Senior Product Owner, Clinical Operations

CenterWell Primary Care • $94K — $130K *
US-AnywhereRemote in Kentucky, US
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in business or healthcare required.
  • Six Sigma or SAFe certification required.
  • 5+ years of experience in product or business management required.
  • 3+ years of experience leading teams for product delivery required.
  • 2+ years of experience in a Primary Care setting required.
  • 2+ years as a super user or equivalent experience with Electronic Medical Records system required.

Responsibilities

  • Focus on clinical operations workflows related to the EMR product.
  • Manage workflows for Providers, Medical Assistants, and Care Integration Team in PCO clinics.
  • Oversee two leading Electronic Medical Records vendors and related technology/features.
  • Support business process and change management for care delivery teams.
  • Develop and maintain strategic plans for system infrastructure and business support processes.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) retirement savings plan.
  • Paid time off, including company and personal holidays.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability insurance.
  • Life insurance and additional wellness opportunities.
Full Job Description
Become a part of our caring community

As the Senior Product Owner (PO), you will play a critical role in shaping the future of technology products offered within our integrated care delivery system, ensuring the creation of maximum value for customers. The PO champions the product, facilitates product/feature decisions, and owns accountability for the product content and releases. The PO serves as the liaison between the agile team (organizational change management experts, IT development resources, and configuration specialists) and stakeholders, including Business Owners and Product Management. The PO ensures the needs and requirements of all stakeholders are addressed and prioritization considerations decisions on their behalf. The PO works continuously with the team, defining and driving product vision, establishing increment and sprint goals, and prioritizing the team’s backlog.

Responsibilities

Primary scope will be focused on clinical operations workflows, as it relates to the EMR product. This scope includes workflows related to the Providers, Medical Assistants, and Care Integration Team (CIT) that operate in the PCO clinics.  Scope includes two leading Electronic Medical Records vendors and related technology/features including interfaced and standalone solutions, business process and change management for care delivery support team members.  Additionally, the strategic plan and maintenance of supporting system infrastructure and business support processes are in scope.



Required Qualifications:

  • You will have a Bachelor’s degree in business or healthcare.
  • You will have Six Sigma or SAFe certification
  • You will have 5+ years proven experience in product or equivalent business management
  • You will have 3+ years demonstrated experience leading teams for product delivery
  • You will have 2+ years experience in a Primary Care setting
  • You will have 2+ years as a super user or equivalent experience with Electronic Medical Records system.

Preferred Qualifications:

  • Master’s degree in business or healthcare.

Additional:

Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file.


Use your skills to make an impact
 

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

 

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

 

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$94,900 - $130,500 per year


 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About CenterWell Primary Care

CenterWell Primary Care Careers

Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

Explore Job Opportunities

CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.

Professional Growth and Development

At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.

Diversity and Inclusion

CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.

Benefits and Culture

Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.

Internship Programs

For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.

Hiring Process

The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.

Networking and Professional Opportunities

CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.

Join the Team

CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.

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Explore Careers at CenterWell Primary Care

Discover the rewarding opportunities awaiting at CenterWell Primary Care. With a commitment to employee growth, a diverse culture, and a drive for innovation, CenterWell Primary Care is the perfect place to advance your career in healthcare.
Learn more about CenterWell Primary Care
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