Senior Product Manager, Member Experience

Sharp Performance

$145K — $165K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of product management experience with consumer mobile apps.
  • Hands-on experience with the Claude ecosystem (Claude, Claude Code, agentic workflows).
  • Experience running agile processes with engineering teams.
  • Strong written communication skills for creating PRDs and stakeholder communications.
  • Fluency with modern PM tools such as Linear, Notion, and Figma.
  • Detail-oriented, focused on exceptional service to members.
  • Ability to operate autonomously in an early-stage environment.
  • Proactive problem-solver with a bias toward action.

Responsibilities

  • Own the mobile app member-facing product roadmap end-to-end.
  • Run the sprint process for a high-functioning development team.
  • Convert PRDs into structured projects with mapped dependencies.
  • Prioritize issues based on member and internal feedback.
  • Become an expert on technology, systems, and processes for team and member support.

Benefits

  • Comprehensive medical, dental, and vision insurance for you and your family.
  • Life insurance and both short-term and long-term disability insurance.
  • Flexible PTO to support work-life balance.
  • 401(k) plan with company matching.
  • Early equity opportunities in a VC-backed startup.
  • Access to a performance coaching platform tailored for professional development.
Full Job Description
The Opportunity

As Senior Product Manager, Member Experience, you'll own the entire member-facing mobile product end-to-end. You'll inherit a high-functioning engineering squad as well as the sprint process and the outcomes. This is a rare chance to do career-defining work on a product where impact is measured in lives, not metrics, where your decisions ship in weeks and directly shape whether a police officer, firefighter, or EMT gets help. As the team scales, there's a clear path to grow into a director-level role leading a team of your own.

How you'll make an impact

  • Own the member-facing product roadmap for our mobile app, end-to-end.
  • Run a high-functioning dev team's sprint process and keep Linear as the source of truth.
  • Turn PRDs into structured, estimated Linear projects with cross-team dependencies mapped.
  • Triage member and internal feedback into prioritized issues.
  • Become an expert on our technology, systems, and processes, able to fill any gap for members or teammates in a pinch.


The skillset you'll need to succeed

  • 6+ years of product management experience, ideally with consumer mobile apps.
  • Hands-on operating experience with the Claude ecosystem (Claude, Claude Code, agentic workflows).
  • Experience running agile/sprint processes with engineering teams.
  • Strong written communication-PRDs, specs, and stakeholder comms.
  • Fluency with modern PM tooling (Linear, Notion, Figma).
  • Detail-oriented, with a focus on amazing service to our members.
  • Comfort operating autonomously in an early-stage environment.
  • Bias toward action: if you see a problem, go ahead and solve it yourself when you can, calling in reinforcements when you need them.
  • Hybrid work in the Los Angeles area required.


Bonus Skills

  • A significant portfolio of personal projects you've built with agentic tools.
  • Experience mentoring more junior teammates.
  • A health, mental-health, or mission-driven product background.
  • Experience serving first responders or similar communities.


Why you'll love working here

At Sharp Performance, we're a passionate, driven team committed to making a real impact. As a fast-growing startup, we know our success begins with our people. That's why we offer a benefits package that supports your health, financial well-being, and professional growth:

  • Comprehensive medical, dental, and vision insurance for you and your family
  • Life insurance, short-term disability insurance, long-term disability insurance
  • Flexible PTO
  • 401(k) with company match
  • Early equity in a VC-backed company
  • Access to Sharp's performance coaching platform


The pay range for this role is:

145,000 - 165,000 USD per year (LA Office)

Similar Jobs

More Jobs at Sharp Performance

More Consumer Technology Jobs

Find similar Senior Product Manager, Member Experience jobs: