Amazon

Senior Manager, Software Development, WorkSpaces for AI Agents, Applied AI Solutions

Amazon$220K — $297K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in software planning, design, and delivery
  • 5+ years managing software engineering teams
  • Experience managing multiple projects in an Agile environment
  • Proven record of delivering distributed systems at scale
  • Track record of delivering complex initiatives in enterprise settings
  • Experience hiring and developing senior engineering talent

Responsibilities

  • Build and lead the engineering organization for WorkSpaces for Agents
  • Own end-to-end delivery of the AI agent solution
  • Deliver tooling and governance layers for agent effectiveness
  • Balance innovation with operational reliability and scale
  • Drive cross-organizational execution for seamless system deployment
  • Set organizational direction and define the execution roadmap
  • Ensure measurable business impacts from delivered solutions

Benefits

  • Comprehensive health insurance coverage
  • 401(k) matching contributions
  • Generous paid time off policy
  • Parental leave options
  • Adoption and surrogacy reimbursement
  • Access to EAP and mental health support
Full Job Description
Within Agentic WorkSpaces, our team is building WorkSpaces for Agents (W4A) where this vision meets enterprise reality. W4A enables AI agents to work the way humans do, with access to real applications, real interfaces, and real computing environments. We're building foundational infrastructure that allows autonomous agents to securely provision, interact with, and manage computing sessions at scale. Enterprises want to use AI agents for critical business workloads that touch legacy desktop applications and mainframes, yet 75% of organizations run legacy applications that lack modern APIs. WorkSpaces for Agents solves this painful problem: it gives enterprises the ability to connect their AI agents to a secure, governed, cloud desktop environment where agents can operate both legacy and modern applications directly, just as an employee would, without costly migrations. We are seeking a Senior Manager, Software Development to build and lead the engineering organization for WorkSpaces for Agents. This is a foundational leadership role on a product defining a new category: enterprise-grade desktop environments purpose-built for AI agents. You will hire, grow, and lead the engineering teams that build the systems letting autonomous agents securely provision sessions and operate desktop and mainframe applications, inside the compliance envelope that regulated enterprises require. The problems your teams will solve do not have established industry patterns. You will own delivery and set the organizational direction for how AI agents interact with computing environments at enterprise scale. What You Will Do Build and lead the engineering organization. Hire, develop, and retain high-caliber engineering managers and senior engineers. Set the talent bar, create growth paths, and build the culture that makes W4A a destination for the best builders. Own end-to-end delivery of the solution. Drive the roadmap and execution for how AI agents, from any framework, securely provision, connect to, and operate within WorkSpaces sessions: session lifecycle, multi-tenant isolation, elastic scaling, and cross-platform compatibility. Deliver the tooling and governance layers that make agents effective and trusted. Lead the teams building the managed MCP service and forwarded tools that improve agent accuracy while reducing cost, and the security model - session isolation, agent identity, permission boundaries, audit trails, and human-in-the-loop controls - that enterprises require. Balance invention with operational rigor. WorkSpaces has served enterprise customers for over a decade and operates at massive scale. You will build a new product category on this foundation while maintaining the reliability that customers depend on. Drive cross-organizational execution. Partner across AgentCore, Identity, Security, Networking, and the MCP ecosystem - and with product, science, and program leaders - to resolve dependencies and ship a coherent system. Key job responsibilities Set organizational direction and delivery strategy: Define the multi-year execution roadmap for W4A engineering, structure the teams to deliver it, and secure buy-in from VP-level leadership. Hire and grow engineering talent: Own recruiting, calibration, development, and retention across engineers and engineering managers. Mentor toward senior and principal scope, and raise the engineering bar across the organization. Deliver highly ambiguous, novel systems: Lead teams through foundational challenges in agent-computer interaction - session lifecycle, isolation, scaling, and cross-OS compatibility - where neither the approach nor the success criteria are pre-defined. Own operational excellence at enterprise scale: Ensure the systems meet the security, reliability, availability, and auditability bar that regulated enterprises require, and establish the operational mechanisms that sustain them. Deliver measurable business impact: Ensure execution translates to customer outcomes: faster setup, lower cost-per-action, higher task accuracy, reduced blast radius, and the operational metrics that demonstrate enterprise trust is being earned. Drive cross-organizational technical alignment: Work across partner teams to shape roadmaps, resolve architectural dependencies, and ensure cross-cutting decisions compose into a coherent system. Partner with product and science: Turn product vision and applied research into shipped capability. BASIC QUALIFICATIONS - 10+ years of planning, designing, developing and delivering consumer software experience - Experience managing multiple concurrent programs, projects and development teams in an Agile environment - 10+ years of software development experience and 5+ years managing software engineering teams. - Experience managing managers or leading multi-team engineering organizations - Experience owning delivery of distributed systems at scale, including security, reliability, and operational excellence - Track record of delivering complex, ambiguous initiatives from concept through production in enterprise environments - Experience hiring, developing, and retaining senior engineering talent PREFERRED QUALIFICATIONS - Experience partnering with product and program management teams - Experience designing and developing large scale, high-traffic applications - Experience delivering infrastructure for AI/ML workloads, agent frameworks, or autonomous systems - Experience with desktop virtualization, remote computing protocols, or session management at scale - Familiarity with enterprise identity and access management (IdP federation, OAuth, SAML, SCIM) - Experience with security containment, blast-radius limitation, and compliance frameworks (NIST, SOC2, FedRAMP, HIPAA) - Experience building and scaling engineering organizations from an early stage, including hiring at senior and principal levels - Experience delivering products on top of a live, large-scale production service - Experience influencing technical direction at VP+ level in a large technology organization The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, WA, Seattle - 220,100.00 - 297,700.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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