West Shore Home

Senior Payroll Manager

West Shore Home • $80K — $95K *
Mechanicsburg, PA 17055In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience required.
  • CPP certification preferred.
  • 4+ years of progressive payroll experience in a multi-state environment.
  • 5+ years of leadership/management experience in payroll.
  • Advanced Microsoft Excel skills required.
  • Experience with enterprise HRIS/payroll software, Dayforce preferred.

Responsibilities

  • Lead and manage Payroll and Commissions functions, including team leadership and development.
  • Process bi-weekly payroll with a focus on accuracy and timely completion.
  • Oversee the commissions process to ensure accuracy and compliance with compensation plans.
  • Collaborate with various departments to resolve commission discrepancies and establish clear controls.
  • Manage payroll governance, including procedures and audit protocols.
  • Ensure compliance with all payroll-related laws and regulations, while addressing any risks.
  • Act as the subject matter expert for payroll processing and compliance matters.

Benefits

  • Comprehensive Health Insurance options including Medical, Dental, and Vision.
  • 401(k) Retirement Plan with company match.
  • HSA plan with company match.
  • Paid holidays and paid time off (PTO).
  • Employee Referral and Discount Programs.
Full Job Description
Position: Senior Payroll Manager
Location: 3 Crossgate Drive, Mechanicsburg, PA (Onsite)
Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time)

Job Summary:

As the Senior Payroll Manager at West Shore Home, you will lead and own the end-to-end payroll and commissions functions, ensuring accurate, timely, and compliant payment of wages and incentive compensation. This role provides direct leadership to the Payroll Specialists and oversight of the Commissions Manager and Commissions team, while maintaining a hands-on role in payroll processing, auditing, issue resolution, system configuration, and continuous improvement. The Senior Payroll Manager will establish strong controls, scalable processes, documentation, cross-training, and reporting while partnering closely with Human Resources, Accounting, HRIS, and business leaders.

Key Role Accountabilities:
  • Lead the Payroll and Commissions functions, providing direct leadership, coaching, performance management, and development to Payroll Specialists and the Commissions Manager, and ensuring effective leadership and development of the Commissions team.
  • Maintain a hands-on role in bi-weekly payroll processing, including complex payroll transactions, reconciliations, audits, corrections, and payroll submission as needed to ensure continuity, accuracy, and timely completion.
  • Oversee the end-to-end commissions process through the Commissions Manager, ensuring commissions are calculated, reviewed, approved, documented, and paid accurately and timely in accordance with approved compensation plans and Company policies.
  • Partner with Sales, Operations, Finance, Human Resources, and other stakeholders to resolve commission discrepancies, interpret approved compensation plan requirements, and establish clear processes and controls for incentive compensation administration.
  • Own payroll and commissions governance, including documented procedures, approval workflows, audit controls, segregation of duties, reconciliation standards, escalation protocols, and business continuity/cross-training plans.
  • Ensure compliance with federal, state, and local wage and hour, payroll tax, garnishment, final pay, recordkeeping, and other payroll-related requirements; proactively identify compliance risks and coordinate remediation.
  • Act as the senior subject matter expert and escalation point for payroll processing, wage and hour administration, federal and state compliance, payroll system configuration, and commission administration matters.
  • Support acquisitions, integrations, and organizational changes by validating employee compensation data, payroll setup, compliance requirements, commission requirements, system configuration, and required exceptions.

Minimum Requirements:

Education
  • Bachelor's Degree or equivalent combination of education related to work experience required.
  • Certified Payroll Professional (CPP) certification preferred.

Experience
  • 4+ years of progressive payroll experience in a complex, multi-state environment, including hands-on payroll processing and demonstrated technical ability to support payroll/HRIS applications.
  • 5+ years of leadership/management experience, including experience leading payroll professionals; experience overseeing managers or multiple related teams strongly preferred.
  • Experience overseeing variable compensation, commissions, or incentive compensation administration strongly preferred.
  • Advanced Microsoft Excel skills and experience with payroll reporting, reconciliations, audits, and data analysis.
  • Experience with enterprise HRIS/payroll software required; Dayforce experience strongly preferred.

