As a Product Manager at Stord, you will be at the forefront of optimizing warehouse operations, collaborating closely with fulfillment teams and engineering to deliver solutions that directly impact key operational metrics like throughput, accuracy, and efficiency. Whether addressing internal operational needs or delivering scalable SaaS solutions for brands and 3PLs, your work will have a tangible impact on how modern warehouses operate.
Drive WMS Product Execution & strategy:- Own delivery of specific WMS capabilities/enhancements - receiving, putaway, picking, packing, shipping, or inventory management
- Own the product roadmap in partnership with the Head of Product Logistics, including overall strategy & vision.
- Own the direction of the technical execution from concept to Deployment leveraging cross functional teams and a team of product managers.
- Prioritize features within your domain that unlock operational capacity, improve throughput, and reduce errors
- Communicate and Collaborate with stakeholders to identify needs, prioritize those needs and help drive the overall adoption of delivered solutions.
- Help design workflows optimized for warehouse associates - mobile-first, intuitive, and built for speed
- Build capabilities that support omni-channel fulfillment across B2C, B2B, and wholesale channels
Champion the Operator and Drive Operational Excellence:- Spend time on warehouse floors understanding associate workflows, pain points, and efficiency opportunities
- Translate operational insights into detailed product requirements that engineering teams can rally behind
- Partner with operations, industrial engineering, and continuous improvement teams to identify high-impact features
- Build empathy across the product organization for associates picking in busy warehouses or processing holiday peak volumes
Ship Features and Measure Impact:- Ship features quickly and measure their impact on real operations immediately
- Iterate based on operational feedback, performance metrics, and warehouse testing
- Balance operational needs with technical complexity - deliver value quickly while building scalable foundations
- Use data to validate product decisions and prove operational impact
- Define success metrics tied to throughput, accuracy, productivity, and operational efficiency within your domain
Collaborate Across the Logistics Product Group:- Work alongside other PMs managing OMS, TMS, billing, and other products within the logistics group
- Partner with designers and analysts to create cohesive fulfillment experiences across products
- Coordinate with engineering teams to ensure WMS integrates seamlessly with the broader platform
- Contribute to shared product practices and standards across the logistics product group
Support Strategic Planning:- Provide operational insights and data to inform the broader WMS strategy and vision
- Collaborate with Senior PM and Head of Product Logistics on roadmap prioritization
- Track KPIs like units per hour, pick accuracy, putaway velocity, and cycle time
- Conduct warehouse testing to validate features before full rollout
- Continuously refine workflows based on operational data and associate feedback
What You'll Need:Product Management Experience and Expertise:- 8+ years of product management experience with at least 5 years in supply chain, logistics, or operations-heavy products
- Operations fluency - Deep understanding of warehouse workflows, previous WMS experience (Manhattan, Blue Yonder, home grown solutions etc)
- Technical collaboration - Ability to work effectively with engineering teams on complex, data-intensive systems
- User research skills - Comfortable conducting operator interviews, shadowing warehouse shifts, and translating observations into requirements
- Data-driven mindset - Experience using operational metrics to inform product decisions and measure success
The Skills That Set You Apart:- Operational empathy - You genuinely care about making warehouse associates' jobs easier and more efficient
- Systems thinking - You understand how WMS decisions ripple through inventory, fulfillment, and customer experience
- Technical fluency - You can discuss database design, API integrations, and system architecture with engineers
- Clear communication - You translate warehouse jargon for engineers and technical constraints for operations teams
- Execution excellence - You ship high-quality features on time and deliver results consistently
The Mindset We're Looking For:- High energy and bias for action - You move fast, ship quickly, and learn from real operational feedback
- Startup velocity - You thrive in dynamic environments where priorities shift based on business needs
- Collaborative spirit - You work effectively across product, engineering, operations, and implementation teams
- Data-informed - You balance quantitative metrics with qualitative operational insights
- Ownership mentality - You take responsibility for outcomes, not just outputs
- Strategic support - You contribute insights that inform broader strategy while executing on tactical deliverables
What Gets Us Really Excited:- You've worked in warehouse operations - receiving, picking, packing, or shipping - and understand it firsthand
- You've built products for multi-tenant or white-label environments
- You've worked in fast-paced startup or scale-up environments with rapid iteration cycles
- You have a track record of shipping features that measurably improved operational efficiency
- You understand omni-channel fulfillment strategies and how WMS enables them
- You've successfully partnered with operations teams to co-create product solutions
