Senior Marketing Operations - US

ScaleOps

$90K — $130K *
US-AnywhereRemote in New York, NY
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in marketing operations or similar field
  • Proficient in HubSpot and Salesforce, particularly in integrations and campaign tracking
  • Strong expertise in email marketing and marketing automation
  • Hands-on with analytics, creating dashboards, and measuring funnel performance
  • Keen interest in AI tools with proven application in marketing
  • Data-driven with a focus on optimization and process improvement
  • Familiarity with the lifecycle of marketing funnels
  • Experience in a fast-paced startup environment is essential
  • Knowledge of DevOps, cloud infrastructure, or Kubernetes is a plus

Responsibilities

  • Own and optimize HubSpot while leveraging Salesforce for lead flow alignment
  • Design and continuously enhance email marketing and nurture campaign strategies
  • Maintain operational workflows and segmentation strategies for personalized campaigns
  • Develop marketing analytics frameworks for clear visibility into ROI and pipeline contributions
  • Analyze campaign performance to deliver actionable insights
  • Collaborate with GTM Operations for data integrity and unified reporting
  • Identify and scale AI-driven tools and workflows to enhance marketing efficiencies
  • Assist with event operations including planning, routing, and reporting
  • Act as the operational and data resource for the marketing team

Benefits

  • Collaborative and innovative work environment
  • Opportunities to drive AI initiatives in marketing workflows
  • Work closely with cross-functional teams to influence marketing outcomes
  • Dynamic startup culture with rapid career growth potential
  • Exposure to advanced tools and technologies in marketing operations
Full Job Description
Description

We're looking for a Senior Marketing Operations & AI Manager to own the systems, processes, and data that power our marketing machine. This is a multidimensional role: you'll be the operational backbone of the marketing team, own performance analytics and funnel visibility, and actively drive AI adoption across marketing workflows, all in close collaboration with the Growth and GTM teams.

Requirements

  • 5+ years of experience in marketing operations or a related field
  • Proven expertise in HubSpot and Salesforce, including integrations and campaign performance tracking
  • Strong background in email marketing, lead nurturing, and marketing automation
  • Hands-on experience with analytics and reporting, including building dashboards, measuring funnel performance, and driving data-informed decisions
  • Genuine curiosity about AI tools and a track record of applying them to improve marketing efficiency and outcomes is a strong advantage
  • Data-driven mindset with a passion for testing, optimization, and process improvement
  • Understanding of full-funnel infrastructure, from top-of-funnel traffic through SQLs, closed-won customers, and renewals
  • Experience in a fast-paced startup environment is a must
  • Familiarity with DevOps, cloud infrastructure, or Kubernetes is a significant advantage


Responsibilities

  • Own and optimize HubSpot end-to-end, with working knowledge of Salesforce for field mapping and lead flow alignment
  • Design, implement, and continuously improve email marketing and nurture campaign strategies to drive engagement, lead progression, and conversion
  • Maintain operational workflows, scoring models, and segmentation strategies that support personalized, scalable campaign execution
  • Build and own marketing analytics frameworks, including dashboards, attribution models, and funnel reporting, that give clear visibility into campaign ROI and pipeline contribution
  • Analyze campaign and channel performance and translate findings into actionable recommendations for the team
  • Partner with the GTM Operations team to ensure data integrity and unified reporting across marketing and sales
  • Identify, pilot, and scale AI-powered tools and workflows within the marketing team, from intelligent segmentation and lead scoring to content automation and campaign optimization
  • Assist with event operations: flows, routing, landing pages, and reporting
  • Work cross-functionally with content, demand generation, and SDR teams to support pipeline growth
  • Be the go-to operational and data resource for the marketing team

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