Requisition ID: 71226
The team you will be a part ofThe Quality Generalist team conducts internal quality controls concerning particular areas or company products to ensure they fulfill given quality procedures and norms. Monitors and records inconsistencies with quality procedures and norms. Preparing quality analyses and recommends necessary quality procedure changes.
This role in summaryWe're looking for a Senior Manager of Quality to lead and oversee all quality assurance and control activities at our Clyde, OH manufacturing plant. You'll be responsible for developing,implementing, and maintaining a robust quality management system (QMS) that ensures our products consistently meet or exceed customer expectations and industry standards. This role requires a strategic leader with a hands-on approach to problem-solving, a deep understanding of manufacturing processes,and a passion for continuous improvement.
Your responsibilities will include- Responsible for the Quality Management System (QMS): Develop, implement, and manage the plant's QMS, ensuring compliance with relevant standards.
- Drive continuous improvement of quality processes and procedures leveraging and implementing the World Class Manufacturing system.
- Partner cross functionally with MFG operations, category business team, and design engineering to develop project plans to achieve internal and external quality targets; 12MIS, 1MIS, and CAL.
- Have the technical competency to collaborate with design and process engineering in understanding, implementing and ensuring a flawless execution of Design for Assembly / Design for
- Manufacturing requirements during new product introduction and ownership related to the ongoing monitoring / audit of the established DFA (Design for Assembly) / DFM (Design For Manufacturing) requirements.
- Team Leadership: Lead, mentor, develop, and manage a team of quality engineers, inspectors, and technicians. Foster a culture of quality, accountability, and excellence throughout the organization.
- Compliance & Audits: Ensure the plant complies with all internal, external, and regulatory quality standards. Manage and participate in internal and external quality audits.
- Quality Control & Assurance: Oversee all quality control activities, including incoming material inspection, in-process checks, and final product testing. Establish and maintain product specifications and quality standards.
- Root Cause Analysis (RCA) & Corrective Actions: Lead investigations into quality issues, customer complaints, and non-conformances. Implement effective corrective and preventive actions (CAPA) to prevent recurrence.
- Data Analysis & Reporting: Use statistical process control (SPC) and other data analysis tools to monitor key quality metrics. Prepare and present quality performance reports to senior management.
- Supplier Quality: Collaborate with the Supplier Quality team to ensure our suppliers meet our quality standards.
- Training: Develop and deliver quality training programs for all plant personnel to enhance quality awareness and skills.
Minimum requirements- Bachelor's degree in Engineering, Quality Management, or a related field.
- Proven experience in implementing and managing a QMS (e.g., ISO 9001).
- Strong knowledge of quality tools and methodologies (e.g., Lean Six Sigma, SPC, FMEA, 8D problem-solving).
- 3+ years of combined experience in a manufacturing Quality environment
- Excellent written and verbal communication skills required
Preferred skills and experiences- 7+ years of combined experience in a manufacturing Quality environment
- Proven experience in large, complex plant environment
- World Class manufacturing (WCM) and Lean Manufacturing Methods experience
- Six Sigma / Shainin Black Belt certification is highly desirable.
- Communication and support to 24-hour / day assembly processes
Additional informationWhirlpool's Ways of Working
Our goal is to provide an environment that helps you bring your best to Whirlpool every day. While employees in this role work in-person Monday through Friday. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including:
- Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
- Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.
- Sabbatical - Four weeks paid leave after every five years of service.
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