JP Morgan Chase & Co.

Senior Product Delivery Associate - Payments

JP Morgan Chase & Co.$90K — $120K *
Plano, TX 75024In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of product management experience or equivalent expertise
  • Demonstrated performance in relevant areas
  • Proficient in operational management and change readiness activities
  • Experience with product deployment processes
  • Advanced skills in PowerPoint for executive communications
  • Strong problem-solving abilities with minimal supervision
  • Exceptional communication and stakeholder management skills
  • Capable of thriving in dynamic environments with competing priorities

Responsibilities

  • Collaborate with Product Delivery Manager on key tasks and efficiencies
  • Support change management activities and ensure regulatory compliance
  • Raise blockers to manage dependencies and resource allocation
  • Work with cross-functional teams to resolve risk-related issues
  • Oversee audits and change initiatives, ensuring timely remediation
  • Lead root cause analysis for broken processes, driving closure
  • Advise product owners on controls and risk management throughout product lifecycle

Benefits

  • Opportunities for career growth and innovation
  • Dynamic work environment focused on transformation
  • Engagement with cross-functional teams
  • Ability to influence product delivery and stakeholder alignment
  • Supportive culture for addressing complex challenges
Full Job Description
JOB DESCRIPTION
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Merchant Services, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities
  • Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
  • Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
  • Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
  • Collaborate with Business Control Managers, Legal, Product, and Finance to resolve risk‑related issues and embed controls that scale
  • Oversee Action Plans (APs), audits, and change initiatives; ensure timely remediation, durable fixes, and evidence of control effectiveness
  • Triage broken processes, lead root‑cause analysis, and assume ownership of APs where needed to drive closure and sustainability. Execute monitoring controls, track and escalate risk issues, and ensure alignment with firmwide policies and standards
  • Advise and coach product owners on control frameworks, risk identification, and preventive monitoring throughout the product lifecycle
Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Demonstrated performance in either product management or relevant domain area
  • Experience executing operational management and change readiness activities
  • Experience in product deployment processes
  • Advanced PowerPoint proficiency with the ability to create executive-level presentations, visual narratives, and concise materials for senior leadership
  • Strong problem-solving skills with the ability to identify issues, determine root causes, and implement effective solutions with minimal supervision
  • Exceptional communication, storytelling, and stakeholder management skills, with a demonstrated ability to influence senior leaders, build consensus, and drive cross-functional alignment
  • Thrives in ambiguous and dynamic environments, effectively balancing competing priorities while independently developing practical, scalable, and sustainable solutions
  • Strong attention to detail with a commitment to accuracy, quality, and execution excellence
Preferred qualifications, capabilities, and skills
  • Developed knowledge of the product development life cycle
  • Bachelor27s or master27s in information sciences, risk management analytics, computer science, or a related business or quantitative field
  • Proven track record delivering leading large, highimpact projects from concept to implementation

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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