Marriott International

Senior Manager, Technical Lead Corporate Systems Finance

Marriott International • $120K — $150K *
Bethesda, MD 20817In-Person
Finance & Insurance
5 - 7 years of experience
6 days ago
Job Overview by Ladders

Qualifications

  • Undergraduate degree in IT, engineering, computer science, or equivalent experience/certification.
  • 7+ years of progressive experience in application development and support.
  • 5+ years of hands-on experience with PeopleSoft financials and Cloud ERP.
  • 5+ years of leading technology teams in managed environments.
  • Strong problem-solving and troubleshooting skills.
  • Extensive experience with data integrations across platforms.
  • Proven ability to document comprehensive functional and technical requirements.

Responsibilities

  • Lead IT management of Marriott's financial applications like PeopleSoft and Infor SunSystems.
  • Serve as a technical expert for various Corporate Systems applications.
  • Resolve complex service requests and manage associated risks.
  • Coordinate with various teams and vendors on project tasks.
  • Act as a liaison between business stakeholders and technical teams.
  • Ensure technical solutions are high quality and well-documented.
  • Support internal security and compliance activities related to financial applications.

Benefits

  • Participate in Marriott's multi-year transformation to Cloud ERP and EPM solutions.
  • Opportunity to mentor and lead technology teams.
  • Engagement in significant technology advancement in the finance sector.
  • Collaboration with diverse teams for holistic project management.
Full Job Description
Job Description

JOB SUMMARY

We are seeking a highly skilled technical lead to provide technology leadership and support for multiple finance applications including PeopleSoft, SaaS, and custom-built applications. The ideal candidate will have extensive experience with PeopleSoft and Cloud ERP and Cloud EPM systems. This role involves strong partnership across multiple business teams and leading technology teams and vendors to resolve issues and build new capabilities. In this role, the candidate will assume technical ownership of product delivery and advocate for appropriate industry standards and best practices that align with the company's technology framework, guidelines and polices. This role will also participate in Marriott's multi-year transformation to Cloud ERP and EPM solutions.

If you like variety and enjoy tackling and solving problems, see below for more details.

CANDIDATE PROFILE

Education and Experience

Required Qualifications:

  • Undergraduate degree in information technology, engineering, computer science discipline or equivalent experience/certification


  • 7+ years of progressive professional experience in information technology application development and support including:


  • 5+ years of hands-on experience with PeopleSoft financials modules, Cloud ERP modules like General Ledger, Accounts Payable, Accounts Receivable or equivalent tech stack


  • 5+ years of technology leadership experience in a sourced or internally managed environment


  • Demonstrated ability to pick up/assimilate new applications/technologies


  • Demonstrated problem solving and troubleshooting skills. Ability to troubleshoot issues and follow through to a resolution.


  • Extensive experience with data integrations across a variety of platforms


  • Experience with and knowledge of IT outsourcing activities in a managed services environment. Technology leadership experience leading/managing and collaborating with multiple service providers in support of custom outsourced applications and customized SaaS software


  • Ability to elicit, organize and document detailed and comprehensive functional and technical system requirements


  • Strong verbal and written communication skills, with the ability to present complex ideas in clear business terms


  • Ability to listen and understand business requirements, ask questions, and translate the requirements into technical solutions


  • Ability to comprehend different functional and technical viewpoints and identify/understand dependencies.


  • Proven ability to prioritize and manage multiple support requests while working on time sensitive projects and upgrades.


  • Ability to work independently, identifying and driving required tasks to completion in a timely manner.


  • Experience in Agile software methodologies and DevOps practices, including managing technical priorities within the backlog.


  • Experience developing test plans, test scripts, and managing unit, system, regression, and user acceptance testing.


Preferred Qualifications:

  • 5+ years' domain experience in service-to-cash, procure-to-pay, and record-to-report processes


  • 2+ years Infor SunSystems 4.6 and Infor SunSystems Cloud experience


  • Understanding of Hospitality domain finance processes and revenue recognition is strongly desired.


  • Experience in managing and leading a team of consultants to deliver the designed solution based on an on/offshore model.


  • Experience with SOX processes and IT General Controls.


