Amazon

Senior Product Manager - Tech, Ring SMB

Amazon • $151K — $204K *
Bellevue, WA 98006In-Person
Consumer Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years of technical product or program management experience
  • Proven ability to define and drive product roadmap strategy
  • Experience overseeing feature delivery and managing trade-offs
  • Hands-on experience in engineering discussions and technology decision-making
  • Ability to advocate for diverse stakeholder needs at executive levels
  • Bachelor's degree in a relevant field

Responsibilities

  • Own product strategy and roadmap for SMBs, identifying customer needs
  • Define vision and phased rollout for multi-location management web experience
  • Drive requirements for AI-powered features addressing business pain points
  • Lead the product direction for AI device recommendations from prototype to launch
  • Collaborate with engineering and design teams to create PRDs and success metrics
  • Engage in system architecture discussions to inform technical decisions
  • Coordinate cross-functional work across mobile, web, and cloud integrations

Benefits

  • Health insurance (medical, dental, vision)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Comprehensive mental health support and counseling options
Full Job Description
Ring SMB team is looking for a Senior Product Manager - Technical to lead the product strategy and execution for our growing Small & Medium Business (SMB). You'll own the end-to-end product experience for how businesses manage their Ring security cameras - including multi-site management, web dashboard for SMBs and AI-native products that solve businesses' needs.

This role sits at the intersection of security hardware, software platforms, and emerging AI capabilities. You'll define how business owners and their teams interact with Ring's security products across mobile and web, driving features from concept through scaled rollout. If you're passionate about solving complex product problems for underserved customer segments and thrive in ambiguous, fast-moving environments, we'd love to talk to you.

Key job responsibilities
• Own the product strategy and roadmap for SMBs - defining the north star vision and experiences for business customers on the Ring app; developing a strong understanding of business customer needs and building 0 to 1 products that address those needs.
• Define the vision and phased rollout plan for Ring's business web experience, enabling multi-location management at scale
• Drive product requirements for AI-powered features tailored to business customers that solve core operating pain points for business owners, leveraging Ring Appstore
• Own the product direction for an AI-powered device recommendation and advisory experience, guiding it from prototype to customer launch
• Partner with engineering, UX design, and platform teams to write PRDs, define success metrics, and ship features on a regular mobile app release cadence
• Engage with system architecture discussions, understand platform dependencies and trade-offs, and make informed technical decisions that balance speed, quality, and scalability
• Coordinate cross-team workstreams spanning mobile, web, cloud, and third-party integrations

A day in the life

1. Gain deep understand SMB customer needs through data analysis, customer research, and competitive intelligence; translate insights into compelling product requirements and prioritization decisions

2. Creating product vision and strategy to deliver to the customer needs

3. Partnering with Hardware, Design, Engineering, Marketing and other PMs to build a cohesive product roadmap and strategy

4. Build a business case and prove the product market fit through live prototypes, customer feedback

5. Champion the product to internal stakeholders and leadership

BASIC QUALIFICATIONS

- 5+ years of technical product or program management experience

- Experience owning/driving roadmap strategy and definition

- Experience with feature delivery and tradeoffs of a product

- Experience contributing to engineering discussions around technology decisions and strategy related to a product

- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

- Bachelor's degree

PREFERRED QUALIFICATIONS

- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

- Experience in building and driving adoption of new tools

- Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Hawthorne - 151,200.00 - 204,600.00 USD annually

USA, CA, Sunnyvale - 173,900.00 - 235,200.00 USD annually

USA, TX, Austin - 151,200.00 - 204,600.00 USD annually

USA, WA, Bellevue - 151,200.00 - 204,600.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Retail & Consumer Goods
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ
AMZN
* Ladders Estimates

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