Walmart

Senior Manager, Technology Operations - Marketplace Risk

Walmart • $90K — $180K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in risk analysis, fraud management, or compliance operations.
  • Strong written and verbal communication skills for stakeholder engagement.
  • Proven collaboration skills in fast-paced environments.
  • Bachelor's degree in business, finance, or a related field preferred.
  • Experience with eCommerce or complex seller ecosystems is a plus.
  • Familiarity with risk management or underwriting is desirable.
  • Ability to thrive under pressure with independent working capability.

Responsibilities

  • Develop and implement onboarding strategies for strategic sellers in Walmart Marketplace.
  • Collaborate with teams in Business Development, Product, and Operations to create tools and workflows.
  • Establish best practices for decision accuracy and feedback loops.
  • Engage with Data Science and vendors for due diligence and data validation strategies.
  • Effectively communicate risk insights and recommendations to stakeholders.
  • Drive global process improvements through project management and stakeholder engagement.
  • Participate in special assignments to support key business initiatives.

Benefits

  • Performance bonuses based on annual or quarterly assessments.
  • Potential for stock options depending on the role.
Full Job Description
Key Responsibilities
  • Develop and implement strategies for Onboarding of Large and Strategic Sellers for Walmart Marketplace
  • Collaborate with cross functional teams in Business Development, Product, Operations, etc. to develop tools, workflows, case management and resolution.
  • Develop best practices to improve decision accuracy and provide oversight and concurrence & feedback loop.
  • Engage with Data Science and Vendors to identify and implement strategies related to enhanced due diligence, data validation etc.
  • Communicate risk insights and recommendations effectively with cross-functional stakeholders.
  • Drive global process improvements through effective project management and stakeholder engagement.
  • Facilitate or participate in special assignments and projects to support business initiatives.


Minimum Qualifications
  • 7+ years of experience in marketplace risk, fraud analysis, trust & safety, identity risk, payments risk, compliance operations, investigations, or related functions
  • Excellent written and verbal communication skills with the ability to summarize complex issues clearly for cross-functional stakeholders.
  • Demonstrated ability to collaborate effectively across teams in a fast-paced environment.


Preferred Qualifications
  • Bachelor's degree in business, finance, or a related field.
  • Experience in eCommerce, online marketplaces, or similar environments with complex seller ecosystems.
  • Experience in risk management and/or underwriting
  • Previous experience in the payments or banking industry
  • Ability to work independently and handle pressure effectively.
  • Good business sense and ability to work in a fast-paced environment.


Tools & Skills
  • Strong Excel/Sheets skills; ability to build repeatable monitoring views and operational reporting.
  • Bonus: SQL and/or BI tools for analysis and dashboarding; ability to partner with technical teams on instrumentation and automation


Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00

Sunnyvale, California US-11789: The annual salary range for this position is $117,000.00 - $234,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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