M&T Bank Corporation

Senior Product Designer

M&T Bank Corporation$104K — $174K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in UX Design, HCI, Industrial Design, or related field, or 7 years equivalent experience.
  • 3 years minimum relevant design experience, especially in enterprise or workflow-centric environments.
  • Experience in regulated industries, with a focus on user-centered design methods.
  • Proficient in Figma and modern design software (Adobe CC, Miro).
  • Strong communication skills to collaborate and integrate stakeholder feedback effectively.
  • Knowledge of accessibility standards for inclusive design practices.

Responsibilities

  • Design user flows and interfaces for digital business banking functionalities.
  • Translate diverse requirements into user-centric solutions.
  • Create wireframes, high-fidelity designs, and prototypes for alignment across teams.
  • Collaborate with product owners, developers, and stakeholders to define functionality.
  • Advocate for design standards and accessibility practices in banking experiences.
  • Conduct design critiques and iterate based on team feedback.
  • Support usability testing and gather insights for enhancing user experiences.
  • Mentor junior designers and promote a culture of design quality and improvement.

Benefits

  • Supportive team environment with strong organizational collaboration.
  • Opportunity to influence the design practice and product vision.
  • Exposure to a variety of business banking experiences and technologies.
  • Potential to grow mentorship and leadership skills within the team.
Full Job Description
Overview

  • We are a small (but mighty!) product design team focused on improving the end-to-end Digital Business Banking experience (DBX) for M&T customers. This role will focus on designing Digital Business Banking experiences that support how customers onboard, manage, and service accounts across digital channels. You'll contribute to the evolution of our design practice while partnering closely with Product, Technology, and Business teams to deliver thoughtful, accessible, and customer-first solutions. We're looking for someone who is passionate about simplifying complex workflows, designing intuitive enterprise and customer experiences, and balancing business goals with user needs.


  • While our team is small, we are part of the larger Digital Experience Design (DxD) organization that spans across M&T and Wilmington Trust, offering strong support, collaboration, and alignment.


Primary Responsibilities

  • Design user flows and interfaces for digital business banking experiences, including onboarding, servicing, account management, and related operational experiences.


  • Translate research, business requirements, technical constraints, and regulatory considerations into customer-centric solutions.


  • Create concepts, wireframes, high-fidelity designs, and prototypes that communicate ideas and drive alignment across teams.


  • Collaborate closely with product owners, developers, researchers, and business stakeholders to define functionality and ensure successful implementation.


  • Contribute to, and advocate for, design standards, accessibility best practices, and design system usage across business banking experiences.


  • Conduct design critiques, participate in team rituals, and iterate on designs based on feedback from designers, product, developers, and stakeholders.


  • Support usability testing and partner with researchers to gather insights that improve complex business banking experiences.


  • Mentor junior designers and contribute to growing a culture of design quality, craft, collaboration, and continuous improvement.


  • Influence roadmap planning by identifying experience opportunities, surfacing usability concerns, and helping prioritize work based on customer and business impact.


Scope of Role

  • As a Senior Product Designer, you will take ownership of critical flows across digital business banking experiences, helping shape how customers interact with M&T products and services. You will work cross-functionally with product owners, developers, researchers, and stakeholders to ensure experiences meet customer needs, regulatory requirements, and technical feasibility. You'll be a key contributor to the evolution of our platform, design practice, and product vision.


Education and Experience Required

  • Bachelor's degree in UX Design, Human Computer Interaction, Industrial Design, or similar, and a minimum of 3 years relevant experience or in lieu of a degree, a combined minimum of 7 years education and/or relevant/product design work experience.


  • Experience designing for workflow-intensive, enterprise, or form-heavy experiences, preferably in regulated industries.


  • Demonstrated ability to apply user-centered design methods throughout the product lifecycle.


  • Proficiency with Figma and modern design tools such as Adobe CC and Miro.


  • Ability to communicate clearly, collaborate with stakeholders, and incorporate feedback into your work.


  • Understanding of accessibility standards and best practices for inclusive design.


  • Experience working with agile development teams and iterating based on feedback and data.


Core Competencies

  • Customer-First Thinking: Designs experiences that balance user needs and business goals.


