Senior Manager - Strategic Accounts Strategy

Theguarantors

$180K — $200K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in strategy, sales, account management, or similar commercial leadership roles.
  • Experience developing commercial strategies for enterprise customers or managing complex B2B relationships.
  • Strong business acumen with the ability to prioritize customer needs alongside company objectives.
  • Excellent communication skills, including creating executive-level presentations and reports.
  • Proven ability to influence senior stakeholders and establish trusted partnerships.
  • Experience in enterprise sales or account management is advantageous.
  • Attention to detail and a history of leading complex, cross-functional projects.

Responsibilities

  • Define strategies for organizing and serving key customer segments.
  • Collaborate with Account Management to identify growth and retention opportunities.
  • Lead strategic planning initiatives for major customer accounts, including business reviews.
  • Work cross-functionally to deliver solutions aligned with customer goals and long-term growth.
  • Create executive communications and customer-facing materials for large partnerships.
  • Analyze trends within strategic accounts and inform broader commercial strategies.

Benefits

  • Opportunities to impact a fast-growing company.
  • Comprehensive medical, dental, and vision insurance starting from day one.
  • Health savings account with employer contribution.
  • Flexible spending accounts available for healthcare and dependent care.
  • 401(k) plan options.
  • Generous PTO and paid holidays.
  • In-office lunch perk to support team bonding.
  • Flexible working hours to accommodate personal needs.
  • Paid parental leave for family support.
  • Company-sponsored short and long-term disability insurance.
Full Job Description
The Team

The Commercial Strategy & Revenue Operations team exists to solve some of TheGuarantors' highest-priority commercial challenges. We identify opportunities to grow the business, develop strategies to capture them, and work across the organization to turn those strategies into measurable results.

Our work spans every part of the commercial organization. We partner closely with Sales, Product, Risk, Marketing, Finance, and Operations to improve how we serve customers, launch new initiatives, strengthen our go-to-market strategy, and build the capabilities that enable the business to scale. Because our work cuts across functions, success depends on building trusted partnerships, influencing without formal authority, and aligning teams around a common goal.

We aren't an internal consulting team. We own initiatives from strategy through execution and are accountable for the impact they create. The people who thrive here are comfortable with ambiguity, motivated by ownership, and excited to solve difficult business problems.

The Opportunity

As Senior Manager, Strategic Accounts Strategy, you'll help define how TheGuarantors wins, grows, and strengthens relationships with our most important customers. Our largest partnerships are among our greatest opportunities-and often our most complex. Success requires thoughtful commercial strategy, a deep understanding of customer priorities, and the ability to bring together teams across the company to deliver meaningful business outcomes.

You'll develop the strategies that strengthen these partnerships and help ensure they translate into long-term growth.

This is a highly visible role for someone who enjoys solving complex commercial challenges. You'll partner closely with senior leaders across the business to shape customer strategy, support executive engagement, and lead high-impact initiatives that influence some of our most important commercial relationships.

Your success will ultimately be measured by the growth and strength of the partnerships you help build.

What You'll Do

  • Define the strategy for how TheGuarantors segments, organizes around, and serves its largest and most strategically important customers
  • Partner with Account Management leadership to identify opportunities for expansion, retention, and deeper customer engagement
  • Lead strategic planning for key customer relationships, including business reviews, growth initiatives, and executive engagements
  • Collaborate across Product, Risk, Marketing, Finance, and Operations to deliver solutions that address customer priorities and support long-term growth
  • Build executive presentations, customer-facing materials, and strategic communications for our largest partnerships
  • Identify trends across the strategic account portfolio and translate those insights into broader commercial strategies and operating improvements


What You'll Bring

  • 5+ years of experience in strategy, sales, account management, Sales Operations, Revenue Operations, management consulting, or another commercial leadership function
  • Experience developing commercial strategies for enterprise customers or leading complex B2B customer relationships
  • Strong business judgment and the ability to balance customer priorities with company objectives
  • Excellent written and verbal communication skills, including experience developing executive-level presentations and communications
  • The ability to influence and build trusted partnerships across senior stakeholders, both internally and externally
  • Experience working closely with enterprise sales or account management organizations is a strong plus
  • Exceptional attention to detail, sound judgment, and a track record of leading complex cross-functional initiatives


Benefits

  • Opportunities to make an impact within a fast growing company
  • Medical, dental, & vision insurance, beginning day one
  • Health savings account with employer contribution
  • Flexible spending accounts (healthcare, dependent care, commuter)
  • 401(k)
  • Generous PTO and paid holidays
  • In-office lunch Perk
  • Flexible working hours
  • Paid parental leave
  • Company sponsored short and long term disability

Base Salary

The base salary range is between $180,000 - $200,000 annually.

Base salary does not include other forms of compensation or benefits. Final offer amounts are determined by multiple factors, including prior experience, expertise, location and current market data and may vary from the range above.

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