Amazon Music Unlimited (AMU) is one of Amazon's fastest-growing digital subscription businesses, serving hundreds of millions of customers across dozens of countries. This Senior Product Manager, Tech role owns the end-to-end subscription tech stack: the systems, flows, and commerce capabilities that determine how customers discover, subscribe to, and expand their relationship with Amazon Music.
The role is responsible for launching new subscription plans and offers, building commerce capabilities that unlock new monetization models (pricing add-ons, premium tiers, upgrade paths), driving the full technical lifecycle from signup through entitlement provisioning, and ensuring every customer-facing flow meets federal subscription compliance and regional regulatory requirements. The role directly impacts subscriber growth and revenue per subscriber.
Scope includes: subscription platform architecture, plan configuration, offer management, commerce and monetization primitives, bundle integrations, compliance frameworks, and benefit enablement within broader Amazon programs.
Key job responsibilities
- Own the end-to-end launch of new subscription plans, pricing tiers, and offers across all surfaces (web, mobile, device) and geographies.
- Build commerce capabilities and monetization primitives: pricing add-ons, premium upgrades, tiered upsells, and the customer-facing flows for discovery, purchase, and management of add-on experiences within the subscription.
- Own the full subscription tech flow: signup, plan selection, offer redemption, entitlement provisioning, and lifecycle management serving hundreds of millions of customers.
- Own the subscription platform architecture: plan configuration services, entitlement systems, offer management, and the extensibility required to support rapid experimentation at scale.
- Drive compliance as a core function of the role. Ensure all subscription flows, communications, and technical systems meet federal subscription compliance requirements (FTC guidelines, auto-renewal laws) and regional consumer protection regulations. Partner with legal and policy teams to drive technical implementations.
- Define, launch, and measure bundle offerings: partner integrations, multi-service packages, and benefit combinations that open new acquisition channels.
- Architect the technical integrations that enable AMU as a benefit within broader Amazon programs (Prime, bundles, partner offers).
- Drive the long-term technical roadmap for subscription services: reduce tech debt that slows launches, advocate for platform investments, and ensure reliability and scalability.
- Author product narratives (PRFAQs, one-pagers, BRDs), present to senior leadership, and align cross-functional teams on priorities and timelines.
About the team
The Marketing & Growth Tech (MGT) organization spans martech, growth, partnerships, identity, and Lifecycles. This role sits within the growth pillar, building the systems, platforms, and subscription experiences that power Amazon Music's subscriber acquisition, retention, and lifecycle management. The team operates at the intersection of commerce, regulatory complexity, and scale. Focus areas include subscription compliance, offer economics, and customer experience. The team's goal is subscriber growth: more customers through experiences that are fast to build, frictionless to use, and compliant by design.
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.
BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 2+ years of end to end product delivery experience
- Bachelor's degree
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
PREFERRED QUALIFICATIONS
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
- Experience in subscription or recurring-revenue business models
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Culver City - 151,200.00 - 204,600.00 USD annually
USA, CA, San Francisco - 173,900.00 - 235,200.00 USD annually
USA, CA, Sunnyvale - 173,900.00 - 235,200.00 USD annually
USA, NY, New York - 166,300.00 - 225,000.00 USD annually
