Senior Product Manager, Endpoint Observability & Insights

TeamViewer Germany GmbH

$120K — $145K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product management experience in relevant domains such as B2B SaaS and cybersecurity.
  • Demonstrated success in managing complex products from conception through to market launch.
  • Deep knowledge of endpoint telemetry, audit logging, and incident investigation practices.
  • Comfort with cloud-scale architectures, APIs, and analytics within multi-tenant SaaS environments.
  • Capability to convert customer insights into strategic product outcomes.
  • Exceptional skills in stakeholder management and cross-team leadership.

Responsibilities

  • Own the strategy and roadmap for endpoint observability and auditability.
  • Create a comprehensive view of endpoint activities by linking various event types.
  • Facilitate insights and automation via analytics, alerts, and AI-driven solutions.
  • Establish robust audit and compliance measures including logging and access controls.
  • Collaborate with engineering and security teams to develop scalable platform capabilities.
  • Lead customer discovery processes, prioritize features, and track product adoption metrics.

Benefits

  • Flexible PTO and paid holidays
  • 401(k) with employer matching
  • Comprehensive health insurance with 100% employer-paid medical coverage
  • Up to 12 weeks of parental leave
  • Basic Life Insurance and short/long-term disability coverage paid in full by the employer
  • Teambuilding events and companywide meetings promoting culture
  • Diverse and inclusive work environment with a strong emphasis on change initiatives.
Full Job Description
As a Senior Product Manager, you will own a key TeamViewer ONE product area from discovery through launch and adoption. Working across Engineering, Data, AI, Security, UX, and Go-to-Market teams, you will define and deliver observability and auditability capabilities for Autonomous Endpoint Management (AEM), helping customers understand, monitor, and optimize endpoint activity, administrative actions, and automation outcomes.
Responsibilities
  • Own the strategy, roadmap, and outcomes for endpoint observability, auditability, and telemetry within TeamViewer ONE.
  • Build a unified view of endpoint activity by connecting system, security, user, remote-session, and automation events.
  • Drive insights and automation through search, alerting, analytics, root-cause analysis, and AI-assisted remediation.
  • Define trusted audit, compliance, and security capabilities, including logging, retention, access controls, and reporting.
  • Partner with Engineering, Data, AI, and Security teams to deliver scalable, secure, and high-performing platform capabilities.
  • Lead customer discovery, prioritization, and product delivery, measuring adoption, customer value, and business impact.
Requirements
  • 5+ years of product management experience in B2B SaaS, enterprise software, endpoint management, IT operations, observability, cybersecurity, or related domains.
  • Proven success owning complex product areas from discovery through launch and adoption.
  • Strong understanding of endpoint telemetry, event management, audit logging, troubleshooting, and incident investigation.
  • Familiarity with cloud-scale, event-driven architectures, APIs, search, analytics, and multi-tenant SaaS platforms.
  • Experience turning customer and operational insights into product strategy, roadmaps, and measurable outcomes.
  • Strong stakeholder management, communication, and cross-functional leadership skills.
What we offer
  • Competitive compensation and bonuses
  • Flexible PTO and paid holidays
  • 401(k) with employer matching
  • Comprehensive Health insurance package including 100% employer-paid medical coverage
  • Up to 12 weeks of Parental Leave
  • Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
  • Quarterly teambuilding events, leadership luncheons, and companywide "All Hands" meetings
  • Open door policy and business casual dress code
  • We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!

Work location for this position is Austin, TX.

Department Product Management Locations Austin Remote status Hybrid Employment type Full-time Type of Job Non Student

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