Full Job Description
Within Agentic WorkSpaces, our team is building WorkSpaces for Agents (W4A) where this vision meets enterprise reality. W4A enables AI agents to work the way humans do, with access to real applications, real interfaces, and real computing environments. We're building foundational infrastructure that allows autonomous agents to securely provision, interact with, and manage computing sessions at scale. Enterprises want to use AI agents for critical business workloads that touch legacy desktop applications and mainframes, yet 75% of organizations run legacy applications that lack modern APIs. WorkSpaces for Agents solves this painful problem: it gives enterprises the ability to connect their AI agents to a secure, governed, cloud desktop environment where agents can operate both legacy and modern applications directly, just as an employee would, without costly migrations.
We are seeking a Senior Manager, Software Development to build and lead the engineering organization for WorkSpaces for Agents. This is a foundational leadership role on a product defining a new category: enterprise-grade desktop environments purpose-built for AI agents. You will hire, grow, and lead the engineering teams that build the systems letting autonomous agents securely provision sessions and operate desktop and mainframe applications, inside the compliance envelope that regulated enterprises require. The problems your teams will solve do not have established industry patterns. You will own delivery and set the organizational direction for how AI agents interact with computing environments at enterprise scale.
What You Will Do
Build and lead the engineering organization. Hire, develop, and retain high-caliber engineering managers and senior engineers. Set the talent bar, create growth paths, and build the culture that makes W4A a destination for the best builders.
Own end-to-end delivery of the solution. Drive the roadmap and execution for how AI agents, from any framework, securely provision, connect to, and operate within WorkSpaces sessions: session lifecycle, multi-tenant isolation, elastic scaling, and cross-platform compatibility.
Deliver the tooling and governance layers that make agents effective and trusted. Lead the teams building the managed MCP service and forwarded tools that improve agent accuracy while reducing cost, and the security model - session isolation, agent identity, permission boundaries, audit trails, and human-in-the-loop controls - that enterprises require.
Balance invention with operational rigor. WorkSpaces has served enterprise customers for over a decade and operates at massive scale. You will build a new product category on this foundation while maintaining the reliability that customers depend on.
Drive cross-organizational execution. Partner across AgentCore, Identity, Security, Networking, and the MCP ecosystem - and with product, science, and program leaders - to resolve dependencies and ship a coherent system.
Key job responsibilities
Set organizational direction and delivery strategy: Define the multi-year execution roadmap for W4A engineering, structure the teams to deliver it, and secure buy-in from VP-level leadership.
Hire and grow engineering talent: Own recruiting, calibration, development, and retention across engineers and engineering managers. Mentor toward senior and principal scope, and raise the engineering bar across the organization.
Deliver highly ambiguous, novel systems: Lead teams through foundational challenges in agent-computer interaction - session lifecycle, isolation, scaling, and cross-OS compatibility - where neither the approach nor the success criteria are pre-defined.
Own operational excellence at enterprise scale: Ensure the systems meet the security, reliability, availability, and auditability bar that regulated enterprises require, and establish the operational mechanisms that sustain them.
Deliver measurable business impact: Ensure execution translates to customer outcomes: faster setup, lower cost-per-action, higher task accuracy, reduced blast radius, and the operational metrics that demonstrate enterprise trust is being earned.
Drive cross-organizational technical alignment: Work across partner teams to shape roadmaps, resolve architectural dependencies, and ensure cross-cutting decisions compose into a coherent system.
Partner with product and science: Turn product vision and applied research into shipped capability.
BASIC QUALIFICATIONS
- 10+ years of planning, designing, developing and delivering consumer software experience
- Experience managing multiple concurrent programs, projects and development teams in an Agile environment
- 10+ years of software development experience and 5+ years managing software engineering teams.
- Experience managing managers or leading multi-team engineering organizations
- Experience owning delivery of distributed systems at scale, including security, reliability, and operational excellence
- Track record of delivering complex, ambiguous initiatives from concept through production in enterprise environments
- Experience hiring, developing, and retaining senior engineering talent
PREFERRED QUALIFICATIONS
- Experience partnering with product and program management teams
- Experience designing and developing large scale, high-traffic applications
- Experience delivering infrastructure for AI/ML workloads, agent frameworks, or autonomous systems
- Experience with desktop virtualization, remote computing protocols, or session management at scale
- Familiarity with enterprise identity and access management (IdP federation, OAuth, SAML, SCIM)
- Experience with security containment, blast-radius limitation, and compliance frameworks (NIST, SOC2, FedRAMP, HIPAA)
- Experience building and scaling engineering organizations from an early stage, including hiring at senior and principal levels
- Experience delivering products on top of a live, large-scale production service
- Experience influencing technical direction at VP+ level in a large technology organization
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 220,100.00 - 297,700.00 USD annually