Analog Devices, Inc

Senior Order Management Analyst

Analog Devices, Inc • $86K — $118K *
Wilmington, MA 01887In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years of experience in process analysis, sales operations, or customer operations
  • Experience with SAP in order management or similar environments
  • Ability to gather and define business requirements and collaborate with IT teams
  • Strong capability in using operational data for issue identification and decision support
  • Proficiency in creating process documentation and training materials
  • Excellent stakeholder management and communication skills for cross-functional collaboration
  • Ability to manage multiple priorities and work independently on complex tasks

Responsibilities

  • Lead analysis and documentation of Order Management and Sales Operations processes
  • Identify and recommend improvements to enhance efficiency and user experience
  • Work with stakeholders to define business requirements and review solution designs
  • Support testing efforts, issue resolution, and user acceptance activities for system changes
  • Collaborate with cross-functional teams to align and streamline processes
  • Analyze recurring issues and drive sustainable solutions
  • Develop and monitor process metrics to evaluate effectiveness and inform priorities

Benefits

  • Medical, vision, and dental coverage
  • 401k retirement plan
  • Paid vacation, holidays, and sick time
  • Discretionary performance-based bonus based on individual and company performance
Full Job Description
About the Role
The Senior Order Management Business Analyst plays a key role in improving how Analog Devices supports customers and distribution partners through scalable, effective business processes. This role works with a high degree of independence to analyze, improve, and help operationalize Order Management processes across SAP and related business systems. Partnering closely with Customer Operations, IT, and cross-functional stakeholders, this person will lead process analysis, support solution design and testing, develop meaningful operational insights, and help drive adoption of improved ways of working. Success in this role requires strong analytical judgment, practical problem solving, and the ability to work effectively across teams to translate business needs into operational improvements.

Key Responsibilities
  • Process Leadership: Lead analysis and documentation of Order Management and related Sales Operations processes, with a focus on SAP and connected upstream and downstream workflows
  • Improvement Initiatives: Identify process, system, and workflow improvement opportunities and recommend solutions that improve efficiency, quality, and user experience
  • Business Requirements: Partner with business stakeholders and IT to define requirements, review solution designs, and ensure business needs are clearly represented throughout delivery
  • Testing and Deployment Support: Lead or support testing efforts, issue resolution, user acceptance activities, and rollout planning for process and system changes
  • Cross-Functional Partnership: Collaborate with Customer Operations, Planning, Scheduling, Pricing, Supply Chain, Warehouse, and IT teams to align processes across connected functions
  • Operational Problem Solving: Assess recurring issues raised by global teams, identify root causes, and help drive sustainable process fixes
  • Metrics and Insights: Develop, monitor, and interpret process metrics to evaluate effectiveness, identify gaps, and inform improvement priorities
  • Documentation and Enablement: Create and maintain process documentation, job aids, training materials, and other resources that support adoption and consistency
  • Project Contribution: Independently manage portions of process improvement efforts, drive follow-through on assigned workstreams, and communicate status, risks, and recommendations to stakeholders
  • Stakeholder Influence: Provide clear recommendations based on data, process findings, and business context to help leaders and partners make informed decisions

Must Have Skills
  • Process Analysis: Strong experience analyzing business processes, documenting current and future-state workflows, and identifying practical improvement opportunities
  • SAP Order Management: Experience working with SAP in an order management, customer operations, or related operational environment
  • Requirements and Solution Support: Ability to gather business needs, define requirements, and work effectively with IT teams through design, testing, and rollout
  • Data and Metrics: Experience using operational data and process metrics to identify issues, evaluate opportunities, and support decision-making
  • Cross-Functional Collaboration: Strong stakeholder management and communication skills, including the ability to work effectively across functions and with global teams
  • Documentation and Change Enablement: Experience creating clear process documentation, training content, and support materials for end users
  • Independent Execution: Ability to manage multiple priorities, exercise sound judgment, and work with limited direction on complex assignments
  • Continuous Improvement Mindset: Demonstrated ability to identify gaps, solve problems, and help implement improvements in operational environments

