As a Senior Partner Manager at Rocket Travel, you will: - Take the lead in growing Rocket Travel's largest partnerships in the Americas region with careful day-to-day management, goal and strategy setting, data analysis, and a keen focus on relationships.
- Establish goals for partners and set the strategy to hit those goals. Influence internal and external partners to take on new initiatives to accomplish big milestones.
- Prepare partner presentation materials, including account reviews for existing partners, and new product collateral.
- Manage the partner marketing calendar so the entire team is aware of partner marketing activities, including briefing customer service and other stakeholders on promotion or campaign details.
- Serve as the first point of escalation for partners to resolve issues with customers, partner platforms, etc.
- Proactively benchmark competitive landscape on a regular basis to ensure that our products are well positioned and remain best-in-class; identify net new product features to evaluate/bring to the team for discussion.
- Support finance with billing reconciliation to ensure correct billing from the partner.
- Make recommendations for future campaigns and placements to optimize campaign performance, including promotional design and writing copy.
- Collaborate with a team of marketers and designers to enhance the quality and performance of marketing and product efforts across Rocket Travel.
- Participate in A/B testing using different approaches to driving conversion and repeat behavior that may differ from Rocket Travel core regions.
- Manage your own deadlines across projects. There will be short turnarounds for some projects, and longer engagements for others. You know how to manage your time and balance both.
- Be scrappy. We're a small team and often wear many hats. Some projects may not be completely defined. This individual will take a resourceful approach to what's needed and drive results.
About you:- You have a Bachelor's degree in Business, Marketing or related field.
- You have 7+ years of relevant experience in partnership marketing & business development.
- You are entrepreneurial and able to work independently/take ownership.
- You understand how to summarize complex concepts and craft win-win strategies with partners.
- You enjoy working with analytical people in data-driven businesses.
- You have impeccable attention to detail, taking end to end ownership and quality control in all projects.
- You have the ability to communicate withpartners as needed with little to no oversight.
- You put the customer front and center. Customers can be a traveler, a partner, or even a colleague. You ensure that work centers around solving their pain points.
- You seek feedback. You have a growth mindset, are comfortable soliciting thoughts from others, and are curious to learn from a spectrum of perspectives.
- You balance exploration with execution. Exploration and execution are both key to building innovative experiences. You understand when it's time to explore and when it's time to deliver.
- You work well cross-functionally and are able to communicate effectively with others of varying backgrounds and areas of expertise.
Note on general employment requirementsCandidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago office.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.
The range for Chicago metro area is $111,000 - $131,000.
Note on general employment requirements
Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and must be able to work a hybrid work schedule with 2-3 days per week in our Chicago office.
