PLEASE NOTE: This role requires the candidate to be in or near Charlotte, NC. In-office presence is required three days a week. Additionally, this position does not offer visa sponsorship.*THE POSITION The Senior Product Manager will lead the transformation of one of our internal Platforms into a modern, intelligent, and seamlessly connected experience. This product is a critical part of our platform portfolio, serving as the foundation of user interaction and data capture. You will own the end-to-end customer experience, leveraging technology, data, and agentic AI systems to rethink how to engage users, adapt in real time, and drive business growth.
Are you passionate about building scalable, secure, AI-powered, and user-friendly solutions in a fast-paced environment? As a Senior Product Manager at LendingTree, we expect you to become the voice of our customers and market, and work with engineering, design, and AI teams to turn vision into impactful products.
Key Responsibilities: - Product Vision & Strategy: Define and own the long-term vision for the Platform, evolving it from static to dynamic, intelligent, and user centric.
- AI Integration: Explore and integrate agentic AI capabilities to make forms adaptive, context-aware, and personalized in real time.
- Execution & Roadmap: Build and manage the product roadmap, aligning business needs, market trends, and technical possibilities.
- User Experience: Rethink how forms should function - intuitive, mobile-friendly, personalized, and optimized for conversion.
- Integration & Systems Thinking: Connect the forms platform with core systems (CRM, data pipelines, APIs, analytics, compliance tools) for seamless workflows.
- Stakeholder Collaboration: Partner with engineering, AI/ML, design, and business stakeholders to deliver scalable solutions.
- Market & User Research: Stay ahead of evolving market trends, especially in AI-driven UX and personalization.
- Metrics & Impact: Define KPIs (completion rate, conversion, time-to-value) and use data to prioritize improvements.
- Leadership: Influence cross-functional teams and mentor junior product managers where applicable.
Must-Have: - 6+ years of product management experience, with at least 3 years in platform or technical product management.
- Strong technical understanding (APIs, data models, workflows, integrations).
- Proven ability to define and deliver a product vision and strategy.
- Experience reimagining legacy systems into modern, scalable platforms.
- Familiarity with AI-driven products; strong interest or experience with agentic AI systems (e.g., autonomous workflows, intelligent decisioning, AI assistants).
- Strong analytical mindset; data-driven decision making.
- Excellent communication skills and executive presence
Nice-to-Have: - Experience with forms, workflow, or customer data platforms.
- Background in financial services, fintech, or regulated industries.
- Hands-on experience working with AI/ML models, LLMs, or orchestration frameworks.
- Experience scaling platforms for both internal and external users.
