teams, such as Research and Development, User Experience (UX), and business and operations teams, to align on product strategies, gather insights, and plan releases.
- Identifies product-related issues, makes decisions and continuously does trade-off analyses to ensure development stays on track toward deliverable commitments.
- Prioritizes the short-term feature backlog and releases, as well as the long-term product roadmap for products.
- Conducts customer research, product discovery and synthesizes market factors into a cohesive product strategy.
- Collaborates with customers to understand challenges & opportunities.
- Collects quantitative data and takes a data driven approach to evaluate the viability of product initiatives.
- Writes epics and stories to support completion of initiatives; ensures stories clearly communicate the customer and stakeholder needs to meet key business objectives and strategies for the product; promotes Agile approaches to product development across teams/areas
Education and Experience- Bachelor's Degree in Information Systems preferred, related field or equivalent experience.
- 5+ years of relevant experience required
- Experience supporting Order-to-Cash (O2C) business capabilities including Accounts Receivable, Collections, Contract Management, or Order Management required.
- Experience working in Agile environments as a Product Owner or Product Manager required.
- Experience defining product roadmaps, managing backlogs, and delivering enterprise technology solutions required.
- Experience with SAP SD (Sales & Distribution) and/or SAP FI-AR (Accounts Receivable) preferred.
- Experience within the energy, manufacturing, or transportation industries preferred.
- Product Owner Certification (CSPO, PSPO) preferred.
Skills- Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
- AI Fundamentals - Understanding of core AI concepts and methods, ability to apply AI to job-relevant use cases and capacity to contribute to organizational AI reimagination.
- Change Management - Change Management refers to a systematic approach for defining and implementing procedures and/or technologies to deal with changes in the environment. It can mean adapting to change, controlling change and/or effecting change.
- Agile Methodology - Agile project management is an iterative approach to delivering a project throughout its life cycle, taking incremental steps towards the completion of a project.
- Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.
- Backlog Management - A prioritized list of work for the development team that is derived from the roadmap and its requirements. The most important items are shown at the top of the product backlog, so the team knows what to deliver first.
- Business Acumen - Applies knowledge of MPC's business, industry and the marketplace to advance the organization's goals. Makes decisions and recommendations clearly linked to MPC's strategy.
- Decision Making - Ability to know when and what decisions should be made and to make several decisions simultaneously in a fast-paced, rapidly changing environment.
- Industry Product Knowledge - Industry product knowledge refers to a comprehensive understanding of the products and services within a particular industry. It encompasses familiarity with the features, functionalities, applications, and specifications of the products offered by companies operating in that industry. Industry product knowledge is crucial for professionals working in sales, marketing, customer service, product development, and various other roles within a company. It enables individuals to effectively communicate the value propositions of products, address customer inquiries, identify market trends, make informed business decisions, and contribute to the development and improvement of products and services within the industry. This knowledge often requires staying updated with the latest advancements, technologies, and market dynamics within the specific industry domain.
- Product Development - The creation, innovation, enhancement or improvement of an existing product, or developing an entirely new kind of product to satisfy the requirements of its end-users.
- Product Lifecycle Management (PLM) - The handling of a good as it moves through the typical stages of its product life: development and introduction, growth, maturity/stability, and decline.
- User Experience (UX) - User Experience (UX) refers to the overall experience that a person has when interacting with a product, service, or system, especially in terms of how easy or pleasing it is to use.
Location:
San Antonio, Texas
Additional locations:
Findlay, Ohio
Job Requisition ID:
Location Address:
19100 Ridgewood Pkwy
Education:
Employee Group:
Full time
Employee Subgroup:
Regular
Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at https://mympcbenefits.com.The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
