Our Digital Experience team is seeking an experienced
SeniorProduct Manager. In this newly-created role, you will be responsible for helping shape the technology strategy across our digital platforms, focusing primarily on our to-the-trade website, to deliver a best-in-class customer experience.
In This Role- Drive and execute the product strategy, vision, and roadmap for digital products, aligning customer needs, business objectives, market opportunities, and data-driven insights into measurable outcomes
- Identify, prioritize, and validate product opportunities through customer research, analytics, competitive analysis, and cross-functional collaboration
- Lead the end-to-end product lifecycle, from discovery through delivery, partnering closely with Product Design, Engineering, QA, and business stakeholders to build experiences that solve meaningful customer problems and drive business value
- Develop business cases, product requirements, user stories, and success metrics that align stakeholders around a shared vision and enable efficient product delivery
- Collaborate with leaders across Marketing, Merchandising, Sales, Customer Experience, IT, and Operations to gain alignment, influence priorities, and drive successful product adoption
- Maintain and communicate a transparent product roadmap that balances strategic initiatives, customer needs, technical investments, and operational priorities while providing clarity across the organization
- Monitor product performance through customer feedback, analytics, and experimentation, using insights to continuously optimize the customer experience and business outcomes
- Other duties as assigned, in accordance with training and qualifications
- Uphold the Core Values and be a valuable member of the Four Hands Team
- Be open and honest
- Reach for excellence
- Act with responsibility
- Value the whole person
- Enjoy the journey
The Ideal Person- 10+ years of experience as a Product Manager
- Proficient in Figma and JIRA
- Experience collaborating with multiple teams across various disciplines
- Demonstrated ability to partner effectively with Software Developers to translate design concepts into functional, high-quality user experiences
- Strong verbal, written, and interpersonal communication skills with an ability to influence
- Proven track record of prioritizing and managing multiple projects while meeting deadlines and producing high-quality work
- Excellent analytical and creative problem-solving skills with ability to focus on details while maintaining the "big picture" view
