The Senior Operations Manager provides leadership and oversight for one or more offices delivering engineering and consulting services. This role is responsible for operational performance, people leadership, project success, and business growth for multidisciplinary teams generating significant revenue.

Requirements

People & Office Leadership
• Lead and support Department Managers and Project Managers
• Foster an inclusive, collaborative work environment
• Recruit, hire, onboard, coach, and develop staff
• Address performance management and employee development
• Support retention through engagement and coaching

Operations & Project Oversight
• Oversee operational performance, utilization, and staffing
• Monitor project schedules, budgets, and performance metrics
• Ensure accurate project planning and reporting
• Conduct project reviews and support corrective actions
• Ensure compliance with project management and quality standards

Client & Business Development
• Build and maintain client relationships
• Support proposal development and scoping
• Collaborate with marketing and technical teams
• Represent the organization professionally

Quality & Technical Oversight
• Champion quality assurance and control standards
• Review project plans for scope and staffing alignment
• Support technical reviews and problem-solving
• Ensure consistency and quality across deliverables

REQUIRED QUALIFICATIONS
• Bachelor's degree in a related field or equivalent experience
• 12+ years of progressive experience
• 7+ years of project management experience
• 7+ years of people management experience
• Knowledge of business operations and metrics
• Valid driver's license

PREFERRED QUALIFICATIONS
• Professional registration (PE, Geologist, Architect)
• Experience with multidisciplinary teams
• Municipal civil/environmental project experience

Why Join Jones Edmunds?

• Comprehensive Benefits Package including:

- Medical, Dental, and Vision options

- Employer-paid short-term disability and life insurance

- Paid Holidays and Generous PTO

- Employer Contributed 401(K) plan

- Tuition Reimbursement

- And more...

• Ownership Culture: As an Associate Owner in our ESOP company, you share in our success.
• Supportive Environment: A collaborative team that values integrity, knowledge, and service.

Equal Opportunity Employer M/F/Disability/Veteran/AA/DFWP

Jones Edmunds & Associates will not sponsor a work visa (e.g. H1B, etc.,) to fill this position.

As a condition of employment with Jones Edmunds & Associates, any successful job applicant will be required to pass a pre-employment background investigation, drug screen and motor vehicle report.