The largest multi-shop collision operators in North America count on our platform every day. You'll be their product advocate: the person who understands their problems, rallies the teams who can solve them, and makes sure they get fast, clear answers.
What you'll do
- Manage relationships with multiple large multi-shop operator accounts at once as their trusted product partner
- Coordinate and negotiate across Sales, Support, Implementation, Engineering, and User Experience to balance customer needs with business priorities
- Turn customer insight, market research, and data into a clear product roadmap and well-defined user stories
- Shape marketplace capabilities across catalog, pricing, search, and transaction workflows
- Explore artificial intelligence opportunities like automated matching, dynamic pricing, and predictive analytics
- Track the metrics that matter, such as adoption, conversion, retention, and gross merchandise value, and lead go-to-market for new initiatives
What you bring
- 5+ years of enterprise business-to-business software product management
- Proven success managing several large enterprise accounts at the same time
- Strong negotiation skills and the ability to lead without direct authority
- Experience with ecommerce or marketplace products
- Technical fluency to weigh application programming interfaces, integrations, and architecture tradeoffs with Engineering
- Comfort with Agile practices and hands-on use of artificial intelligence tools
- Bachelor's degree or equivalent experience
Bonus points
- Automotive industry experience (highly preferred), especially in collision repair or parts procurement
- Experience presenting strategy to executive leadership
- Experience mentoring other product managers
The details
Travel up to 20% (about 1-2 days per month) to meet customers where they work.
What We Offer:
- Full benefits starting Day 1: Medical, Dental, and Vision
- 401(k) with company match
- Unlimited Flex Time Off plus 10 company-paid holidays
- Remote-first role with monthly communication stipend
- Professional development programs and tuition assistance
- Home office equipment stipend
- Employee resource groups and exclusive employee discounts
