Role descriptionJob Title: Specialist - Package Implementation
Required Experience:Bachelor's Degree with 8 years of relevant experience including senior level ownership of testing deliverable
Job Summary- We are seeking a Senior Manual Functional Tester with P&C Life Experience.
- The role will focus on manual and functional testing across P&C and Life insurance billing and payments applications in an Agile delivery environment with integration validation API level testing exposure and Python based automation execution support where applicable
Key Responsibilities:- Lead and guide teams to analyze requirements user stories acceptance criteria and test basis to define effective functional test coverage
- Design prepares execute and maintain test strategy inputs test plans test scenarios test cases execution plans and supporting test data for billing and payments workflows
- Validate billing and payments site application touchpoints across PC and Life insurance flows to ensure accuracy business rule alignment and configuration behavior
- Perform integration testing across Billing and Payments platforms CRM digital platforms third party vendor billing systems and Life insurance platforms
- Apply Insurance Billing knowledge to validate billing system nuances payment processing behavior data flows and end-to-end scenarios
- Use Basic SQL Postman API testing and API level validation techniques where applicable to support integration and data checks
- Execute or extend existing automation suites and Python based automation scripts where applicable without creating new automation frameworks
- Use Rally or Agile Management tools and participate in Agile and SAFe ceremonies including sprint planning backlog refinement daily standups reviews and retrospectives
- Identify log triage and track defects to closure with clear evidence observations severity priority and retest status
- Collaborate with business stakeholder's product owner's architect's vendor teams CRM team's digital team's development teams and QA peers to clarify scope dependencies risks and readiness
- Prepare periodic QA reporting test progress updates defect insights risks metrics and escalation inputs for stakeholders
- Support onsite collaboration from Bloomington when required
Primary Skills:- Strong hands-on experience as a Manual Functional Tester within PC and Life Insurance domains
- Functional understanding of Billing and Payments ecosystems including Majesco Billing other PC and Life billing systems Insurance Billing and payment processing applications
- Experience with integration testing for Billing and Payments platforms CRM digital platforms third party vendor billing systems and Life insurance platforms
- Ability to review deliverables mentor team members and drive quality improvements across assigned scope
Secondary Skills:- Understanding of automation frameworks with the ability to execute or extend existing automation suites
- Working knowledge of Python and PyCharm to understand and execute Python based automation scripts
- Working knowledge of Rally or Agile Management tools Basic SQL queries Postman API testing Excel API level testing integration validation and SAFe Agile practices
Soft Skills:- Excellent written and verbal communication skills
- Strong stakeholder engagement with the ability to interface professionally with business stakeholder's product owner's architect's vendor teams CRM teams and digital teams
- Structured problem-solving mindset with attention to detail ownership of assigned outcomes collaboration conflict resolution risk communication and escalation management
- Collaborative leadership style with the ability to mentor team members and influence delivery quality across distributed teams
