Intuit Inc

Senior Payroll Compliance Manager - Payroll Tax Specialist, US & Canada

Intuit Inc • $100K — $130K *
Sacramento, CA 95823In-Person
Business Services
Less than 5 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • 3+ years of payroll tax compliance experience, especially in payroll service or fintech
  • Ability to interpret tax agency specifications and translate them for engineering teams
  • Proficient in using data for compliance assessment and decision-making, with a focus on AI/ML
  • Strong written and verbal communication skills for diverse audiences
  • Excellent detail orientation and organizational skills to manage multiple jurisdictions
  • Bachelor's degree or equivalent experience

Responsibilities

  • Design compliance operations systems for tracking and documenting changes
  • Serve as the primary contact for compliance issues and propose solutions
  • Monitor tax agency mandates for changes affecting customer compliance
  • Draft clear requirements for engineering teams regarding compliance needs
  • Maintain an accurate master database of tax jurisdictions and requirements
  • Define rules for data exchange between agencies
  • Build relationships with agency contacts to manage compliance effectively
  • Create documentation to support audit readiness and institutional knowledge

Benefits

  • Flexible working arrangements to foster work-life balance
  • Opportunities to innovate with AI in compliance tracking and documentation
  • Access to continuous learning resources and career development programs
  • A culture that values diversity and inclusion in the workplace
  • Participation in a pay-for-performance rewards program
Full Job Description
Intuit's QuickBooks Workforce platform calculates, files, and pays payroll taxes on behalf of hundreds of thousands of small and mid-market business customers. This includes an increasingly complex and growing portfolio of tax jurisdictions each with unique filing methods, forms, payment requirements, and schedules.

The Senior Payroll Compliance Manager - Payroll Tax Specialist owns the health and accuracy of this portfolio. You will be the connective tissue between tax agencies, engineering teams, and operations - responsible for detecting when requirements change, translating those changes into product actions, maintaining the source-of-truth data that the broader team relies on, and ensuring that recurring compliance obligations are executed reliably. You will not only execute within this portfolio but help design the systems and standards that make it scalable and auditable over time.

You will support payroll tax compliance work as the team's needs evolve. We are actively building toward automation and tooling that will reduce the manual burden over time, and you will be a key voice in shaping those capabilities.

Responsibilities
  • Compliance Operations Design - Partner with leadership to design and build the intake, tracking, and routing systems that standardize how compliance changes are identified, documented, and acted on. This role helps establish the operational foundation - not just execute within it.
  • Compliance Escalation Triage - Serve as the primary intake point for compliance issues reported by the Tax Operations team. Diagnose root cause, prioritize, and route to the correct team for resolution. Identify patterns across issues and proactively propose systemic fixes.
  • Agency Mandate Monitoring & Response - Monitor agencies for changes specific to forms, filing frequencies, and filing specifications - using authenticated agency portals, direct agency contact, and form comparison tools. Assess the impact of each change on QuickBooks Workforce customers and internal systems and create actionable work items.
  • Requirements Documentation - Write clear, technically accurate requirements for engineering teams, including file format specifications, agency contact details, go-live dates, and customer impact. Track implementation through to release and confirm go-live with the agency where needed.
  • Agency Requirements Database - Own and maintain the master database of all supported tax jurisdictions: filing methods, forms, amendment instructions, account ID requirements, agency contacts, and system update history. Ensure accuracy through regular review cycles, not just point-in-time updates.
  • Agency Data Exchange - Define and maintain the rules, file formats, and requirements that govern agency data exchange across supported jurisdictions. Evaluate and implement updates as states introduce new data feeds, expand scope, or change requirements.
  • Agency Relationship Management - Maintain working relationships with contacts at key tax agencies, particularly those with complex or frequently changing requirements. Serve as the compliance escalation point when agency-level notifications require direct engagement on filings, forms, or payment specifications.
  • Documentation & Audit Readiness - Develop and maintain compliance documentation and artifacts that support audit readiness, regulatory traceability, and shared understanding across the team. Ensure no single person holds critical institutional knowledge alone.


Working in new ways with AI

  • Explore, experiment with, and adopt AI-powered tools to enhance the breadth, depth, and scale of compliance monitoring, research, and documentation - including AI-assisted inbox triage, regulatory summarization, and jurisdiction coverage expansion.
  • Partner with the team to evaluate AI-generated compliance detections, applying regulatory expertise to validate and act on AI-surfaced notifications - and providing feedback that improves the quality of automated monitoring over time.
  • Use AI tools as a daily research partner to accelerate analysis, summarize complex agency guidance, and generate first-draft compliance documentation - applying sound judgment to review, verify, and refine AI outputs before use.
  • Identify recurring manual tasks that are candidates for automation, document them clearly, and partner with engineering to build durable solutions that reduce operational fragility.


Qualifications
  • Proven Expertise: 3+ years of experience in payroll tax compliance, tax operations, or a closely related field - ideally at a payroll service provider or financial technology company. Working knowledge of payroll tax filing requirements, including multiple deposit frequencies, reconciliation processes, and year-end filing requirements.
  • Technical Acumen: Ability to read and interpret tax agency specifications (NACHA format, EFW2, agency-specific file layouts) and translate them into clear requirements for engineering teams. Familiarity with payroll tax processing systems and compliance platforms is a strong plus.
  • Data-Driven and AI-First Mindset: Ability to gather, analyze, and utilize data to assess compliance status and drive decisions. Familiarity with AI/ML concepts and how to leverage them in a compliance setting. Hands-on experience using generative AI tools (such as Claude, ChatGPT, or similar) for research, writing, or workflow automation is a plus.
  • Exceptional Communicator: Excellent written and verbal communication skills, with the ability to translate regulatory requirements clearly for technical and non-technical audiences alike. Comfortable writing detailed requirements, process documentation, agency correspondence, and internal status updates.
  • Organized and Detail-Oriented: Strong attention to detail and the ability to manage multiple concurrent open items across many jurisdictions without missing deadlines. Comfortable working cross-functionally with engineering, product, and operations teams, often without direct authority over the timeline or outcome.
  • Education: Bachelor's degree or equivalent work experience.


Preferred

  • Experience with tax jurisdictions, including varying filing methods, form structures, and agency-specific requirements.
  • Experience designing or improving compliance workflows, intake processes, or operational documentation standards.
  • Familiarity with structured agency data exchange formats such as EFW2, NACHA, or agency-specific file specifications.
  • Experience preparing compliance documentation for internal or external audits, including regulatory traceability artifacts.
  • Exposure to automation tools and scripting, and an interest in reducing manual work through tooling.
  • Experience partnering with engineering or product teams to translate compliance requirements into system implementations.
  • Certified Payroll Professional (CPP) designation preferred.


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

Stay Connected

Keep up to date with the latest in career opportunities and company news at Intuit Inc. Personalize your subscription to receive job alerts, insider tips, and industry-leading insights that you can put to use today—all from the people who work here.

Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

SEARCH INTUIT JOBS

READ CAREERS BLOG

At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Intuit Inc

More Business Services Jobs

Find similar Senior Payroll Compliance Manager - Payroll Tax Specialist, US & Canada jobs:

NationwideSacramento, CA