OpenText

Senior Cloud Business Analyst

OpenText$87K — $109K *
US-AnywhereRemote in United States
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related technical discipline
  • 8+ years of OT Cloud Services experience as a Software Engineer, including 2 years in financial services
  • 8+ years in systems analysis, design, systems integration, and development
  • Proficient in Unix/Linux and scripting languages (Expect, Perl, Shell)
  • Experience with open communications standards (e.g., ftp, webservices/https, AS2, SFTP)
  • Strong written and oral communication skills
  • Critical thinking and collaboration skills essential
  • Ability to coach and mentor experienced technical resources.

Responsibilities

  • Design, develop, and enhance cloud-based business solutions for Managed Services customers
  • Collaborate with Software Engineers and leadership to facilitate project activities
  • Review and approve client requirements and design documentation alongside Senior Engineers and Project Managers
  • Interface with Solution Consultants and Global Architecture to ensure successful project transitions
  • Manage Client and Project Manager expectations for all technical deliverables
  • Champion AI-driven solutions and Continuous Improvement initiatives
  • Represent Software team in the Change Management process.

Benefits

  • Comprehensive benefits package supporting physical, emotional, and financial wellbeing
  • Variable and commission compensation opportunities for eligible roles
  • Vacation entitlement and paid time off.
Full Job Description
YOUR IMPACT

OpenText is seeking a Senior Cloud Business Analyst to join our Managed Cloud Services team. In this role, you will design, develop, and enhance complex cloud-based business solutions for Managed Services customers, helping drive service excellence, platform stability, and successful customer outcomes.

WHAT THE ROLE OFFERS
• Partner with our COE Software Engineers and their leadership to complete required Managed Services Integration project activity deliverables
• Review and approve client requirements and design documentation with Sr Software Engineers, Architects, Solution Consultant and Project Managers.
• Interface with Solution Consultants and Global Architecture to transition new Sales activity into Deliverable solutions with confirmed project schedules

YOU ARE GREAT AT
• Consult, Review and Approve SDD documents and Readiness Review artifacts
• Ensure quality of deliverables are within SLO and JIRA Quality standard
• Successfully manage Project Manager and Client expectations for all technical deliverables
• Represent Software team for Change Management process
• Champion AI driven solutions, Automation and Continuous Improvement initiatives for Cloud Services

WHAT YOU NEED TO SUCCEED

  • Bachelor's degree in Computer Science, Information Technology, or a related technical discipline.
  • Strong written and oral communications skills
  • Critical thinking and ability Collaborate a must
  • Proficient in AI tools, design, and delivery
  • Ability to coach/mentor experienced technical resources
  • 8+ Years of OT Cloud Services Experience as Software Engineer with minimum 2 years supporting financial services customers.
  • 8+ years in systems analysis, design, systems integration and development experience
  • 8+ years of Unix/Linux, and scripting (Expect, Perl and Shell) experience
  • Experience in the use of open communications standards such as ftp, webservices/https, AS2, SFTP protocols. API experience is desired but not a requirement.


ONE LAST THING

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us and consult our global customers on their journey into the cloud.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $87,800 - $109,700; Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

California Residents: The pay range above is a reasonable estimate of salary based on pay scale, candidate experience, skills, and education. In addition to the comprehensive benefits noted above, the role may be eligible for bonus or commissions.

About OpenText

OpenText Corporation is a Canadian company that develops and sells enterprise information management software. The company is headquartered in Waterloo, Ontario, Canada. OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims to help customers digitize their operations and optimize their information management processes. The company has made several acquisitions over the years to expand its product offerings and customer base. OpenText has a global presence with offices in North America, Europe, Asia, and Australia.
Learn more about OpenText
Size
14,300 employees
Market Cap
$7.8 billion
Industry
Founded
1991
5 Year Trend
+8.8%
NASDAQ

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