Hard Rock

Senior Manual QA Engineer

Hard Rock$100K — $120K *
US-AnywhereRemote in Florida, US
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of software QA experience focused on manual testing
  • Strong web and mobile application testing experience in production environments
  • Solid understanding of SDLC, STLC, and QA best practices
  • Experience with API testing tools like Postman and Swagger
  • Proficiency in troubleshooting and debugging frontend and backend systems
  • Familiarity with databases and SQL for validation
  • Experience integrating AI tools into QA workflows

Responsibilities

  • Participate in all stages of the SDLC to assure product quality
  • Review product requirements to develop effective test strategies
  • Design and execute test plans across various platforms
  • Conduct regression and end-to-end testing for critical features
  • Identify and document defects, assisting in their resolution
  • Assess release risks and provide QA recommendations
  • Mentor junior QA engineers on best practices and techniques

Benefits

  • Competitive pay and benefits
  • Flexible vacation allowance
  • Hybrid/remote working environment
  • Startup culture supported by a stable global brand
Full Job Description
Whats the position?

We are looking for an experienced Senior Manual QA Engineer to help deliver reliable player experiences across critical customer journeys including authentication, account management, promotions, rewards, and geolocation. You will play a key role in ensuring the quality and stability of our sportsbook and casino platforms across web, mobile, API, and backend systems. This role requires strong hands-on testing expertise, an ownership mindset, and demonstrated experience using AI-assisted tools to improve QA effectiveness.

What youll do
  • Participate in all stages of the SDLC to ensure product quality and release readiness
  • Review product and technical requirements to develop effective test strategies and coverage
  • Design, maintain, and execute test plans, test cases, and exploratory testing strategies across web, mobile, API, and backend systems
  • Conduct regression, integration, system, and end-to-end testing for critical player-facing features
  • Identify, document, track, and help troubleshoot defects through resolution
  • Assess release risk and provide QA recommendations for complex features and customer journeys
  • Partner with Engineering and Product teams to identify risks early and improve quality throughout development
  • Use tools such as Postman, Swagger, DevTools, Charles Proxy, Proxyman, and emulators to validate functionality and investigate issues
  • Validate backend integrations and data consistency using SQL queries and debugging tools
  • Use AI-assisted tools to improve test coverage, accelerate defect investigation, and increase QA efficiency
  • Mentor junior and mid-level QA engineers on testing best practices and debugging techniques
  • Take ownership of testing strategy and execution for complex features and initiatives
  • Contribute to continuous improvement of QA processes, tooling, and test coverage


Key Competencies
  • Ownership mindset with a strong focus on quality and customer experience
  • Strong analytical thinking and attention to detail
  • Ability to assess risk and prioritise effectively in fast-paced environments
  • Proactive approach to problem solving and continuous improvement
  • Adaptability and curiosity when working with emerging technologies and AI-assisted workflows
  • Strong collaboration and communication across cross-functional teams


What Success Looks Like
  • High-quality releases with minimal production defects
  • Reliable player-facing experiences across critical journeys
  • Strong release confidence and test coverage
  • Continuous improvement in QA processes and efficiency


What are we looking for?

We are seeking a detail-oriented QA professional with strong analytical skills, a collaborative mindset, and experience working in fast-paced, complex environments.

Required qualifications
  • 5+ years of experience in software quality assurance with a strong focus on manual testing
  • Strong experience testing web and mobile applications in complex production environments
  • Solid understanding of SDLC, STLC, and QA best practices
  • Experience testing APIs using tools such as Postman or Swagger
  • Strong troubleshooting and debugging skills across frontend and backend systems
  • Experience with tools such as DevTools, Charles Proxy, Proxyman, and emulators
  • Familiarity with databases and ability to write SQL queries for validation and troubleshooting
  • Demonstrated experience integrating AI-assisted tools into QA workflows, test design, debugging, or defect analysis
  • Ability to work independently, prioritise effectively, and take ownership of testing efforts
  • Strong communication and collaboration skills within cross-functional Agile teams


Nice to have
  • Experience within sportsbook, casino gaming, fintech, or other regulated industries
  • Familiarity with test automation frameworks or scripting languages such as Python
  • Experience testing authentication, geolocation, payments, CRM, or account management Flows


Whats in it for you?

We offer our employees more than just competitive compensation. Our team benefits include:
  • Competitive pay and benefits
  • Flexible vacation allowance
  • A hybrid / remote working environment
  • Startup culture backed by a secure, global brand


About Hard Rock

Hard Rock is a chain of theme restaurants founded in 1971 by Isaac Tigrett and Peter Morton in London. In 1979, the cafe began covering its walls with rock and roll memorabilia, a tradition which expanded to others in the chain. In 2007, Hard Rock Cafe International (USA), Inc. was sold to the Seminole Tribe of Florida and was headquartered in Orlando, Florida until April 2018 when the corporate offices were relocated to Davie, Florida. As of July 2018, Hard Rock International has venues in 74 countries, including 185 cafes, 25 hotels, and 12 casinos.
Learn more about Hard Rock
Size
23,000 employees
Industry
Founded
1971

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