SONIFI Solutions

Senior Product Manager

SONIFI Solutions$100K — $150K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in healthcare product management or relevant field
  • Proven market research and customer discovery skills
  • Experience in developing business cases for new products
  • Strong understanding of healthcare delivery models
  • Excellent strategic thinking and communication abilities
  • Comfort in navigating ambiguity and evolving project scopes
  • Ability to collaborate with software development teams

Responsibilities

  • Lead market research and customer insight initiatives
  • Develop actionable opportunity narratives from market data
  • Identify and define new product concepts aligned with strategy
  • Evaluate opportunities for customer value and feasibility
  • Create and maintain business cases for investment decisions
  • Inform product roadmaps with market insights and context
  • Act as a thought partner for cross-functional innovation discussions

Benefits

  • Paid time off and holidays
  • Health, dental, and vision insurance
  • Retirement plans
  • Pet insurance
  • On-demand pay options
Full Job Description
Senior Product Manager, New Markets
Location: Remote or Sioux Falls, SD (Corporate Office)

About the Role
The Senior Product Manager, New Markets plays a critical role in shaping the future of SONIFI Health's product portfolio by identifying, evaluating, and advancing new product and market opportunities. This role focuses on deep market understanding, customer insight, and strategic analysis to inform product direction and investment decisions across the organization.

Working closely with engineering, commercial, and executive leaders, this role helps translate market needs and emerging trends into clear opportunity definitions, strategic recommendations, and solution requirements. The emphasis is on bringing clarity to which problems are worth solving and which opportunities merit focus, while supporting alignment between market insight, product strategy, and execution priorities.

Why This Role Matters
The Senior Product Manager, New Markets ensures SONIFI Health is investing in the right opportunities at the right time. By grounding product strategy in strong market insight, customer understanding, and thoughtful analysis, this role directly influences the strength of our innovation pipeline, the quality of leadership decision-making, and the long-term growth of our healthcare solutions portfolio.

What You'll Do

Market & Customer Insight
• Lead ongoing market research and voice-of-customer (VoC) efforts to uncover emerging needs, trends, and opportunities across patient engagement and healthcare staff workflows
• Synthesize qualitative and quantitative insights-including customer feedback, industry trends, and competitive analysis-into clear, actionable opportunity narratives
• Develop market segmentation models, use-case frameworks, and problem statements to guide strategic exploration and prioritization

Opportunity Definition & Strategy Development
• Identify and shape new product concepts, innovation themes, and market adjacencies aligned with company strategy
• Evaluate opportunities based on customer value, market potential, feasibility, and strategic fit
• Partner with product and engineering leaders to refine opportunity hypotheses and support solution framing or validation activities when appropriate

Business Case & Investment Support
• Develop and maintain business cases for new product and market opportunities, including market sizing, value propositions, risks, and expected impact
• Support leadership decision-making through clear analyses, trade-offs, and recommendations
• Contribute to prioritization discussions and investment planning across the product portfolio

Roadmap & Execution Alignment
• Inform product and portfolio roadmaps with market-backed insight, strategic rationale, and context
• Collaborate with Product Management and engineering partners to ensure alignment between opportunity intent and execution plans alongside competing priorities
• Provide strategic guidance on business and stakeholder requirements during development, pilots, or incubation efforts to ensure solutions remain aligned with original market and customer intent

Healthcare Expertise & Thought Leadership
• Maintain a strong understanding of healthcare ecosystems, workflows, and regulatory considerations influencing product adoption and success
• Act as a strategic thought partner on innovation trends, elevating cross-functional discussions with real-world healthcare perspective
• Advocate for solutions that deliver meaningful outcomes for patients, clinicians, and healthcare organizations

What You'll Need
• 7+ years of experience in healthcare product management, product strategy, consulting, or related disciplines
• Demonstrated ability to conduct market research, customer discovery, and competitive analysis and translate insights into strategic recommendations
• Experience developing business cases and supporting investment decisions for new product or new market entry initiatives
• Strong understanding of healthcare delivery models, clinical and operational workflows, and regulated environments
• Excellent strategic thinking, analytical, and communication skills with the ability to influence across functions
• Comfort operating in ambiguity, early-stage exploration, and evolving scopes as opportunities mature
• Ability to lead and collaborate with software development teams to deliver solutions that satisfy business and stakeholder requirements efficiently, on time, and on budget

Together, we can build your future!
Generally starting at $100,000 - $150,000 annually, depending on location, experience, education, specialty, and training. This position is also eligible for paid time off, holidays, health, dental, and vision insurance, retirement plans, pet insurance, on-demand pay, and other benefits.

#Healthcare

About SONIFI Solutions

SONIFI Solutions is a technology company that provides interactive guest engagement solutions for the hospitality and healthcare industries. The company's products include interactive television, mobile applications, and high-speed internet access. SONIFI Solutions was founded in 1986 and is headquartered in White Plains, New York.
Learn more about SONIFI Solutions
Size
500 employees
Industry
Founded
1993

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