Preferred Education and Experience
  • Bachelor's degree in Business, Operations, Information Technology, Supply Chain, Economics, or a related field, or an equivalent combination of education and 5+ years of related experience
  • 5+ years of experience in process analysis, sales operations, customer operations, business operations, or a related function
  • Experience working across connected enterprise processes involving Planning, Scheduling, Pricing, Supply Chain, CRM, or similar business systems
  • Experience supporting or leading process improvement, testing, rollout, or change adoption initiatives
  • Strong proficiency with Microsoft Excel and PowerPoint
  • Familiarity with Power BI, Power Automate, Power Apps, Microsoft Copilot, or related productivity and analytics tools
  • Experience with process mapping, project tracking, or workflow documentation tools

We recognize that candidates may not meet every listed requirement. If you bring relevant experience and a willingness to learn, we encourage you to apply.

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process.

Job Req Type: Experienced

Required Travel: Yes, 10% of the time

Shift Type: 1st Shift/Days

The expected wage range for a new hire into this position is $86,400 to $118,800.
  • Actual wage offered may vary depending on work location, experience, education, training, external market data, internal pay equity, or other bona fide factors.
  • This position qualifies for a discretionary performance-based bonus which is based on personal and company factors.
  • This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits.

About Analog Devices, Inc

Analog Devices (NYSE: ADI) defines innovation and excellence in signal processing. ADI's analog, mixed-signal, and digital signal processing (DSP) integrated circuits (IC) play a fundamental role in converting, conditioning, and processing real-world phenomena such as light, sound, temperature, motion, and pressure into electrical signals to be used in a wide array of electronic equipment. But that doesn't begin to capture the essence of what Analog Devices does for their customers, and ultimately for the end user.

Analog Devices, Inc Careers

Joining Analog Devices, Inc (ADI) offers an unparalleled opportunity to be part of a team that prides itself on innovation, leadership, and a diverse and inclusive culture. As a global leader in the semiconductor industry, ADI is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At Analog Devices, Inc, you will collaborate with some of the brightest minds in the industry, working on groundbreaking projects that shape the future of technology. Our commitment to innovation is unwavering, and we empower our team to explore new ideas and solutions. Be Part of a Great Team ADI is not just about individual achievements but about collective success. Our team culture is built on collaboration, where each member’s skills and insights are valued. We believe in nurturing our employees' growth through comprehensive professional and diversity training programs that foster an inclusive environment. Innovate and Lead Step into a role at ADI and you’ll find yourself at the intersection of technology and innovation. Our leadership in designing and manufacturing semiconductor products allows us to push boundaries and think outside the box. Your work here leads to the development of solutions that not only meet but exceed our clients' expectations. Career Growth and Opportunities Your career at Analog Devices, Inc is filled with endless possibilities. We offer a variety of job opportunities across multiple functions, ensuring that your career trajectory is in your hands. From engineering to marketing, and from sales to research and development, every position contributes to our global success. Internship Programs Start your career journey with an internship at ADI, where you can apply your academic knowledge in a real-world setting. Our internships provide a robust platform for learning and development, making you job-ready and equipped with practical skills that stand out in your resume. Benefits and Culture Choosing a career at Analog Devices, Inc means more than just employment. It signifies becoming part of a company that values your well-being and professional development. Our benefits package is designed to support not only your individual needs but also those of your family, encompassing health, finance, and work-life balance. Join Our Team Explore the job opportunities and open positions on our Careers page. We are continuously hiring new talents who are passionate, curious, and eager to make a difference. Sharpen your skills through our training programs and prepare for your interview with confidence. Networking and Professional Development At ADI, networking and professional development are part of our DNA. Engage with leaders and peers through various events and platforms, enhancing your career prospects and gaining insights that are integral to professional growth. Stay Connected Keep up to date with the latest at Analog Devices, Inc by following our Careers Blog. Gain insider perspectives and industry-leading insights that can help you navigate your career path at ADI. Job Alert Emails Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Analog Devices, Inc. Join Analog Devices, Inc today and be part of a company that thrives on innovation, values diversity, and is dedicated to your professional growth.
Learn more about Analog Devices, Inc
Size
24,700 employees
Market Cap
$82.5 billion
Industry
Manufacturing & Automotive
Net Income
$1.4 billion
Founded
1965
5 Year Trend
+18%
Revenue
$5.8 billion
NASDAQ
ADI
* Ladders Estimates

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