Job Summary and QualificationsThis role's primary responsibility will include the implementation and support of a new standard Access Control technology as well as establishing processes to support legacy systems. This includes monitoring and supporting the hardware and software support, as well as assisting in facilitating the integrations of HR and Identity and Access systems. Key responsibilities include defining enterprise standards, developing deployment playbooks, creating operational support processes, managing vendor relationships, measuring product performance, and ensuring the access control and surveillance solutions align with organizational security, compliance, and operational objectives. The role will also serve as the senior analyst in this space and will be the primary liaison between business stakeholders and technical delivery teams to ensure successful implementation and ongoing product lifecycle management.
Product Development and LifeCycle Management - Oversee and participate in current lifecycle management processes including governance, analysis, and documentation.
- Oversee and participate in upgrade planning, testing, education, communication and deployment of new releases.
Product Implementation and Integrations - Develop and document standard integration process for governance and approval
- Organize and implement standard integrations with HR and Identity and Access platforms
- Develop, in partnership with vendors, standard HCA training documentation for HR and Security Personnel •
- Maintain vendor relationship and coordination throughout implementations
Operations Support - Support data warehouse projects and PowerBI initiatives.
- Support incident management requests
- Support Access Control Knowledge Base library
- Corporate, Division, and Facility optimization activities, i.e. single-sign on, multi-campus workflow improvements
- Performs other duties as assigned
- Practices and adheres to the "Code of Conduct" philosophy and "Mission and Value Statement."
What qualifications you will need:- Bachelor's Degree preferred
- Five or more years of experience in a technology support or hospital role
Knowledge, Skills Abilities, Behaviors:- Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients. Required
- Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect. Required
- Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA. Required
- Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA. Required
- Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement. Required
- Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results. Required
- Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors. Required
- Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results. Required
BenefitsHCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Senior Product Analyst opening. Qualified candidates will be contacted for interviews. Submit your application and
help us raise the bar in patient care! 
