Tekion

Senior Product Learning Expert (Fixed Operations expeirence required)

Tekion$110K — $130K *
US-AnywhereRemote in Massachusetts, US
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of instructional design experience, preferably in automotive fixed operations
  • Expertise in creating eLearning, virtual instructor-led training (VILT), and instructor-led training (ILT) content
  • Strong project management skills to execute end-to-end training initiatives
  • Ability to collaborate with cross-functional teams for accurate technical training
  • Proven capability in gathering learner feedback and implementing continuous improvement processes

Responsibilities

  • Design and develop engaging learning programs on product functionality and best practices
  • Collaborate with technical teams to ensure accurate training content
  • Create diverse training content suitable for various delivery platforms
  • Manage training development projects aligned with business goals
  • Contribute to instructional consistency through frameworks and templates
  • Participate in feedback collection and analysis for training optimization
  • Mentor junior contributors in instructional design

Benefits

  • Generous stock options alongside competitive compensation
  • 100% employer-paid medical, dental, and vision coverage
  • Unlimited PTO and parental leave, plus free snacks and beverages
  • Opportunity to work with top talent from successful Silicon Valley companies
  • Chance to grow with a hyper-growth startup focused on innovative technologies
  • Community-oriented workplace with a collaborative environment
  • Transparent culture promoting innovation and performance rewards
  • Career growth and development opportunities
Full Job Description
Job Introduction:

The Senior Product Learning Expert designs, develops, and delivers comprehensive learning experiences that empower Tekion's internal teams, partners, and customers to effectively understand and use Tekion's products. This role collaborates closely with cross-functional stakeholders to translate complex product information into engaging, scalable, and effective learning solutions. The ideal candidate has deep instructional expertise, strong product acumen, and the ability to lead training initiatives from concept to execution.

Key Roles and Responsibilities:
  • Position requires experience in automotive fixed operations (parts & service)
  • Design and develop learning programs focused on product functionality, implementation, and best practices.
  • Collaborate with product, engineering, enablement, and services teams to gather technical information and ensure training accuracy.
  • Create content in multiple formats (eLearning, VILT, ILT, documentation) that meets diverse learner needs and delivery platforms.
  • Manage end-to-end training development projects and align content with business priorities.
  • Contribute to content governance, templates, and frameworks for instructional consistency and quality.
  • Participate in learner feedback collection, data analysis, and continuous improvement of product training.
  • Serve as a mentor or reviewer for more junior content contributors or instructional designers.


Perks & Benefits
  • Competitive compensation and generous stock options
  • 100% employer-paid top-of-the-line medical, dental and vision coverage
  • Great benefits including unlimited PTO, parental leave and free snacks and beverages
  • The opportunity to work with some of the brightest minds from Silicon Valley's most dominant and successful companies
  • Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
  • Work on the latest and coolest technologies - everything is home-grown and built ground-up
  • A dynamic work environment with a strong sense of community and collaboration
  • The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
  • Exciting opportunities for career growth and development

Effective 4 Aug 2026, Current Tekion Employees should apply via the Internal Job Board in Ashby

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