JP Morgan Chase & Co.

Senior Product Associate, Small and Mid-sized Business Payments

JP Morgan Chase & Co.$90K — $120K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3 years of experience in Agile product management or business analysis
  • Strong understanding of product development life cycle
  • Excellent communication skills for interacting with diverse stakeholders
  • Self-starter with problem-solving abilities and attention to detail
  • Familiarity with development processes and cloud-based microservices
  • Proficient in JIRA, Microsoft Office, and Confluence

Responsibilities

  • Plan and assess the impact of new product features on overall experience
  • Develop and document requirements, epics, and user stories
  • Collaborate with Agile Leads for effective Release and Sprint Planning
  • Conduct reviews and quality assurance for production readiness
  • Make go/no-go decisions for product releases
  • Work closely with cross-functional teams to resolve customer-impacting issues

Benefits

  • Collaborative environment with cross-functional teams
  • Opportunities for professional growth in a dynamic industry
  • Flexibility to work on innovative payment solutions
  • Involvement in the full product life cycle
  • Impactful role in enhancing customer experience for small businesses
Full Job Description
JOB DESCRIPTION

As a Senior Product Associate in the Small and Mid-sized Business Payments team, you are an integral part of the team that leads the end-to-end product life cycle for payments products that deliver value for small business customers. You will leverage your expertise in product development and optimization, supported by user research and customer feedback, to create innovative products and improve existing offerings — managing backlogs, writing epics and user stories, and collaborating with product and engineering partners across the payments organization.

Job responsibilities

  • Consider and plan for upstream and downstream implications of new product features on the overall product experience
  • Write requirements, epics, and user stories to support product development in coordination with product managers, UX/CX designers, architects, and engineering partners
  • Collaborate with Agility Leads and scrum masters to facilitate successful Release Planning, Sprint Planning, Sprint Reviews, and Retrospectives
  • Conduct pre-release reviews, including regression testing and quality assurance, to certify releases as production-ready along with production validation
  • Participate in production-ready go/no-go release decisions and production validation testing
  • Partner closely with product managers, developers, operations, and production support teams to research and resolve issues or defects that impact the customer experience

Required qualifications, capabilities, and skills

  • 3 years of experience or equivalent expertise in Agile product management, business analysis, or a related area
  • Proficient knowledge of the product development life cycle, including discovery, requirements definition, writing stories with clearly defined "definition of done," use cases with clear acceptance criteria, and related technical details
  • Effective verbal and written communication skills for engaging with both business and technical stakeholders and leadership
  • Self-starter with strong problem-solving skills, attention to detail, and the ability to analyze complex business processes
  • Understanding of development processes, application integration, database usage, and cloud-based microservices (e.g., Kafka, APIs)
  • Proficiency with JIRA, Microsoft Office tools, and Confluence

Preferred qualifications, capabilities, and skills

  • Experience working in financial services, retail banking, or payments

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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