  • Collaborative: Builds trust and alignment with cross-functional teams.


  • Detail-Oriented: Cares about the details, especially in complex workflows and servicing experiences.


  • Proactive: Seeks clarity, identifies problems early, and offers solutions.


  • Craft-Driven: Cares deeply about design quality, consistency, design systems, and usability.


  • Growth Mindset: Open to giving and receiving feedback and always looking to improve.


Preferred Experience

  • Experience working in financial services or with complex, compliance-driven workflows.


  • Experience designing digital banking platforms, enterprise applications, back-office systems, or digital servicing experiences.


  • Experience designing for business customers, servicing experiences, or operational platforms.


Physical Requirements

  • None


M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $104,700.00 - $174,500.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location
New York, New York, United States of America

About M&T Bank Corporation

M&T Bank is a financial holding company headquartered in Buffalo, New York. M&T's principal banking subsidiary, M&T Bank, operates banking offices in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia, and the District of Columbia. Trust-related services are provided by M&T's Wilmington Trust-affiliated companies and by M&T Bank. M&T Bank traces its origins to the founding of Manufacturers and Traders Bank in Buffalo, New York. As a result of mergers, acquisitions, and name changes, M&T Bank Corporation's principal bank is now known as Manufacturers and Traders Trust Company or M&T Bank. M&T Bank reorganized under a bank holding company in 1969 called First Empire State Corporation. The name was changed in 1998 to M&T Bank Corporation, whose common stock is listed on the New York Stock Exchange and trades under the symbol "MTB."

M&T Bank Corporation Careers

Join the vibrant team at M&T Bank Corporation, a leading financial institution where innovation meets tradition, offering a plethora of job opportunities across various sectors. As one of the most respected banks in the nation, M&T Bank Corporation is the perfect place to jumpstart or advance your career in the financial services industry.

Work You’ll Do

At M&T Bank Corporation, you will be part of a culture that cherishes diversity, leadership, and professional growth. Engage in work that makes a real difference in the community while fostering your career development through comprehensive training programs and diverse learning opportunities.

Innovate and Lead

Embrace the chance to work on projects that integrate cutting-edge financial technologies with robust, traditional banking practices. M&T Bank Corporation is at the forefront of the financial industry, offering innovative solutions that redefine banking standards. Our leadership in the market is driven by a commitment to excellence and continuous improvement.

Career Growth and Opportunities

Whether you are looking for an entry-level position or a more senior role, M&T Bank Corporation provides a dynamic pathway for career advancement. With a variety of job opportunities ranging from internships to full-time positions, you can find the perfect match for your skills and ambitions. Our team is dedicated to helping you navigate your career path with tailored development plans and leadership training.

Join Our Team

Explore job opportunities and join a team that values hard work, creativity, and strategic thinking. M&T Bank Corporation is hiring professionals who are passionate about finance and eager to contribute to a team-oriented environment. Enhance your skills through hands-on experience and ongoing professional development.

Networking and Professional Development

At M&T Bank Corporation, networking and professional development are part of our DNA. Connect with industry leaders, participate in high-impact networking events, and take advantage of our mentorship programs. Our employees benefit from a supportive network that boosts their career trajectories and fosters meaningful professional relationships.

Benefits and Culture

Enjoy a comprehensive benefits package that supports both your professional and personal life. M&T Bank Corporation offers competitive salaries, health benefits, and retirement plans designed to ensure the well-being of our team members and their families. Experience a supportive and inclusive culture where every employee is valued and given the opportunity to thrive.

How to Apply

Ready to take the next step in your career? Visit the M&T Bank Corporation Careers page to browse current openings, submit your resume, and prepare for your interview. We are excited to see how your skills and ideas can contribute to our continued growth and success.

Stay Connected

Keep up to date with the latest from M&T Bank Corporation by following our careers blog. Gain insights from our experts and stay informed about new job openings and upcoming networking events. Join M&T Bank Corporation today and be part of a team that is dedicated to growth, innovation, and leadership in the banking industry. Your future starts here!
Learn more about M&T Bank Corporation
Size
17,115 employees
Market Cap
$25.2 billion
Industry
Net Income
$1.3 billion
Founded
1868
5 Year Trend
+0.2%
NASDAQ

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