Clio

Senior Product Designer, Insights and Reporting

Clio$128K — $173K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years experience designing digital products; B2B SaaS preferred
  • Strong portfolio of data-heavy products, such as dashboards
  • Ability to simplify complex logic for non-technical users
  • Experience working with data and platform teams
  • Expertise in interaction design, information architecture, and visual design
  • Customer-centric approach with actionable insights
  • Proficiency in design and prototyping tools, including AI tools

Responsibilities

  • Partner with Product and Engineering to define experience design strategy
  • Design seamless experiences for firm growth and financial reporting
  • Create actionable insights that enhance operational improvements
  • Translate complex data into scalable UI patterns
  • Design AI-powered features and workflows
  • Shape feature decisions through research and prototyping
  • Advocate for customer needs in decision-making

Benefits

  • Competitive salary with comprehensive health, dental, and vision insurance
  • Hybrid work environment with office expectations
  • Flexible time off policy encouraging 20 days off per year
  • $2000 annual counseling benefit
  • RRSP matching and RESP contribution
  • Clioversary recognition program for employee milestones
Full Job Description
Summary:

We are seeking a Senior Product Designer to join our growing Product Design team. This role is available to candidates across Canada (excluding Quebec) and the US.

Design plays a pivotal role at Clio, standing alongside Product and Engineering as one of the three pillars of our Research and Development organization. Our product designers work directly with customers to understand their behaviors, needs, and workflows. They champion thoughtful, high-quality experiences as we transform how lawyers and their teams serve their clients. If you're focused on shipping value to customers with an opportunity to revolutionize an industry, you've found your next team.

About the role

The Clio Manage team is a dedicated group of customer-centric system thinkers committed to redefining legal service experiences for law professionals. We are on a mission to make legal practice management more insight driven and intelligently (AI) orchestrated.

As a Senior Product Designer, you will define and execute the experience strategy for real-time insights, complex reporting, and analytics. You will join a team focused on developing tools that help users understand their business performance across critical areas like firm growth, case management, finance and firm operations. This role sits at the vital intersection of data visualization, content design, and complex data architecture.

You will be responsible for shaping the product vision alongside Product Management and Engineering. You will lead the end-to-end design process-from strategic discovery and framing to development, launch, and iteration. The ideal candidate grounds decisions in deep customer empathy, translates ambiguity into clear direction, and partners cross-functionally to drive meaningful outcomes.

What you'll do
  • Partner with Product and Engineering to define and execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business.
  • Design seamless, end-to-end experiences across firm growth, case management, and financial reporting workflows.
  • Create actionable insights that unlock the power of data, delivering strategic and operational improvements to law firms.
  • Translate complex data relationships and legal domain logic into clear, scalable UI patterns for firms of all sizes.
  • Experience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI.
  • Shape feature-decisions through research and prototyping, partnering closely with product and engineering
  • Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making.
  • Raise the quality bar through polished, accessible, and cohesive experiences - and push beyond "good enough" toward best-in-class interaction design.
  • Drive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teams.


What you bring

  • 6+ years of experience designing digital products, B2B SaaS experience is preferred, but not required.
  • A strong portfolio showcasing data-heavy products, such as dashboards and analytics tools, where surfacing timely information is key.
  • The ability to simplify complex domain logic into intuitive interfaces for non-technical users.
  • Experience partnering with data and platform teams where structural and performance constraints are central to design.
  • Expertise in interaction design, information architecture, and visual design with a track record of high-quality execution.
  • A customer-centric approach with the ability to translate insights into actionable, strategic design directions.
  • Highly capable in design and prototyping tools and solid use of AI tools in your process (e.g., Figma Make, Claude, Gemini, etc.)
  • Strong communication and presentation skills, including clear articulation of rationale and trade-offs.
  • A collaborative, low-ego partner - you facilitate alignment, clarify trade-offs, and drive confident execution.


#LI-Remote
This role is a backfill for an existing position.
What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:
  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
  • Flexible time off policy, with an encouraged 20 days off per year.
  • $2000 annual counseling benefit
  • RRSP matching and RESP contribution
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years


The expected salary range* for this role is $128,400 to $151,000 to $173,600 CAD. There are a separate set of salary bands for other regions based on local currency.

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

About Clio

Clio is a cloud-based legal practice management software company based in Burnaby, British Columbia, Canada. The company was founded in 2008 by Jack Newton and Rian Gauvreau. Clio's software allows law firms to manage their cases, documents, billing, and client information from a single platform. The company has over 150,000 customers in 100 countries. Clio has won numerous awards for its software, including the 2019 Legaltech News Innovation Award for Best Practice Management Software.
Learn more about Clio
Size
500 employees
Industry
Founded
2008

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