Bank of America Corporation

Senior Ops Consultant - Treasury Application Support/Systems & Applications

Bank of America Corporation$90K — $120K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in bank application and support roles
  • Familiarity with IDS and IMPACs mainframe platforms
  • Proficiency in Agile and JIRA methodologies
  • Strong oral communication and presentation skills
  • Ability to work independently and manage time effectively
  • Experience leading projects with attention to documentation and timelines
  • Understanding of risk management and controls

Responsibilities

  • Leads the design, development, and implementation of complex systems and services
  • Manages project activities and a team for special initiatives
  • Provides technical guidance and training to team members and business partners
  • Builds and maintains relationships with partners across multiple business lines
  • Ensures project responsibilities and accountabilities are clearly defined
  • Reviews project requests and technology changes for application support
  • Collaborates with product and operations teams to ensure successful implementations

Benefits

  • Opportunity for career advancement in a dynamic environment
  • Access to training and professional development resources
  • Employee wellness programs and support
  • Collaborative work culture across various business lines
Full Job Description
Job Description:
This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions for multiple sites or larger business unit(s). Key responsibilities include leading the design, development, and implementation of products, systems, processes, and services using discretion within the project management methodologies, with a focus on continuous improvement.

LOB Job Description:

Responsible for application support as it relates to incoming Projects, Technology supported/BAU changes, service requests for IDS platform and/or other Treasury Liquidity product applications. Key contact for Lines of Business, Treasury Product, Technology & Operations partners pertaining to supported applications and platforms.

Responsibilities:
  • Leads the design, development, and implementation of complex products, systems, and services in an operations environment using subject matter expertise
  • Manages projects and direct activities of a team related to special initiatives
  • Advises as a technical expert in assigned area by providing work direction, guidance, and training to employees and business partners on new complex initiatives
  • Builds relationships with business partners across various Lines of Business
  • Manages and defines responsibilities and accountabilities for key program and projects


LOB Responsibilities:
  • Reviews all project, Service request and/or Technology supported BAU assignments.
  • Completes all required supporting documentation and represents application as SME for assigned projects.
  • End-2-End Process knowledge as it pertains to the platform & applications suported.
  • Works closely with Product, Operations & Technology partners to ensure issue free implementation. (Technology release process)


LOB Required Qualifications:
  • Current/previous Bank application and/or application support experience.
  • Experience with IDS and/or IMPACs mainframe platforms.
  • Experience with Agile / JIRA processes.
  • Excellent communication skills and ability to present to an audience.
  • Ability to work under pressure in a team environment.
  • Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.
  • Lead projects and/or key participant with strong understanding of requirements, documentation & timelines.
  • Risk and controls mindset.


Skills:
  • Critical Thinking
  • Customer and Client Focus
  • Decision Making
  • Problem Solving
  • Risk Management
  • Adaptability
  • Attention to Detail
  • Collaboration
  • Issue Management
  • Analytical Thinking
  • Oral Communications
  • Presentation Skills


Other Qualifications:
  • Intellectual Curiosity
  • Speaks up, not afraid to ask questions to gain full understanding of the request and impacts to the application/platform.
  • Organized. Can handle multiple projects/service requests.
  • Advises on design, development & implementation of complex products/systems.
  • Advises on projects & direct activities related to special initiatives.
  • Operational Excellence/End2End focus. Learns the upstream/downstream impacts of the change requested.
  • Microsoft Office - Word, Power Point and Intermediate + Excel skills
  • Familiar with Corporate/Commercial platforms & applications, specifically IDS. Additional supported applications/ platforms are IMPACS, LMS/AIS (Sweeps), Acct Analysis (multiple), AutoBorrow (ABM), Zero Balance Account /Total Funds Roundup (TFR), General Ledger & Content Navigator.


Shift:
1st shift (United States of America)

Hours Per Week:
40

About Bank of America Corporation

Bank of America Merrill Lynch is the corporate and investment banking division of Bank of America. It provides services in mergers and acquisitions, equity and debt capital markets, lending, trading, risk management, research, and liquidity and payments management. It was formed through the combination of the corporate and investment banking activities of Bank of America and Merrill Lynch following the acquisition of the latter by the former in January 2009. Bank of America completed the acquisition of Merrill Lynch & Co on 1 January 2009. Bank of America began rebranding all of its corporate and investment banking activities under the Bank of America Merrill Lynch name in September 2009. In April 2010, Bank of America Merrill Lynch appointed Christian Meissner as head of investment banking for Europe, Middle East and Africa. In April 2011, Bank of America Merrill Lynch integrated its corporate and investment banking operations into a single division. In October 2013, Bank of America Merrill Lynch was recognised as the Most Innovative Investment Bank of the Year in The Banker's Investment Banking Awards.

Bank of America Corporation Careers

Join the dynamic team at Bank of America Corporation, a premier global financial institution where innovation, leadership, and growth go hand in hand. As one of the largest banks in the world, we offer unparalleled job opportunities and a culture that values diversity, inclusion, and professional growth. Work You’ll Do At Bank of America Corporation, you’ll be part of a team that’s dedicated to making a real difference. Whether you’re helping families buy their first home, advising businesses on expansion, or developing cutting-edge financial technologies, your work will have an impact. Our commitment to leadership in the financial industry has never been stronger, and we need passionate, skilled professionals to lead our journey. Explore a World of Opportunities From entry-level positions to leadership roles, Bank of America Corporation offers a variety of career paths in areas such as investment banking, technology, marketing, and risk management. Our job opportunities span the globe, providing the chance to work alongside the best in the industry and develop skills that will propel your career forward. Internship Programs Kickstart your career with Bank of America Corporation’s internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that complements your academic studies. Interns gain invaluable networking opportunities, receive mentorship from seasoned professionals, and learn about the culture and operations of a global financial leader. Benefits and Growth Bank of America Corporation is committed to the well-being and continuous professional development of our team members. We offer a competitive benefits package that supports the health, financial stability, and work-life balance of our employees. Our training programs and development initiatives ensure that every team member has the opportunity to grow and advance within the company. Inclusive Culture We believe our strength lies in our diversity. Bank of America Corporation fosters an inclusive environment where all employees can thrive. Through diversity training and a commitment to equal opportunities, we cultivate leadership and innovation that reflect the wide-ranging communities we serve. Join Our Team Are you ready to advance your career at a company that’s at the forefront of the financial industry? Explore the positions available at Bank of America Corporation and find where your skills and interests align with our needs. We are continuously hiring and looking for individuals who are curious, creative, and eager to drive change. Stay Connected Keep up to date with the latest from Bank of America Corporation Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career interests and get insider tips that can help you during your application and interview process. Bank of America Corporation is not just a company—it’s a place where you can shape your future and the future of finance. Join us and be part of a team that’s redefining what a bank can be.
Learn more about Bank of America Corporation
Size
208,000 employees
Market Cap
$260.3 billion
Industry
Net Income
$17.8 billion
Founded
1998
5 Year Trend
-1.4%
NASDAQ

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