Responsibilities:
• Provide accurate, balanced, and timely medical information in response to unsolicited inquiries from healthcare professionals, patients, caregivers, and internal stakeholders, including management of complex and escalated requests.
• Lead the development, review, and maintenance of medical information resources (e.g., standard response letters, FAQs, and scientific content) and ensure promotional materials are medically accurate and compliant with applicable regulations.
• Collaborate cross-functionally with Medical Affairs, Clinical Development, Pharmacovigilance, Quality, Commercial, Market Access, and other global stakeholders to support customer needs, scientific exchange, and strategic initiatives.
• Drive medical information excellence by optimizing processes and systems, communicating actionable insights from inquiries, and supporting medical affairs activities, including collaboration on conference planning and staffing of Medical Affairs booth.
Qualifications:
• Degree in nursing, pharmacy or advanced degree in science/medicine (MD, PhD, PharmD) preferred
• 5+ years' medical information experience in the pharmaceutical/ biopharmaceutical industry
• Knowledge of biomedical literature review and publication search
• Knowledge of federal regulations regarding drug promotion and dissemination of medical and product information
Our Benefits
For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.
You Belong at CSL
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging
