McKesson

Senior Product Analyst

McKesson • $95K — $115K *
US-AnywhereRemote in Texas, US
Healthcare
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent work experience
  • 3+ years of product experience in clinical research or healthcare
  • Hands-on experience building proof-of-concept solutions with AI tools
  • Familiarity with Agile, SDLC, and regulatory frameworks in clinical settings
  • Six Sigma certification preferred
  • Agile certification preferred
  • CPOA - IIBA Certificate in Product Ownership Analysis preferred

Responsibilities

  • Identify product and process gaps to enhance clinical research solutions
  • Collaborate with business owners to translate needs into system requirements
  • Prepare system development artifacts such as documentation and user guides
  • Create standardized programmatic reports for the enterprise
  • Optimize software usage with enterprise and site users
  • Streamline operations and enhance service delivery
  • Provide tier 2 customer support to end users

Benefits

  • Opportunities for professional development and training
  • Supportive and collaborative work environment
  • Engagement in innovative product initiatives
  • Involvement in impactful digital transformation projects
  • Commitment to ethical conduct and values in the workplace
Full Job Description
The Senior Product Analyst - Digital Transformation will provide product knowledge on broadening the clinical research solutions and supporting processes for the Sarah Cannon Research Institute. Primary responsibilities include collaborative engagement with our colleagues and customers to understand user workflows, define requirements, product design, release management, workflow optimization, onboarding initiatives, and support coordination, while working closely with both internal and external development teams to ensure new features are implemented that address identified customer needs. The Product Analyst will provide assistance to other analysts and technical team members to ensure successful delivery of the product initiatives according to Sarah Cannon's programmatic objectives.

The successful candidate will have excellent verbal and written communication skills, the ability to establish effective working relationships and manage multiple priorities. This includes collaborating with and assisting other project team members to design functional product details and changes, identify and escalate project issues, and ultimately ensure product requirements are met.

The candidate will provide hands-on support to collaboratively resolve service delivery or functionality issues with the Research solutions team, frequently communicating with project team members, support resources, other supporting external vendors, and end users.

Duties include but are not limited to:
  • Identifies product and process gaps and helps lead enhancement efforts focused on the Clinical Research aspects of the business
  • Collaborates with business owners and other Analysts to determine technology needs and translates those needs into system requirements and design specifications
  • Works with IT leadership in the preparation of system development artifacts such as requirements, analysis, process flow and design system documentation including user guides and system administration procedures for portal and workflow applications
  • Assists in the creation of standardized programmatic reports for the enterprise
  • Works closely with enterprise and site users to ensure software usage optimization
  • Identifies opportunities to streamline operations and enhance service delivery
  • Provides tier 2 customer support to the end users
  • Takes ownership of responsibilities, working individually or with teams to accomplish goals
  • Ability to multi task, given various task assignments, assisting management in prioritization of tasks
  • Works with all departments throughout the product delivery cycle to ensure project dates are met and ensure timely completion of Product Analyst deliverables
  • Contributes to the development of innovative principles and ideas.
  • Practices and adheres to the "Code of Conduct" philosophy and "Mission and Values Statement"
  • Performs other duties as assigned


Mandatory: The following are mandatory expectations of all SCRI employees.
  • Practices and adheres to the "Code of Conduct" philosophy and "Mission and Value Statement."
  • During your employment with SCRI, you will be routinely assigned training requirements. You are expected to complete any training assignments by the due date.


Knowledge: A body of information needed to perform tasks; May be obtained through education, training or experience.
  • Applies principles, theories, and concepts; may be regarded as an 'in-house' expert on specific technologies.
  • Working knowledge of enterprise platforms (e.g., CTMS, Veeva Vault, SAP, ServiceNow, SmartSolve) and how they integrate across business domains to support operational needs.
  • Developing understanding of AI/automation, data-driven improvement methodologies, and digital adoption analytics preferred.
  • Functional familiarity with coding principles, AI Agentic/automation tools (hands-on preferred), APIs, with the ability to independently configure and test solutions
  • Hands-on experience building and iterating proof-of-concept solutions using AI tools, contributing to ROI analysis for product or initiative evaluation and refining solutions based on user and system feedback.
  • Experienced in Agile, SDLC, and regulatory frameworks in clinical research and healthcare environments.
  • Applied knowledge of business process improvement, workflow analysis, and process documentation, with exposure to business and data modeling concepts aligned to 21 CFR Part 11 requirements.
  • Knowledge of tools used to model, build, test and implement BPM solutions preferred
  • Education and experience equivalent to working on projects requiring specialized knowledge and consultative direction.


Skills: The proficiency to perform a certain task.
  • Demonstrates solid analytical and problem-solving skills to address complex business challenges and contribute to meaningful outcomes.
  • Applies independent judgment to meet objectives and develop thoughtful, creative solutions with guidance as needed.
  • Working proficiency with Microsoft Copilot, AI agents, and project management tools (e.g., Jira, Confluence, Planview, Smartsheets).
  • Communicates clearly and effectively with stakeholders, supporting alignment and helping translate technical concepts for varied audiences.
  • Hands-on experience with requirements traceability and validation, contributing to cross-functional alignment efforts.
  • Demonstrated ability to build productive partnerships, support technology adoption, and recognize potential opportunities for AI-enabled value.
  • Regularly reports progress and outcomes to senior management with clarity and accuracy.


Abilities: An underlying, enduring trait useful for performing duties.
  • Works with direction and support toward defined goals, assisting with tasks and activities that contribute to longer-term outcomes.
  • Supports the execution of enterprise strategy by participating in digital transformation initiatives and learning structured approaches to change.
  • Contributes as a team member on cross-functional efforts, supporting collaboration and delivery of business results.
  • Applies foundational digital and AI capabilities to help improve processes and support innovation efforts.
  • Gains experience building low/no-code or AI-enabled proof-of-concept solutions to explore and validate ideas, contributing to prototypes, pilots, or MVPs under guidance.
  • Demonstrates commitment to learning, quality, and SCRI's mission through daily work, curiosity, and collaboration with others.


Minimum Qualifications:
  • Bachelor's Degree or equivalent work experience
  • 3+ years of experience in product
  • Clinical research or healthcare industry experience
  • Hands-on experience building and iterating proof-of-concept solutions using AI tools, contributing to ROI analysis for product or initiative evaluation and refining solutions based on user and system feedback.
  • Experienced in Agile, SDLC, and regulatory frameworks in clinical research and healthcare environments.
  • Six Sigma certification, preferred
  • Agile certification, preferred
  • CPOA - IIBA Certificate in Product Ownership Analysis, preferred
  • CBIP - Certified Business Intelligence Professional, preferred


Candidates must be legally authorized to work in the United States without the need for current or future sponsorship.

About McKesson

McKesson Corporation provides medicines, pharmaceutical supplies, information and care management products and services across the healthcare industry. The Company operates in two segments. The McKesson Distribution Solutions segment delivers ethical drugs, medical-surgical supplies and equipment and health and beauty care products throughout North America. This segment also provides specialty pharmaceutical solutions for biotech and pharmaceutical manufacturers, sells financial, operational and clinical solutions for pharmacies (retail, hospital, long-term care) and provides consulting, outsourcing and other services. The McKesson Technology Solutions segment delivers enterprise-wide clinical, patient care, financial, supply chain, strategic management and software solutions. In July 2011, the Company acquired Portico Systems from Safeguard Scientifics, Inc. On March 25, 2012, it acquired the independent banner and franchise businesses of Katz Group Canada Inc. McKesson Distribution Solutions delivers pharmaceuticals to retail pharmacies and institutional providers like hospitals and health systems. They operate pharmaceutical distribution centers across the country, serving customers in all 50 states. They also deliver a comprehensive offering of health care products, technology, equipment and related services to the alternate site market, including physician offices, surgery centers, long-term care facilities and home care businesses across the country. McKesson is currently the largest pharmaceutical distributor in North America. McKesson also operates McKesson Canada and has an equity holding in Nadro, a leading distributor in Mexico.

McKesson Careers

Join McKesson, a leading global healthcare company, and be part of a team that is redefining the future of healthcare. With a variety of job opportunities available, McKesson is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At McKesson, we are committed to improving care in every setting—one product, one partner, one patient at a time. We’re seeking talented professionals to join our team and contribute to a culture of innovation, diversity, and leadership. Our employees are driven by a deep sense of purpose and a desire for continuous growth and improvement. Empower Your Future in Healthcare With positions ranging from internships to leadership roles, McKesson offers unparalleled employment opportunities to develop your skills and advance your career. Our commitment to diversity training ensures that all team members have the opportunity to thrive. Join a team where your skills will be honed, your professional growth will be supported, and where you can genuinely see the difference you make in the lives of patients around the world. Innovative Work Environment McKesson is at the forefront of healthcare innovation. Our team is constantly exploring new ways to improve patient outcomes and streamline care processes. This commitment to innovation is what sets us apart and what makes McKesson an exciting place to work. Career Development and Benefits McKesson believes in nurturing the potential of its employees through robust career development programs and comprehensive benefits designed to support your life and well-being. From leadership training to health and wellness benefits, we ensure our team members are equipped to meet their professional and personal goals. Explore Job Opportunities Whether you’re looking for an internship to kickstart your career, or a senior position to utilize your extensive experience, McKesson offers a range of opportunities. Explore our open positions and find where you can make a difference at McKesson. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take the next step in their careers. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Networking and Professional Growth At McKesson, networking and professional growth are part of our everyday environment. We encourage our employees to connect, share, and learn from each other to foster personal and professional development. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at McKesson. Join McKesson today and be part of a team that is dedicated to shaping the future of healthcare.
Learn more about McKesson
Size
58,000 employees
Market Cap
$53.7 billion
Industry
Pharmaceuticals & Biotech
Net Income
-$4.1 billion
Founded
1833
5 Year Trend
+5.9%
Revenue
$237.6 billion
NASDAQ
MCK
* Ladders Estimates

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