Senior Operations Manager - Waneta/ Teck Operations Trail, BCPosition Summary
The Senior Operations Manager - Operations is responsible for overseeing contract performance, operational execution, and financial outcomes for rail transload and trucking services supporting Teck operations at Waneta. This role ensures safe, efficient, and profitable project delivery while managing subcontractors, internal teams, and cross-functional stakeholders.
Key ResponsibilitiesContract & Operational Management - Manage contractual relationships with subcontractors across rail transload and trucking operations, ensuring compliance with service agreements, safety standards, and KPIs
- Oversee daily operations for Waneta transload and transportation lanes, ensuring service reliability and efficiency
- Monitor operational KPIs (on-time delivery, utilization, turnaround times, productivity) and implement corrective actions as needed
Financial Performance (P&L Accountability) - Maintain full P&L oversight for assigned contracts, including revenue, costs, and margins
- Identify variances against budget and collaborate with leadership to protect profitability
Site & Asset Management - Ensure transload facilities and trucking yards are maintained in a safe, organized, and audit-ready condition
- Identify equipment and resource needs and coordinate procurement with the Director of Operations
Health, Safety & Compliance - Provide day-to-day safety oversight and ensure adherence to company and client safety standards
- Reinforce compliance across operators, subcontractors, and equipment usage
Leadership & Workforce Oversight - Provide HR oversight for personnel on assigned contracts, working with shared services for support and escalation
- Collaborate with Dispatch, Planning, Field Operations, Safety, and HR teams to ensure seamless execution
Reporting & Communication - Deliver daily and weekly performance updates to the Director of Operations, including risks, issues, and upcoming needs
- Act as the primary operational liaison between stakeholders, subcontractors, and internal teams
Competencies- Operational leadership & decision-making
- Financial and commercial management
- Stakeholder & subcontractor management
- Safety leadership and compliance
- Problem-solving in high-impact environments
Qualifications & ExperienceRequired - 5-10 years of experience in transportation, logistics, heavy industry, or resource operations
- Proven experience managing multi-site or contract-based operations
- Strong financial acumen with P&L management experience
- Knowledge of rail transload, bulk commodities, or trucking operations
- Demonstrated leadership in safety-focused environments
- This is an on-site position based in the West Kootenays, BC.
- Candidates must currently reside in the region or be willing to relocate before starting employment.
Preferred - Experience working with mining or industrial clients
- Familiarity with BC safety and regulatory standards
- Project Management certification (PMP or equivalent) is an asset
What we offer: - Opportunities for career growth and advancement within an essential industry.
- Work in a professional, respectful, and team-oriented workplace.
- Ability to support multiple partner companies within The Sutherland Group network, ensuring diverse and engaging work.
SUTHERLAND GROUP BENEFITSWe extend the following benefits to all Sutherland Group team members:
- Pension Program with Sutherland Group matching contributions up to 100%.
- Extended health benefits program through a cost shared benefits plan
- Confidential Employee Family Assistance Program
JOIN THE TEAMIf you think there's a fit, we look forward to meeting you and thank you in advance for your application. Visit our website to learn more about The Sutherland Group.
Different perspectives build better teams. We're committed to fair, inclusive hiring and a workplace where everyone belongs. We are committed to ethical conduct, legal compliance, and fair employment practices in everything we do.
