Chewy

Senior Product Designer

Chewy • $149K — $225K *
Bellevue, WA 98006In-Person
Consumer Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience in Product Design or related disciplines.
  • Experience leading complex product design initiatives from concept to implementation.
  • Proven success in designing digital products for web and mobile platforms.
  • Strong portfolio showcasing product design thinking and measurable business impact.
  • Expertise in interaction design, information architecture, and visual communication.

Responsibilities

  • Transform customer insights and business goals into user-centered experiences.
  • Lead projects through the full product design lifecycle, from discovery to implementation.
  • Iterate design based on user feedback and cross-functional collaboration.
  • Partner with various teams to define product strategy and deliver experiences.
  • Champion high-quality design, accessibility, and usability across projects.
  • Solve problems with a systems-thinking mindset considering the broader customer journey.
  • Identify opportunities for experience improvement beyond immediate project scope.

Benefits

  • Design products that improve lives of millions of pet parents.
  • Collaborate with talented innovators across disciplines.
  • Influence product strategy from discovery through delivery.
  • Work in a culture that values curiosity and continuous learning.
  • Shape the future of digital experiences in a growing e-commerce and healthcare ecosystem.
  • Unlimited PTO for exempt team members, plus six paid holidays.
Full Job Description
Job Description:

As a Senior Product Designer, you'll play a key role in shaping digital experiences across Chewy's ecosystem. You'll partner closely with product managers, engineers, researchers, content strategists, and fellow designers to transform complex customer and business challenges into intuitive, elegant, and impactful product experiences. You'll own design work from early discovery through launch, helping define the future of products used by millions of pet parents and thousands of internal users and partners.

What You'll Do

Design Meaningful Experiences
  • Transform customer insights, business goals, and technical requirements into intuitive, user-centered product experiences.
  • Design elegant solutions that balance usability, scalability, and business impact.
  • Create thoughtful interactions that simplify complex workflows and delight users.

Own the End-to-End Design Process
  • Lead projects through the full product design lifecycle-from discovery and research through wireframes, prototypes, visual design, testing, and implementation.
  • Iterate designs based on user feedback, analytics, and cross-functional collaboration.
  • Advocate for customer needs while balancing business objectives and technical constraints.

Collaborate Across Disciplines
  • Partner closely with Product Management, Engineering, Research, Content Design, and other cross-functional partners to define product strategy and deliver exceptional experiences.
  • Facilitate design discussions and communicate decisions effectively to stakeholders at all levels of the organization.
  • Build alignment across teams through clear storytelling and thoughtful design rationale.

Drive Design Quality
  • Champion high-quality craft, interaction design, visual design, accessibility, and usability.
  • Contribute to and evolve design systems, patterns, and best practices.
  • Help foster a collaborative design culture by sharing knowledge, providing feedback, and continuously improving how we work.

Think Strategically
  • Solve problems with a systems-thinking mindset, considering the broader customer journey across products and touchpoints.
  • Identify opportunities to improve experiences beyond immediate project scope.
  • Balance long-term vision with iterative delivery.


What You'll Need

Experience
  • 5+ years of experience in Product Design, UX Design, Interaction Design, Information Architecture, or a related discipline.
  • Experience leading complex product design initiatives from concept through implementation.
  • Proven success designing digital products across web and/or mobile platforms.

Design Excellence
  • Strong portfolio demonstrating end-to-end product design thinking, customer-centered problem solving, and measurable business impact.
  • Expertise in interaction design, information architecture, prototyping, and visual communication.
  • Experience using design systems and contributing to scalable design patterns.

Collaboration & Communication
  • Excellent communication and presentation skills with the ability to influence cross-functional partners and senior stakeholders.
  • Comfortable navigating ambiguity and facilitating collaborative decision-making.
  • Strong storytelling skills that clearly communicate design rationale and customer insights.

Customer Mindset
  • Passion for deeply understanding users through research, data, and continuous learning.
  • Ability to simplify complex problems into intuitive, accessible experiences.
  • Experience balancing customer needs, business goals, and technical feasibility.

Education
  • Bachelor's degree in Design, Human-Computer Interaction, or a related field-or equivalent professional experience.


Why You'll Love Working Here
  • Design products that improve the lives of millions of pet parents.
  • Collaborate with talented designers, researchers, engineers, and product leaders.
  • Influence product strategy from discovery through delivery.
  • Work in an environment that values curiosity, experimentation, customer obsession, and continuous learning.
  • Help shape the future of digital experiences across one of the fastest-growing e-commerce and healthcare ecosystems.


The base salary range for this role is $149,000 - $225,000.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.


We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

About Chewy

At Chewy, we view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Customers love shopping our wide selection of products including more than 65,000 items (including our Private brands and Healthcare products), which we offer at competitive prices and fast 1-2 day shipping. Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. Chewy is an experience company built on the back of product and technology. Innovation drives our operations and our team is constantly striving to find new and better ways to improve. From an easy-to-navigate website and highly-rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Chewy Careers

Join the vibrant team at Chewy, where we offer exceptional job opportunities to advance your career in the dynamic world of e-commerce. As a leading company in the pet industry, Chewy is dedicated to making pet care easier and more enjoyable for pet parents everywhere. Work You’ll Do At Chewy, we are constantly on the lookout for passionate, driven professionals to join our diverse team. Whether you're seeking a position in IT, customer service, marketing, or logistics, Chewy provides a platform for professional growth and innovation in every career path. Our commitment to leadership and diversity training ensures that every team member is equipped with the skills to lead and innovate. By joining Chewy, you will work alongside a team of dedicated professionals who are always pushing the boundaries of what's possible in e-commerce and customer service. Internship and Employment Opportunities Chewy offers a variety of internship and employment opportunities that cater to a wide range of skills and interests. Our internships provide invaluable hands-on experience, helping you to enhance your resume and prepare for a full-time position within our company. Chewy is not just about hiring employees; it's about nurturing future leaders. Benefits and Culture At Chewy, we believe that the well-being of our team is paramount. We offer a comprehensive benefits package that supports the health, financial security, and work-life balance of our employees. Our culture is centered on open communication, respect, and a shared passion for our mission. We celebrate diversity and are committed to creating an inclusive environment for all team members. Innovation and Growth Chewy is at the forefront of innovation in the pet industry. We are constantly exploring new technologies and strategies to enhance our services and expand our market reach. This focus on innovation drives our company's growth and offers our team members numerous opportunities to get involved in exciting projects and advance their careers. Networking and Professional Development We encourage our employees to engage in networking and professional development activities that can enhance their career prospects. Chewy supports various initiatives, including workshops, seminars, and training sessions, to help our team members grow their professional network and develop new skills. Join Our Team Explore the job opportunities at Chewy by searching open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players who are ready to take their career to the next level. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Chewy. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Chewy. Chewy is more than a company; it's a community where you can grow your career and make a difference. Join us in our mission to be the most trusted and convenient online destination for pet parents (and partners) everywhere.
Learn more about Chewy
Size
21,300 employees
Market Cap
$15.9 billion
Industry
Retail & Consumer Goods
Net Income
-$174.4 million
Founded
2011
5 Year Trend
+136.6%
Revenue
$6.4 billion
NASDAQ
CHWY
* Ladders Estimates

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