Fiserv

Senior Product Manager - Financial Services

Fiserv$134K — $218K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in Product Management roles
  • Experience with Web, Android, and iOS products
  • Strong technical background to collaborate with Engineering
  • Experience presenting to key stakeholders
  • Significant experience in managing product development lifecycle
  • Proven track record of using data to influence product design and implementation

Responsibilities

  • Enhance end-to-end merchant experience for financial products across platforms
  • Define user requirements and write user stories
  • Review and prioritize product backlog
  • Communicate requirements with design, engineering, and product marketing
  • Lead daily standups and sprint planning
  • Conduct market research and competitive analysis
  • Launch experimental products based on market needs

Benefits

  • Opportunity for an annual incentive mix of cash bonus and equity awards
  • Collaborative work environment with cross-functional partners
  • Hands-on involvement in shaping financial product strategies
  • Scope to lead and innovate product offerings
  • Emphasis on data-driven decision making for product enhancements
Full Job Description
Job Title
Senior Product Manager - Financial Services

What does a successful Senior Product Manager do at Clover?
As a Senior Product Manager at Clover, you will be responsible for enhancing the end-to-end merchant experience to drive deeper engagement throughout the merchant lifecycle. The Financial Services team is responsible for improving merchant's financial health: We create financing options for merchants and build tools to help merchants manage their cashflow. As a Product Manager at Clover, you will be responsible for enhancing the end-to-end merchant experience to drive deeper engagement throughout the merchant lifecycle. You will be responsible for developing a deep understanding of merchant cashflow and financing needs, creating a roadmap with clear requirements, prioritizing enhancements, and delivering quality updates to reshape the end-to-end merchant experience on Clover.

What you will do:
  • Be responsible for enhancing the end-to-end merchant experience for Clover Financial products across multiple platforms (device, web and mobile) to drive deeper engagement throughout the merchant lifecycle:
  • Define user requirements and write user stories
  • Review and prioritize backlog
  • Communicate requirements with Design, Engineering, and Product Marketing
  • Lead daily standups and other sprint ceremonies
  • Lead sprint planning and communicate requirements to the team, and definition
  • of "done" with acceptance criteria
  • Coordinate with the release management team to deploy features and updates
  • Identify and validate opportunities through research, data analysis, and user feedback to continually optimize the experience
  • Create a narrative that can clearly articulate the problem statement, hypothesis, and expected outcomes, against key metrics, for your product area
  • Partner with Design, Engineering, Product Marketing, and Data Science to scope and execute on enhancements - both near and long term horizon projects
  • Partner with Product Marketing and Customer Support to define a go-to-market strategy for key initiatives
  • Assist in building business cases (including opportunity sizing and financial analysis) to define, evaluate and help prioritize competing opportunities
  • Conduct market research and competitive product analysis; gather and analyze user feedback; and measure and track the performance
  • Lead product innovations to launch experimental products and services to assess market needs and demands.

What would be nice to have:
  • Has a track record as an outstanding problem-solver and strategic thinker
  • Exhibits a bias for action and serves as a leader for the team
  • Is a passionate self-starter, decisive and able to move with speed to implement ideas
  • Demonstrates an ability to be extremely organized, with the ability to manage multiple complex projects at once In this role

What you need to have:
  • 8+ years of work experience in Product Management roles working with Engineers, Design, and Product Marketing
  • Experience across Web, Android, and iOS products - come prepared with specific examples from your portfolio
  • Strong technical background with the ability to work with Engineering to evaluate tradeoffs in architectural discussions
  • Experience presenting to key stakeholders and partners to influence strategy and cross- functional initiatives
  • Significant experience in managing the product development lifecycle and working in an agile environment
  • Proven track record of using data to influence requirements, design and implementation


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Salary Range
$134,000.00 - $218,400.00

These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ

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