Full Job Description
ABOUT THE ROLE
This Senior Product Manager will own the roadmap for evolving our products to serve customers in both our Architecture, Engineering & Construction (AEC) and Insurance, Restoration, Claims (IRC) industries. These are areas where iGUIDE is growing fast but there is still significant work to shape what our product becomes. Your product area will work in concert with our capture hardware so you9ll partner closely with our capture team without owning the hardware roadmap yourself.
We believe in product development grounded in efficient customer discovery and collaborative solutioning. Your job is to ensure that the product investments we make deliver continuous customer value, aligned with both product strategy and business goals. We expect PMs to use AI tools to compress discovery: mocking up concepts, synthesizing research and getting evidence from customers faster than traditional cycles allow.
This position is based in our Kitchener-Waterloo office on a hybrid schedule (3 days in office, 2 days remote). You9ll collaborate with engineering, design, hardware, and go-to-market teams across iGUIDE, with periodic touchpoints with our REA Group colleagues globally. Background in metrology, spatial data, or measurement technology is an asset.
IN THIS ROLE, YOU WILL
3 Build an understanding of how AEC and IRC customers work and what they need from iGUIDE
3 Run ongoing customer discovery to identify the right problems, validate assumptions and learn what9s working after things ship
3 Shape product strategy for your portfolio and connect it to broader iGUIDE and REA Group ambitions
3 Make decisions about what9s worth building, what isn9t, and what to stop doing
3 Partner with Product peers and leadership to shape roadmaps that balance near-term customer wins with long-term portfolio bets
3 Partner with sales, customer success, drafting operations and product marketing to bring solutions to market
3 Coordinate with the capture team where customer workflows span hardware and software
3 Spot adjacent opportunities - new use cases, segments or product lines - and make the case for pursuing them.
3 Monitor usage and outcomes post-launch and make confident calls on what to double down on, fix, or kill
QUALIFICATIONS
3 A few years of product management experience shipping software. We9re less concerned about how long you9ve held the PM title and more interested in whether you9ve shipped real products to real customers and learned from what happened next.
3 Curiosity about customers and comfort getting close to them. You ask good questions, you sit with ambiguity and you don9t jump to solutions.
3 Clear thinking under uncertainty. You can take incomplete information, make a reasoned call, and stay open when new evidence points elsewhere.
3 Commercial awareness. You think about how product decisions affect revenue, margin and growth, not just user experience.
3 Strong communication with both technical and non-technical people. You can talk to engineers about implementation tradeoffs and to executives about strategy without losing either audience.
3 Willingness to challenge the status quo when it needs challenging, and to do it with care.
3 Daily fluency with AI tools for research, analysis and prototyping. You use them to compress discovery loops and get evidence faster - not as a shortcut around the collaborative work of building the right thing with engineering and design.
3 Background or interest in spatial data, measurement, real estate, insurance, or construction technology is an asset.
3 Bias to action. Comfortable making decisions without all the data while staying open to disconfirming evidence.
THE IDEAL CANDIDATE
You are:
3 A self-starter who takes ownership and follows through
3 Comfortable with ambiguity and energized by building
3 Naturally collaborative and team-oriented
3 Customer-focused and outcome-driven
3 Curious, innovative, and eager to improve how things are done
3 Accountable; you make commitments thoughtfully and deliver on them
We offer:
3 100% employer-paid flexible benefits plan
3 Comprehensive Health & Dental coverage
3 3% RRSP/DPSP Match
3 Health Spending Account (HSA) or Lifestyle Spending Account (LSA) options
3 A collaborative and innovative culture
3 Opportunities to grow as we scale
3 The backing of a global industry leader through REA Group
If you9re excited about building technology that makes property decisions smarter and more connected, we9d love to hear from you.