Job Title: Senior Manager, Transformation
Role Overview: Role Overview
The Senior Manager of Transformation is a high-impact leadership role responsible for executing large-scale, enterprise-wide change initiatives, aligning business strategy, technology, and culture to drive growth and efficiency. With a primary focus on the pillars within Business Operations, you would oversee cross-functional projects, and ensure sustainable, measurable value creation. You will serve as a vanguard of change, merging operational excellence with cutting-edge technology to streamline workflows, enhance data integrity, and accelerate critical business outcomes.
About the Role:Strategic Cross-functional Leadership & Execution - Define and execute transformation roadmap that align with global growth objectives and move the organization toward highly automated environments.
- Lead high-priority programs (i.e. Opportunity to Order, P2P Modernization, Parkplace Transformation) - breaking down organizational silos to foster collaboration and ensuring alignment across Sales, Customer Success, Product, Finance, IT, and Legal.
- Manage Transformation project manager to support in delivering against requirements and operational milestones.
Operational Excellence & Digitalization - Work with functional teams to map out complex process flows to identify bottlenecks and redesign workflows for maximum efficiency and operational agility
- Drive the implementation of AI-driven solutions and self-service tools to reduce manual inquiries and empower independent decision-making.
- Maximize ROI on the existing tech stack while making recommendations for updates / enhancements that will drive improvements in user experience and processing speed.
- Utilize a data-focused approach to ensure every initiative delivers a meaningful impact to the business and its users.
- Establish and monitor Key Performance Indicators (KPIs) to track the success of transformation efforts
Stakeholder & Change Management - Facilitate Final Go/No-Go sign-offs for major programs, ensuring readiness across all critical workstreams including UAT, data clean-up, and cutover plans.
- Act as a collaborative partner to executive leadership, providing clear communication on vision, strategy, and project status.
- Oversee comprehensive change management efforts, including employee communications and enablement efforts to ensure enterprise engagement, fostering a culture of innovation and adaptability.
About the Role: - Experience: 5-8+ years of progressive experience in project management, strategy development or business transformation, preferably within a global technology or cybersecurity firm.
- Domain Expertise: Deep understanding of Cybersecurity Operations, IT, digital trends, change management and strategic planning
- Technical Skills: Proficiency with ERP and CRM systems (e.g., SAP, Salesforce/CPQ), AI capabilities, and transformation tracking tools like Jira.
- Communication: Highly effective data presentation and communication skills, with a proven ability to influence executive leadership and technical teams.
- Leadership: Experience motivating cross-functional teams and managing external vendors or contract workers.
Company Benefits and Perks:We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
- Retirement Plans
- Medical, Dental and Vision Coverage
- Paid Time Off
- Paid Parental Leave
- Support for Community Involvement