Skills, Knowledge, and Abilities
  • Solid understanding of payroll data elements and how they interact.
  • Strong knowledge of multi-state payroll, wage and hour requirements, payroll controls, reconciliations, and payroll tax concepts.
  • Demonstrated ability to lead through complexity, prioritize competing deadlines, and make sound decisions in a high-volume environment.
  • Strong analytical, problem-solving, and root-cause analysis skills with the ability to translate findings into sustainable process improvements.
  • Ability to build effective cross-functional relationships and communicate complex payroll and commission matters clearly to employees, leaders, and business partners.
  • Experience developing SOPs, controls, cross-training, and business continuity practices for critical payroll and compensation processes.
  • Must have a valid smart phone or smart device to log in to Company required systems using two-factor authentication.

Benefits:
  • Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
  • 401(k) Retirement Plan with company match
  • HSA plan with company match
  • Paid holidays and paid time off (PTO)
  • Employee Referral Program
  • Employee Discount Program

About West Shore Home

West Shore Home is a locally owned and operated home improvement company that serves Pennsylvania with beautiful custom showers, baths, windows, and doors. As a replacement contractor, we strive to use our years of experience to provide the best customer service possible. Our goal is to make your purchase easy by providing energy-efficient products, the best interest-free financing in the industry, and exceptional installation and service.

West Shore Home Careers

There has never been a better time to explore the job opportunities at West Shore Home, a leader in home remodeling and design services. West Shore Home is renowned for its commitment to excellence and innovation in the home improvement industry.

Work You’ll Do

Join West Shore Home's dynamic team to assist homeowners in transforming their spaces into dream homes. This is an opportunity to be part of a company where innovation meets functionality, providing top-tier home solutions. Lead in a role that harnesses your skills at the nexus of technology, customer service, and design innovation. West Shore Home offers a platform to elevate your career to new heights in an environment that fosters professional growth and leadership development. Engage with a team of skilled professionals dedicated to redefining the home improvement industry through cutting-edge technology and creative solutions.

Introducing the West Shore Home Employment Initiative

West Shore Home is building a market-leading team to drive transformation in the home improvement sector. The company offers various employment positions, from customer service to design and project management.

Do Innovative Work

Be part of the largest and most dedicated team in the home improvement sector, where your skills contribute directly to expanding the company's footprint and enhancing customer satisfaction.

Drive Innovation and Leadership

Deliver targeted home improvement solutions with a depth of expertise and innovation that is unmatched in the industry.

Be Part of a Great Team

Join a team that values diversity, leadership, and professional development. West Shore Home is committed to fostering a culture that encourages career advancement and personal growth.

Future-Proof Your Career

With West Shore Home, the path to professional advancement is clear. Embrace the opportunity to grow with extensive training, development programs, and certification support that prepare you for leadership roles within the company.

Explore Job Opportunities and Internships

West Shore Home is not only a place for seasoned professionals but also nurtures new talent through internships and entry-level positions. These roles are designed to integrate new members into the industry effectively.

The West Shore Home Difference

With a commitment to excellence and a focus on sustainable growth, West Shore Home continues to lead as an innovator in the home improvement industry. The company's dedication to providing comprehensive benefits and a supportive work environment makes it a prime choice for those seeking a rewarding career.

Stay Connected

Join the Team

Search open positions that match your skills and interests at West Shore Home. The company seeks passionate, curious, and innovative team players.

SEARCH WEST SHORE HOME JOBS

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can utilize today—all from the professionals at West Shore Home.

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Learn more about West Shore Home
Size
1,001 employees
Industry
Real Estate & Construction
* Ladders Estimates

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