Walmart

Senior Manager, Technology Operations

Walmart$90K — $180K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of leadership experience in trend analysis or social commerce
  • Strong analytical skills to solve complex problems
  • Proficiency in data-driven decision making
  • Deep knowledge of social media platforms and trend detection tools
  • Exceptional storytelling and communication skills
  • Ability to manage relationships with diverse stakeholders effectively

Responsibilities

  • Define and oversee the social signal data pipeline for insight generation
  • Manage and negotiate with data providers while prioritizing integration for Trend Hub
  • Collaborate with Product and Engineering to enhance internal data dashboards
  • Integrate trend insights into workflows to improve customer experience
  • Analyze large datasets to derive actionable business recommendations
  • Develop strategic business cases and presentations for leadership buy-in
  • Transform vague challenges into structured action plans and automated solutions

Benefits

  • Medical, vision, and dental coverage
  • 401(k) with company match
  • Paid time off including sick leave and parental leave
  • Short-term and long-term disability coverage
  • Adoption and surrogacy expense reimbursement
  • Walmart-paid education programs with full tuition coverage and learning resources
Full Job Description
Role summary:
Walmart's Item Experience & Content Strategy organization is looking for a strategic and action-oriented leader to shape how hundreds of millions of customers discover, browse, and shop online. As the Senior Manager of Trend Intelligence on the Social Commerce team, you will lead the strategic management, automation, and delivery of initiatives that turn trend and social signals into actionable insights and customer experiences. This is a highly cross-functional, high-impact opportunity to scale Walmart's Trend Hub, leveraging social data pipelines to influence the end-to-end customer journey on Walmart.com.

What you'll do:
  • Define Walmart's trend-understanding, owning the data pipeline from social signals to centralized insight.
  • Manage relationships with data providers, evaluate emerging sources, lead partner negotiations, and drive integration prioritization for Trend Hub.
  • Partner with Product and Engineering to refine trend-understanding logic, enhance internal dashboards, and maximize insight visibility.
  • Collaborate across Walmart to integrate trends into various org/team workflows, helping stakeholders build trend-informed features that elevate customer experiences.
  • Leverage data analysis/modeling to handle large datasets, validate logic, and turn raw data into recommendations.
  • Develop business cases and roadmaps to pitch ideas, influence priority, and secure buy-in from leadership.
  • Turn ambiguous challenges into actionable playbooks, long-term strategy, and automation.


What you'll bring:
  • Action-Oriented Leadership: Ability to thrive in ambiguity, applying structure and robust frameworks to accelerate end-to-end results.
  • Strategic Problem-Solving: Strong analytical mindset to develop long-term, sustainable solutions to complex operations issues in real-time.
  • Data-centricity: Proven ability to leverage data insights to inform strategic decisions, identify business opportunities, and validate processes.
  • Domain Expertise: Deep understanding of the social platform landscape, trend-detection tools, and modern social commerce innovations.
  • Executive Storytelling: Exceptional storytelling capabilities, with the ability to construct and deliver audience-specific, enterprise-level narratives.
  • Collaborative Ownership: Proactive leadership style, demonstrating the ability to manage complex initiatives independently while unifying cross-functional teams.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00

Hoboken, New Jersey US-10279: The annual salary range for this position is $108,000.00 - $216,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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