About this roleThe
Senior Manager, Solutions presents an exceptional opportunity for a results-driven leader to build and sustain operational excellence across Transcarent's Pharmacy Care and Weight Health solution lines. This role requires a highly resourceful, proactive individual, with excellent communication, project management, and healthcare solutions experience. This leader will drive cross-functional initiatives, standardize operational practices and continuously improve the member and client experience across both solution areas. This role is critical in bridging strategic vision and day-to-day operational execution to advance Transcarent's mission of transforming how people access and experience care.
What you'll do - Partner with Product, Engineering, Marketing and Clinical teams to execute and continuously improve Pharmacy Care and Weight Health solution initiatives
- Identify and champion operational issues across both solution lines, driving root cause analysis, and implementation of scalable process improvements
- Program and project manage teams to effectively initiate, plan, execute, and monitor initiatives that drive operational excellence and improve the member experience
- Actively communicate with solution sponsors, vendor partners and internal stakeholders to align priorities and ensure execution against key milestones
- Develop presentations, reporting and materials that communicate solution performance, operational metrics and strategic recommendations to stakeholders and leadership
- Collaborate with cross-functional partners to build scalable operational frameworks, improve process efficiency, and ensure consistent delivery of high-quality workflows and processes
What we're looking for - Bachelor's degree required; Master's or higher in healthcare, public health or business-related field preferred
- Minimum of 4-6 years of relevant experience in pharmacy industry, or healthcare solution delivery
- PMP preferred
- Strong business acumen
- Excellent communication, leadership, interpersonal, and customer service skills
- Able to motivate and empower teams
- Comfortable in fast-paced and evolving organizations with a willingness to be flexible and pivot when needed
- Excellent at prioritization, scoping, and documentation
As a remote position, the salary range for this role is:
$145,000-$165,000 USD
Total Rewards Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal equity.
Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.
Our benefits and perks programs include, but are not limited to:
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 13 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits