7/24/26

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Job Type: Permanent Work Model: Remote Reference code: 134040 Primary Location: Toronto, ON All Available Locations: Toronto, ON; Calgary, AB; Halifax, NS; Ottawa, ON; Vancouver, BC

What will your typical day look like?

Role summary: Leading strategic optimization across Growth, the Strategic Performance & Operations Associate Director will synthesize complex priorities, build decision-grade infrastructure, activate cross-pillar opportunities, and deliver scalable process and capability improvements to drive measurable performance gains.

Key responsibilities:

• Assess strategic priorities: Translate critical Growth priorities into actionable hypotheses, business cases, and prioritized workstreams
• Build decision support infrastructure: Design, develop, and operate the data, analytics, governance, and tooling needed to identify, prioritize, and scale optimization opportunities
• Enable cross-pillar activation: Coordinate cross-pillar collaboration, enable data and information sharing, and align stakeholders across the Growth ecosystem to operationalize opportunities
• Diagnose and intervene in processes: Investigate root causes in existing workflows, design targeted interventions (process redesign, playbooks, quick automations), and shepherd implementation to ensure sustained adoption
• Drive adoption and capability transfer: Create training, handoffs, and governance to embed new ways of working and ensure teams retain and scale improvements
• Capture and share learnings: Document lessons learned, codify best practices, and disseminate playbooks to accelerate organization-wide adoption
• Measure impact: Define success metrics, track ROI, and iterate on solutions based on outcome data to ensure continuous improvement

Key stakeholders and reporting:

• Partner with Growth pillar leads, SIPP ( i.e strategy team) , Finance, Tech Innovation, Talent, Reporting & Analytics, and offshore teams
• Report to the Head of Strategic Performance & Optimization team

About the team

Global Growth creates an opportunity for you to build a new perspective and see both Deloitte and our priority clients through a global lens. While collaborating with some of our most experienced leaders and talent across the organization, your voice will influence Deloitte's strategic direction, growth, brand, and impact in the market. Your network will rapidly expand, and you will create meaningful connections and relationships globally. You will build deep institutional knowledge and gain an understanding of clients' heart-of-business issues, and Deloitte's offerings and solutions. Global Growth's diverse, inclusive, and flexible culture is an opportunity for you to become a role model for agile working.

Enough about us, let's talk about you

• Minimum 7 years of relevant experience, preferably in a strategic, operational, or transformation-focused role.
• Proven success influencing stakeholders and leading complex, cross-functional programs.
• Strong analytical and data-driven decision-making capabilities.
• Experience developing and implementing decision-support systems, frameworks, or tools.
• Demonstrated ability to design and execute process improvements, playbooks, and automation initiatives.
• Exceptional stakeholder engagement, communication, and change management skills.

Total Rewards

The salary range for this position is $104,000 - $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.