Expert knowledge in product management, particularly within SaaS environments
Responsibilities
Master Principal level duties and responsibilities in product management
Independently set strategic direction for application functionalities
Oversee the entire product portfolio, including roadmap and innovation
Create and maintain a multi-year global product roadmap
Prioritize product enhancements using data-driven analysis
Evaluate and update pricing models based on customer ROI
Facilitate cross-functional team meetings independently
Conduct Customer Advisory meetings and gather feedback
Analyze financial reporting related to product profitability and pricing
Serve as an evangelist for Epicor at customer events
Stay current with external trends for product improvement
Benefits
Comprehensive health and wellness benefits to support well-being
Opportunities for mentorship and career goal setting with 25% of positions filled internally
Free LinkedIn Learning licenses and mentoring program for personal development
Educational support programs to balance costs and benefits
Inclusive, diverse workplace that fosters innovation
Policies encouraging work-life balance and time off to recharge
Comprehensive support for global relocations and residency processes
Full Job Description
Duties & Responsibilities
Mastery of Principal level duties and responsibilities
Independently orchestrates the strategic direction and priorities for applications (or a set of functionalities within an application).
Owns a Product portfolio, roadmap, innovation index, and all phases of product management with a keen understanding of target markets. Works in partnership with peers and Product Development.
Owns the creation of a multi-year (& possibly global) product road map.
Prioritizes product enhancements and customer requests by making smart, decisive tradeoffs using data driven analysis and sound judgment.
Responsible for evaluating and updating pricing models based on customer value (ROI) analysis for modules.
Runs Cross-Functional Team meetings independently.
Runs Customer Advisory meetings.
Responsible for analysis of financial reporting with assign product portfolio (profitability, margins, pricing).
Represents Epicor as an evangelist at customer events (internal or external).
Keeps up with external trends to incorporate into products and processes.
Some travel is expected in support of sales efforts.
Knowledge, Skills & Abilities
Expert knowledge in product management.
Advanced knowledge of ERP software.
Strong analytical skills, financial acumen and strategic business capabilities.
Strong leadership skills.
Strong communication skills.
Understanding of Agile methodology and software development lifecycle preferred.
Experience with SaaS.
Qualifications
12+ years progressive experience and demonstrated success/knowledge.
5+ years of specialized/industry experience/
Bachelor's degree (or equivalent experience)
Master's degree preferred.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
