Society of Hospital Medicine

Senior Practice Manager - Creve Coeur

Society of Hospital Medicine • $85K — $110K *
Saint Louis, MO 63129In-Person
Healthcare
5 - 7 years of experience
Reposted 2 weeks ago
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required; Bachelor's degree preferred in healthcare administration or related field.
  • 5 years of healthcare or supervisory experience required.
  • Proven leadership skills to inspire and engage caregivers.
  • Strong problem-solving capabilities to address challenges effectively.
  • Excellent verbal and written communication skills for clear exchanges of information.
  • Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
  • Flexibility to adapt to changing priorities.

Responsibilities

  • Supervise caregivers to ensure high patient experiences and outcomes.
  • Select and support practice staff while providing necessary training.
  • Lead patient experience initiatives and service recovery efforts.
  • Oversee daily operations of primary care practice sites for efficiency.
  • Monitor financial performance, including visit volumes and insurance denials.
  • Collaborate with leadership on growth strategies and practice improvement initiatives.
  • Educate staff on compliance and operational standards.

Benefits

  • Medical, dental, and vision coverage.
  • Paid time off for work-life balance.
  • Tuition support for ongoing education.
  • Matched retirement plans for eligible employees.
Full Job Description
The Senior Practice Manager will play a critical role in ensuring the efficient and effective delivery of healthcare services while maintaining high standards of patient care. This position requires strong leadership skills, strategic thinking, and a comprehensive understanding of healthcare management principles.

Position Details:

Senior Practice Manager - Mercy Primary Care

Full time

Location : 12855 N Forty Dr, St Louis, MO 63141

Position Summary
The Senior Practice Manager plays a critical role in ensuring the efficient and effective delivery of healthcare services while maintaining high standards of patient care. This position requires strong leadership skills, strategic thinking, and a comprehensive understanding of healthcare management principles. The Senior Practice Manager provides operational oversight and strategic direction for Mercy Primary Care practices, partnering with physicians, providers, and caregivers to enhance performance, improve workflows, and support Mercy's mission of delivering compassionate, high-quality care.
Minimum Qualifications
Education
  • High school diploma or equivalent.
Experience
  • 5 years of healthcare or supervisory experience.
Skills, Knowledge & Abilities
  • Leadership: Ability to inspire and motivate caregivers to achieve practice goals.
  • Problem-Solving: Competence in identifying issues and implementing effective solutions.
  • Communication: Clear and concise verbal and written communication skills.
  • Teamwork: Ability to collaborate effectively with physicians, caregivers, and cross-functional teams.
  • Time Management: Ability to prioritize tasks and manage multiple responsibilities.
  • Adaptability: Flexibility to adjust to changing priorities and fast-paced environments.
Preferred Qualifications
Education
  • Bachelor's degree in healthcare administration, business, or related field.

Key Responsibilities
Caregiver & Provider Leadership
  • Supervise caregivers to ensure superior patient experience, caregiver engagement, and patient outcomes.
  • Select, supervise, and support practice staff.
  • Arrange and coordinate role-based training programs.
  • Provide practice-level orientation for new caregivers.
  • Oversee staffing performance, daily functions, and workflow efficiency.
  • Complete and deliver annual performance reviews.
  • Develop and coordinate caregiver engagement plans.
  • Communicate regularly with physicians, APPs, and caregivers to ensure alignment and teamwork.
  • Connect physicians, APPs, and staff with resources such as training, peer support, or reference materials to help achieve value-based outcomes.
Patient Experience & Quality
  • Provide overall leadership of Patient Experience goals, initiatives, and action plans.
  • Lead service recovery efforts within the practice.
  • Manage provider schedules and staffing to ensure optimal patient access to their care team.
  • Ensure a culture of compassionate, patient-centered care across all practice locations.
Operational Leadership
  • Oversee daily operations of one or multiple primary care practice sites.
  • Ensure operational standards are implemented, followed, and continuously improved.
  • Coordinate with facilities management to maintain a clean, safe, and efficient physical environment.
  • Deploy EHR and other technology tools to improve outcomes, documentation accuracy, and workflow efficiency.
  • Educate staff on day-to-day policies, procedures, and compliance requirements.
  • Oversee timely completion of assigned departmental work queues (e.g., GFE, Referral In, Follow-up).
Financial & Business Management
  • Monitor and manage practice financial performance, including visit volumes, insurance denials, and prior authorizations.
  • Analyze key performance metrics to identify opportunities for improvement and implement solutions.
  • Support leadership in achieving performance measurement goals and executing strategic initiatives.
  • Identify opportunities to improve productivity, patient access, and operational efficiency.
Strategic Planning & Collaboration
  • Collaborate with providers and leadership to achieve growth and productivity goals.
  • Assist with long-term practice strategy, development, and execution of improvement initiatives.
  • Lead implementation of systemwide initiatives, technology enhancements, and process changes.
Other Responsibilities
  • Supports leadership in performance measurement, goal attainment, and strategic planning.
  • Perform other duties as assigned.


