About The RoleHPS/PayMedix is undergoing a major transformation of its payments ecosystem. As transaction volume scales rapidly, we are investing ahead of growth to consolidate vendors, streamline ledgering, increase operational efficiency, and further strengthen our enterprise-grade payments infrastructure.
We are hiring a dedicated Payments Product Manager to drive the execution of this initiative. This role will focus on implementing a cleaner, more scalable, and strategically aligned payments architecture that supports card, ACH, virtual card, and emerging payment rails, while translating a defined modernization strategy into structured execution and measurable outcomes. This will help build the foundation for long-term enterprise value and scalable growth.
This role reports directly to the Chief Product & Innovation Officer and is fully remote.
Primary Responsibilities- Payments Infrastructure Execution: Create a multi-year roadmap that includes platform capabilities. Lead the implementation of a consolidated payments architecture across processors, banks, and ledger systems. Execute across authorization, settlement, batching, reconciliation, funding, payouts, and refunds/recoupments. Drive delivery through partnerships with finance, operations, compliance, engineering and executive leadership.
- Ledgering & Reconciliation: Implement upgraded and outsourced ledgering capabilities that improve traceability, reporting accuracy, and auditability while reducing manual reconciliation and integrating claims, payments, and financial reporting.
- Payment Rails Expansion & Innovation: Lead execution across RTP, FedNow, ACH, card, and virtual card programs, including routing logic, controls, reconciliation, and multi-rail requirements that improve flexibility, speed, and cost efficiency. Enhance provider, employer, external partner and member experience.
- Vendor & Bank Integration Management: Own integration requirements and sequencing across processors, banks, and hybrid infrastructure partners, ensuring clean routing, scalability, flexibility, and support for advanced payout models.
- Economics, Reliability & Scale: Improve authorization rates, returned payments, refunds, settlement timing, operational error rates, and cost per transaction while strengthening platform resilience and margin efficiency as volume grows.
- Risk & Compliance: Ensure payment workflows meet applicable NACHA, card brand, sponsor bank, audit, and regulatory requirements while partnering with Compliance, Finance, and Operations toidentifyand mitigate risk early.
Required Qualifications- 8+ years of Product Management experience in payments or fintech, including ownership of product roadmaps, product requirements, and direct partnership with engineering teams.
- Experience in B2B and B2B2C payments environments with complex or intermediated money movement.
- Deep understanding of the payments ecosystem and lifecycle, including ACH, cards, payment gateways, merchant acquiring, ledgering, reconciliation, settlement, refunds, exceptions, chargebacks, and payment APIs.
- Proven ability to build and scale payment capabilities across internal and external partners, including processors, banks, SaaS vendors, and cross-functional business and technology teams.
Key Attributes for Success- Cross-Functional Influence & Communication: Builds alignment across executives, technical teams, business stakeholders, and external partners, translating complex payment concepts into clear decisions and actions.
- Systems Thinking & Complexity Management: Understands end-to-end payment flows and how decisions across systems, vendors, ledgering, reconciliation, and operations impact one another.
- Ownership & Execution in Ambiguity: Creates structure in complex or unclear environments, makes sound tradeoffs, and drives initiatives from requirements through successful delivery.
Other Important DetailsCompensation:
- Competitive salary and bonus depending on experience
- Benefits: medical, dental, vision, HSA with company contribution, 401k/Roth with company match, 15 days of PTO, and more.
Remote Work:
- This is a remote position.
- Some travel is required as needed.
