Zum

Senior Product Marketing Manager

Zum • $175K — $195K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of B2B product marketing experience in SaaS or technology
  • Exceptional writing skills for crafting clear positioning and narratives
  • Proficient in positioning methodology and building messaging frameworks
  • Hands-on experience with effective sales enablement materials
  • Strong interpersonal skills for cross-functional collaboration
  • Highly self-directed and capable of end-to-end project ownership
  • Comfortable with ambiguity and proactive problem-solving

Responsibilities

  • Research and develop compelling product positioning and messaging
  • Translate complex product capabilities into relatable language for various buyers
  • Lead planning and execution of go-to-market launches
  • Collaborate cross-functionally to ensure impactful product launches
  • Create sales enablement materials that address real buyer conversations
  • Develop high-value content that reflects strong product narratives
  • Monitor competitive landscape and produce actionable insights

Benefits

  • Medical, Dental, Vision coverage
  • 401(k) retirement plan
  • Paid Holidays
  • Wellness programs
  • Vacation days
  • Equity or commission opportunities
Full Job Description
Who You Are:

You are a sharp, articulate product marketer who knows how to turn a complex product into a story that resonates with buyers. As Zūm's Senior Product Marketing Manager, you are an individual contributor who operates with the focus and output of someone who loves the craft-researching buyers, developing product positioning, arming sellers, and bringing new capabilities to market with intention and precision. You are someone who hits the ground running, doesn't need a lot of hand-holding, and takes pride in the quality of everything that leaves your desk.

This is a hybrid position based out of our headquarters in Redwood City, CA. You will be required to be onsite 3 days per week (Monday, Tuesday, and Thursday). We will only consider candidates already based in the Bay Area.
What You'll Do:

Develop & Define Product Positioning and Messaging
  • Research, develop, and define differentiated positioning and messaging for Zūm's individual products-translating capabilities into buyer-facing narratives that are clear, credible, and compelling.
  • Translate product capabilities into language that resonates with each persona, from district transportation directors to operations leaders to procurement teams. You make technical features feel like obvious answers to real problems.
  • Build and maintain messaging frameworks for individual products that serve as the source of truth for Sales, Marketing, and Customer Success
  • Conduct win/loss analysis and ongoing buyer research to pressure-test messaging and surface the insights that sharpen how we go to market.

Lead Go-to-Market Launches
  • Own go-to-market planning and execution for new product releases and feature launches, from messaging development and sales enablement to campaign briefs and launch communications.
  • Coordinate cross-functionally with Product, Sales, CS, and Demand Gen to ensure launches land with clarity and impact, internally and externally.
  • Define launch tiers, build timelines, and keep stakeholders on track, so nothing ships without a plan and nothing important goes unannounced.
  • Write launch content: release notes, blog posts, customer emails, sales alerts, and website copy updates.

Enable the Sales Team
  • Build and maintain a sales enablement library that sellers actually use: battlecards, objection handling guides, pitch decks, one-pagers, and ROI frameworks tailored to real buyer conversations.
  • Partner with Sales leadership to understand where deals stall, and develop targeted assets that close the gap.
  • Run enablement sessions that are sharp and practical
  • Track what's working and iterate based on direct feedback from the field.

Develop Content & Thought Leadership
  • Partner with content and demand gen to brief, shape, and review marketing content, ensuring everything published reflects accurate, on-message product positioning.
  • Contribute to high-value content including solution briefs, white papers, case study narratives, and website copy that advances how we tell our product story.
  • Help establish Zūm's voice in the market through thought leadership that earns attention and builds credibility with the buyers we care about most.

Contribute to Competitive Intelligence
  • Monitor the competitive landscape continuously-tracking positioning shifts, new entrants, and market developments that affect how we sell and how we win.
  • Produce crisp, actionable competitive briefs and battlecards that give Sales the confidence to navigate difficult conversations.
  • Bring competitive insights into product and marketing conversations, ensuring Zūm stays ahead of the narrative.
What You Bring To Zūm:
  • 5+ years of B2B product marketing experience at a SaaS or technology company. You've developed positioning, led launches, and built enablement materials.
  • Exceptional writing skills. You can craft a positioning statement, a punchy one-pager, and a tight executive narrative.
  • A solid foundation in positioning methodology: you've built messaging frameworks from scratch, stress-tested them with sales teams, and used win/loss data to iterate.
  • Hands-on experience developing sales enablement materials that field teams actually use and that move conversion rates.
  • Strong cross-functional instincts-you build real relationships with Product, Sales, and CS, and you can hold your own in a roadmap review or a deal debrief.
  • Highly self-directed. As an individual contributor, you own your work end-to-end.
  • Comfort with ambiguity and a bias for action. You don't need a perfect brief to get started; you define the problem and build toward the answer.
Nice to Haves:
  • Experience marketing to public sector, education, or government buyers.
  • Familiarity with sales enablement platforms like Highspot or Seismic.
  • Experience at a high-growth startup where you had to build programs from scratch with limited resources and high expectations.
  • Background in category creation or narrative-led marketing at a company defining a new space.

The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US CA is: $175,000 - $195,000

About Zum

Z?m is a California-based company that provides safe, reliable, and stress-free transportation solutions for school districts and busy families. The company offers a mobile app that enables parents to schedule rides for their children to and from school, after-school activities, and other destinations. Z?m also provides transportation services for school districts, including special education transportation, field trips, and athletic events. The company's mission is to provide a safe and reliable transportation solution for children and families, while also reducing traffic congestion and improving air quality. Z?m was founded in 2015 and is headquartered in San Francisco, California.
Learn more about Zum
Size
100 employees
Industry
Founded
2015

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