  • Experience in low-code application development platforms


  • Experience in technical integrations of Third-party software


  • Experience with cloud environments like OCI, AWS etc. Customization experience using OCI is a Plus.


  • Proven ability to support all aspects of large, complex applications with multiple stakeholders.


  • Understanding of financial and accounting processes including cyclical events like month end close, quarter close etc.


  • Understanding financial budgeting and forecasting processes.


  • Ability to analyze user stories and develop an end-to-end solution design and functional design.


  • Experience with change management, and enterprise architecture frameworks


  • Functional knowledge of CI/CD pipelines, test automation, solution architecture, API architecture and design, and systems integration


Core Work Activities

  • Primary responsibilities include IT management of Marriott's financial applications. In scope applications may include PeopleSoft, Infor SunSystems, and SaaS applications such as Kyriba.


  • Serve as a technical expert for Corporate Systems applications and platforms.


  • Resolve and make decisions on more complex, non-routine service requests with limited to moderate risk.


  • Coordinate with other leads/teams to manage risks and solve, escalate, and track cross team dependencies and blockers.


  • Coordinate with finance discipline partners, 3rd party vendors and IT teams including but not limited to security, privacy, network teams, operations, and infrastructure teams to complete tasks.


  • Act as a key liaison between business stakeholders, project managers, and technical teams to ensure clear communication and alignment.


  • Accountable for technical solutions that are high quality, well documented, aligned to standards, efficient, and easy to maintain. Ensure work product and support documentation is clear, high-quality documentation for processes, configurations, and functional designs.


  • Perform IT compliance and audit activities such as application access controls, privilege access controls for finance applications to ensure adherence to Marriott's security and privacy standards. Ensure remediations are completed accurately and timely.


  • Support and assist in the Internal security, SOX and Financial assurance process.


  • Work with our business partners and IT teams (network, security, infrastructure, etc.) to migrate finance applications and productivity tools from on-premise to cloud.


  • Develop a roadmap, including planning, coordination, and funding for transitioning a property on-premise financial management software to its SaaS platform.


  • Ensure aging of production support tickets are below thresholds and continuously monitor the aging of tickets and their resolution.


  • Ensure all hands-on deck for Sev-1/2 issues and create/maintain documentation related to Problem Management and triage.


  • Collaborate with infrastructure, security, enterprise architecture and broader corporate systems teams on SSO, architecture and security reviews and infrastructure management.


  • Direct Service Providers, vendors and team members to modify and maintain existing applications to address changes in business processes.


  • Monitor multiple projects by Service Providers and internally managed applications to successful completion, maintaining scope within the time and budget constraints.


  • Support month end, quarter end, year end and other cyclical processes through troubleshooting, optimization, and user support.


  • Identify recurring issues and inefficiencies and propose solutions to drive continuous improvement, performance tuning, and automation of financial processes.


  • Participate in Marriott's multi-year transformation to Cloud ERP and EPM solutions.


Technical Leadership

  • Lead and mentor other technical team members and peers on the Agile Team on best practices/principles (e.g., via code reviews).


  • Create a culture of mentorship & sponsorship, aimed at strengthening professional development and technical principles.


  • Collaborate with product managers and other stakeholders in defining requirements and establishing acceptance criteria.


  • Make technical decisions and provide guidance on best practices.


  • Provide technology strategy feedback where appropriate.


  • Foresee, identify, and resolve problems.


  • Ensure the quality and timely delivery of product features.


  • Improve operational efficiency by leveraging SDLC Toolchain and contributing additional automation tools and scripts (e.g., CI/CD automation).


  • Provide input on resourcing to address critical bottleneck and help onboard new technical team members.


  • Manage technical debt, including vulnerability scanning.


  • Participate in the evaluation and selection of Corporate Systems products and services.


  • Provides input on department or project budgets, capital expenditures or other cost/resource estimates as requested.


  • Apply knowledge/judgment to achieve business goals.


  • Keeps up-to-date functionally and technically and apply new knowledge to job.


  • Mentor and coach other team members.


  • Perform other reasonable duties as required for this position.

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Hospitality & Recreation
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ
MAR
* Ladders Estimates

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