About Society of Hospital Medicine

Society of Hospital Medicine is a healthcare company that provides assistance and support in medicine branches. The company comprises of an online marketplace which provides its users with apparel and accessories, publications, learning portal, and practice management products. It is located in the United States and was founded by Win Whitcomb.

Society of Hospital Medicine Careers

There has never been a better time to explore the diverse job opportunities at the Society of Hospital Medicine—the leading association dedicated to promoting exceptional care for hospitalized patients.

Work You’ll Do

Join the Society of Hospital Medicine’s influential team to assist healthcare professionals in enhancing their skills and advancing their careers in hospital medicine. Transform healthcare practices with the brightest minds at the Society of Hospital Medicine, where innovation meets profound industry expertise and leadership in hospital medicine. Lead from a unique position in the healthcare sector, at the nexus of medical expertise, leadership development, and innovative healthcare solutions. Engage with a dedicated team of professionals to help members navigate their career growth in hospital medicine. Collaborate with a vast network of hospital medicine experts – a community dedicated to clinical excellence and improving patient outcomes.

Introducing the Society of Hospital Medicine Career Development

The team is crafting a leading career development program to assist healthcare professionals in mastering their career trajectory within hospital medicine.

Do Innovative Work

Join an expansive network of professionals at the forefront of hospital medicine, where cutting-edge innovation and dedicated expertise converge to advance healthcare.

Drive Innovative Healthcare

Deliver targeted solutions and professional growth opportunities through a depth and breadth of resources and training that are unmatched in the field.

Be Part of a Great Team

Work with a wide range of medical technologies and leverage the unparalleled capabilities, extensive network, and collaborative environment of the Society of Hospital Medicine.

Future-Proof Your Career

Advance as far as your ambition takes you with limitless opportunities to grow your career supported by unmatched training, development, and certification resources.

Explore

Discover how members are leading the way in hospital medicine, transforming patient care, and enhancing operational efficiency in healthcare settings.

The Society of Hospital Medicine Leadership and Diversity Initiative

The combined efforts in leadership training and diversity initiatives help members excel in their roles and lead transformation in hospital medicine. Members across the globe look to the Society of Hospital Medicine for strategies and solutions that drive innovation and excellence in healthcare.

Stay Connected

Join the Team

Search open positions that match your skills and interests. The Society of Hospital Medicine seeks passionate, curious, creative, and solution-driven team players. SEARCH HOSPITAL MEDICINE JOBS

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals who are part of the Society.

READ CAREERS BLOG

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover what exciting and rewarding opportunities await in the field of hospital medicine.
Learn more about Society of Hospital Medicine
Size
11 employees
Industry
Hospitals & Medical Centers
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Society of Hospital Medicine

More Healthcare Jobs

Find similar Senior Practice Manager - Creve Coeur jobs:

NationwideSaint Louis, MO