Senior Marketing Manager, Lending Growth & Member Relationship Marketing

Allegacy Federal Credit Union

$85K — $110K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Marketing, Business, Communications, or related field.
  • 7+ years of progressive marketing experience.
  • 5+ years developing growth, product marketing, lifecycle marketing, or acquisition strategies.
  • Experience in financial services, banking, credit union, mortgage, consumer lending, or fintech.
  • Proven success in driving measurable growth via integrated marketing campaigns.
  • Strong understanding of consumer lending products: mortgages, home equity, auto loans, credit cards, and personal loans.
  • Experience utilizing member or customer data for targeted growth strategies.

Responsibilities

  • Develop annual and quarterly marketing strategies for consumer loan growth.
  • Partner with cross-functional teams to identify growth opportunities and member needs.
  • Create strategies to acquire new borrowers and increase engagement among existing members.
  • Monitor market trends and consumer behavior to inform growth recommendations.
  • Lead marketing efforts to deepen member relationships and enhance product adoption.
  • Establish key performance indicators (KPIs) related to loan growth and member engagement.
  • Serve as a strategic marketing partner to various internal teams for alignment on growth opportunities.

Benefits

  • Collaborative work environment with cross-functional teams.
  • Opportunity to influence strategic priorities and business decisions.
  • Ability to significantly impact member relationships and community financial outcomes.
  • Engaging role that focuses on real-life financial solutions for members.
Full Job Description
We9re seeking a strategic, growth-minded marketer to lead lending growth and member relationship marketing across Allegacy Financial. This is a highly visible role that blends acquisition, portfolio growth, member engagement, and cross-sell strategy to drive meaningful business outcomes.

This role is ideal for someone who understands lending, loves uncovering growth opportunities, and is energized by building strategies rather than simply executing requests. You9ll work across consumer lending, mortgage, home equity, credit cards, and other lending solutions while helping deepen relationships with existing members throughout their financial journey.

The Opportunity

As Senior Marketing Manager, Lending Growth & Member Relationship Marketing, you will develop and lead marketing strategies that drive loan growth, deepen member relationships, and increase product adoption across the member lifecycle.

You will partner closely with Product, Lending, Retail Banking, Finance, Analytics, Digital, and Operations leaders to identify growth opportunities, optimize member engagement, and prioritize initiatives that support Allegacy9s strategic objectives.

This role owns the growth strategy, audience strategy, campaign planning, and performance management for lending products and relationship expansion efforts. You9ll collaborate closely with marketing peers who execute integrated campaigns across paid media, email, digital channels, content, social media, branch marketing, and member communications.

What You9ll Do

Lending Growth Strategy
  • Develop annual and quarterly marketing strategies that support consumer loan growth across key lending portfolios.
  • Partner with Lending, Product, Finance, and Analytics teams to identify growth opportunities, portfolio priorities, and member needs.
  • Create strategies that drive acquisition of new borrowers and increased lending engagement among existing members.
  • Monitor market trends, competitor activity, rate environments, and consumer behavior to inform growth recommendations.
  • Develop go-to-market strategies for lending products, promotions, and strategic initiatives.

Member Relationship Growth & Cross-Sell Strategy
  • Lead marketing efforts designed to deepen member relationships across multiple products and services.
  • Identify opportunities to increase product adoption, engagement, and lifetime member value.
  • Develop lifecycle marketing strategies that help members progress through key financial milestones.
  • Partner with analytics teams to identify member segments, behaviors, and triggers that support personalized growth opportunities.
  • Create strategies that strengthen retention, loyalty, and long-term member relationships.

Integrated Campaign Leadership
  • Lead development of integrated marketing campaigns supporting lending growth and relationship expansion.
  • Build campaign briefs, audience strategies, positioning, messaging frameworks, and measurement plans.
  • Collaborate with channel marketing teams responsible for campaign execution across digital, paid media, email, website, branch, social, content, and direct channels.
  • Ensure campaigns are aligned to business priorities, member needs, and regulatory requirements.
  • Continuously optimize campaign performance through testing, learning, and insights.

Data, Insights & Performance
  • Establish KPIs tied to loan growth, funded balances, member acquisition, cross-sell, engagement, and retention.
  • Partner with analytics teams to evaluate campaign effectiveness and identify new growth opportunities.
  • Translate data into actionable recommendations for business and marketing leaders.
  • Present performance insights and strategic recommendations to cross-functional stakeholders and senior leadership.

Cross-Functional Leadership
  • Serve as a strategic marketing partner to Lending, Retail Banking, Product Management, Finance, Analytics, and Digital teams.
  • Help prioritize growth opportunities across the lending and member relationship portfolio.
  • Influence business decisions through data, insights, and strategic thinking.
  • Foster strong partnerships that align marketing initiatives with organizational goals.


Requirements

Required Qualifications
  • Bachelor9s degree in Marketing, Business, Communications, or related field.
  • 7+ years of progressive marketing experience.
  • 5+ years developing growth, product marketing, lifecycle marketing, or acquisition strategies.
  • Financial services, banking, credit union, mortgage, consumer lending, or fintech experience required.
  • Proven success driving measurable growth through integrated marketing campaigns.
  • Strong understanding of consumer lending products, including mortgages, home equity, auto loans, credit cards, and personal loans.
  • Experience using member or customer data to develop targeted growth strategies.
  • Strong analytical, communication, and stakeholder management skills.

Preferred Qualifications
  • Experience within a credit union or regional financial institution.
  • Experience with CRM, marketing automation, lifecycle marketing, and customer segmentation.
  • Familiarity with lending portfolio management and consumer lending economics.
  • MBA or advanced degree.

The Type of Person Who Thrives Here

You may be a great fit if you:
  • See growth opportunities others miss.
  • Enjoy connecting business strategy, member needs, and marketing execution.
  • Understand that lending growth is about helping people achieve meaningful goals-not simply generating applications.
  • Are energized by building plans, influencing stakeholders, and driving outcomes.
  • Use data to tell stories and guide decisions.
  • Balance strategic thinking with strong execution instincts.
  • Bring curiosity, accountability, and initiative to every challenge.
  • Are comfortable leading through influence rather than direct authority.

Why This Role Matters

Every loan represents something bigger than a transaction. It might be a family9s first home, a reliable vehicle for work, a fresh start through debt consolidation, or a way to build stronger financial footing.

In this role, you9ll help more North Carolinians access the solutions, guidance, and support they need to move forward with confidence. You9ll play a critical role in helping Allegacy Financial fulfill its purpose of building lifelong relationships that help North Carolinians thrive.

Senior Marketing Manager, Lending Growth & Member Relationship Marketing

Primary Focus
  • Consumer lending growth
  • Mortgage, auto, credit card, home equity, personal loans
  • Cross-sell and relationship expansion
  • Member lifecycle marketing
  • Retention and member value growth

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