Box Inc

Senior Product Manager, Workflows

Box Inc$181K — $226K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product management experience with a track record from conception to launch.
  • 2+ years of experience presenting product strategy to senior executives.
  • Experience with low-code workflow platforms or content-centric automation tools.
  • Proven track record in outbound PM roles focused on customer engagement and GTM support.
  • Strong technical knowledge of AI, LLM capabilities, and agentic workflows.

Responsibilities

  • Define and drive the outbound product strategy and roadmap for Box Automate.
  • Collaborate with customers to gather insights and translate them into prioritized workflow automation requirements.
  • Work with engineering and design teams to deliver effective end-user experiences leveraging AI.
  • Create enablement materials and act as the product expert during customer engagements.
  • Align with senior stakeholders to prioritize requests and communicate trade-offs effectively.
  • Measure and analyze product outcomes to refine features and drive KPIs.
  • Shape market messaging and enhance sales strategies for customer success.

Benefits

  • Flexible work location with emphasis on in-person collaboration.
  • Commitment to inclusivity and diverse experiences within the workforce.
  • Opportunities for personal and professional growth in an AI-first environment.
Full Job Description
Box is building market-leading agentic workflow automation and intelligent content experiences. We are looking for a Senior Product Manager who is AI-first to drive the next generation of Box Automate, with a specific focus on outbound product strategy, customer adoption, and GTM enablement. In this role, you will bridge the gap between advanced AI capabilities (such as agentic workflows, LLMs, and metadata extraction) and real-world business automation. Based in our Redwood City headquarters, you will represent the voice of the customer, partner closely with sales and post-sales to scale adoption, and collaborate with engineering and design to deliver high-impact, intelligent workflow solutions. WHAT YOU'LL DO • Define the outbound product strategy and roadmap for Box Automate opportunities to drive customer adoption and enable GTM success across sales, SEs, and post-sales. • Partner closely with Box customers to understand their use cases, workflows, and pain points; translate these insights into prioritized requirements for intelligent, content-centric workflow automation. • Collaborate with engineering and design teams to define, iterate, and deliver end-user experiences that leverage AI, agentic workflows, and metadata extraction to automate business processes. • Create enablement assets (positioning, value narratives, competitive insights) and support active deals as the workflow product expert. • Align senior stakeholders and field teams by triaging requests, setting focus, and communicating clear trade-offs and impact. • Measure results and iterate on features with a keen eye towards driving metrics that matter (which you will define and own). • Shape the broader messaging in the market and help enable sales and customer success to deliver on goals. • Champion evaluation frameworks and best practices that build trust in AI-driven automation and workflows. WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. • 5+ years of product management experience, with experience building products from conception through launch. • 2+ years preparing and presenting product strategy and roadmaps to senior executives. • Experience building low-code workflow platforms or content-centric workflow automation tools. • Proven outbound PM experience: customer-facing, GTM enablement, and deal support with clear adoption outcomes. • Strong technical fluency to partner with engineering on AI/LLM capabilities, constraints, and agentic workflows. • Track record of navigating senior stakeholders and prioritizing effectively in ambiguous, high-impact spaces. • Customer-obsessed communicator who can synthesize feedback into crisp product decisions and clear narratives. • Experience as a product owner; leading and launching products. • Capable of leading and motivating a team of engineers in a challenging, dynamic, and global environment. Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks. United States Pay Range $181,000-$226,500 USD

About Box Inc

Box, Inc. is a cloud content management and file sharing service for businesses. The company provides a platform for managing and collaborating on content across multiple devices and applications. Box serves a wide range of industries, including healthcare, finance, and media. The company was founded in 2005 and is headquartered in Redwood City, California.
Learn more about Box Inc
Size
2,172 employees
Market Cap
$4.4 billion
Industry
Net Income
-$43.4 million
Founded
2005
5 Year Trend
+17%
Revenue
$770.7 million
NASDAQ

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