Job DescriptionWe are seeking an experienced and highly motivated Senior HR Generalist to support our diverse and rapidly scaling global workforce. This role requires a well-rounded professional capable of handling complex employee issues and compliance issues across multiple US states and international jurisdictions. The ideal candidate will be a hands-on problem-solver and become a trusted employee resource, ensuring our People Operations function is efficient, compliant, and supportive of our ambitious business goals.
Key ResponsibilitiesTalent Management & HR Support- Lead the onboarding and offboarding processes, ensuring a seamless and positive experience for all employees.
- Partner with the Talent Acquisition team to support the hiring process.
- Analyze HR metrics and prepare reports to support management decision-making regarding staffing, turnover, and cost analysis.
Employee Relations- Awareness and support mediating and resolving disputes, disagreements, and conflicts between employees, or between employees and management.
- Support fair, consistent, and legally compliant application of the company's disciplinary procedures, up to and including termination.
- Support the process for employees to raise concerns, complaints, or grievances and ensure they are thoroughly investigated and addressed.
- Serve as the expert resource for managers and employees regarding the company handbook, policies, and procedures (e.g., code of conduct, anti-harassment, PTO, etc.).
Global Payroll & Administration- Manage and execute the end-to-end payroll process for all US and international employees (including contractors) using our current payroll systems.
- Ensure accurate and timely processing of salaries, deductions, taxes, and statutory contributions, adhering to local, state, federal, and international regulations.
- Administer US benefit programs (health, dental, 401k) and coordinate with international PEOs/partners for global benefits management.
- Maintain meticulous employee records, ensuring data integrity and compliance across all HR systems.
Compliance & Policy- Serve as the primary internal resource for HR compliance, staying current on all relevant US labor laws (federal and state) and international employment legislation.
- Oversee the administration of all legally mandated employee training and reporting requirements.
- Update HR policies and employee handbooks for US and international offices, ensuring they are culturally relevant and legally compliant.
Qualifications- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 5+ years HR experience, multi-state US payroll, and baseline EOR/HRIS system proficiency.
- Proven experience managing multi-state US payroll (CA, NY, etc.) and international payroll/HR administration (e.g., Canada, UK, Europe, etc.).
- Experience hiring employees internationally with a broad understanding of international labor law, benefits, and compliance.
- Proficiency with HRIS/Payroll systems Gusto, Deel, Pebl (or similar) and Google Workspace.
- Strong Excel skills including pivot tables, data validation, as well as lookup and conditional functions.
- Preferred: Professional certification (e.g., SHRM-SCP, SHRM-CP, PHR), experience with Lattice.
Skills & Competencies- Exceptional attention to detail and organizational skills, particularly concerning financial and regulatory requirements.
- Strong interpersonal and communication skills, with the ability to build trust and maintain confidentiality.
- Ability to manage multiple complex projects simultaneously and adapt quickly in a fast-paced, high-growth environment.
- A proactive, solutions-oriented approach to problem-solving.
- Must be comfortable working with a diverse, globally distributed workforce in a remote environment.Strong preference for remote candidates based in the San Francisco Bay Area due to onsite event coordination needs
Salary: $100,000 - 125,000 base pay
Department People Locations San Francisco, CA - Remote Remote status Fully Remote
