POSITION SUMMARY

The Section & Chapter Events Senior Manager leads the planning and execution of AWHONN's nationwide portfolio of Section, Chapter, leadership, and webinar events, supporting more than 130 annual programs and over 5,000 in-person participants. This role oversees event operations, sponsorship and exhibit execution, venue sourcing and contracting, and onsite meeting management to ensure high-quality, financially successful programs that advance member and volunteer engagement. Serving as a liaison to Section and Chapter leaders, the position strengthens volunteer operations through strategic guidance, leadership support, compliance oversight, and operational training.The role also manages key financial and administrative processes, including sponsorship coordination, chapter transactions, reporting, and workflow improvements that enhance operational efficiency and the overall member experience.

Requirements

DUTIES & RESPONSIBILITIES

Event Strategy & Management - 50%
• Lead planning and execution of annual Section, Chapter, leadership, and webinar events.
• Manage registration, sponsorship fulfillment, and mobile app execution for all Section and Chapter events.
• Serve as primary contact administering all hotel, convention center, venue, audiovisual, catering, and vendor contracts, ensuring compliance with organizational standards and risk management requirements.
• Provide operational leadership for event logistics, including venue management, food and beverage, audiovisual needs, signage, room setups, and attendee experience.
• Partner with external vendors and sourcing agencies to identify and secure hotels and conference venues.
• Manage multiple concurrent event project plans, timelines, deliverables, and cross-functional teams.
• Provide onsite event management support for conferences and meetings as needed.
• Develop and implement event timelines, project plans, and operational procedures.
• Monitor event performance metrics and recommend improvements based on industry standards and attendee feedback.
• Apply best practices from PCMA and leading membership associations to enhance event operations and participant experience.

Volunteer Operations - 25%
• Serve as the operational contact for Section and Chapter events, resolving day-to-day questions and escalating strategic or governance issues to the Director as appropriate.
• Monitor compliance with organizational bylaws, policies, reporting requirements, and governance standards.
• Assist volunteer leaders with event planning, member engagement strategies, and operational best practices.
• Maintain accurate records of chapter leadership, activities, event documentation, and organizational compliance.
• Foster strong relationships with volunteer leaders to support engagement, retention, and leadership development.

Financial & Sponsorship Coordination - 20%
• Process Section and Chapter financial transactions in coordination with the AWHONN Finance team.
• Develop streamlined financial workflows to reduce administrative burden for Section Secretary/Treasurers.
• Prepare monthly and quarterly financial reports for internal leadership review and chapter distribution.
• Monitor event budgets, sponsorship tracking, and financial reconciliation processes.
• Manage sponsorship fulfillment, invoicing, exhibitor logistics, and onsite sponsor experience.
• Ensure accurate financial documentation and adherence to organizational financial policies.

Administrative & Operational Support - 5%
• Maintain accurate chapter and event financial data within organizational systems.
• Assist with communications, training materials, and operational resources for chapter leaders.
• Support planning and facilitation of volunteer meetings, webinars, and training sessions.
• Provide general operational and administrative support to the Membership & Volunteer Engagement team.
• Other duties as required by business needs.

LEADERSHIP EXPECTATIONS

Lead across the organization to encourage and strengthen a member and customer-service-focused organizational culture. Serve as a knowledgeable resource about strategies and tactics for exemplary volunteer management and support. Proactively lead discussions and collaborations to improve volunteer success and staff support. Promote a positive work environment for all staff and collaborate effectively with the leadership team.

QUALIFICATIONS & REQUIREMENTS
• Bachelor's degree in hospitality management, Event Management, Business Administration, Communications, or related field preferred.
• 5-8+ years of progressively responsible experience in association event management, conference planning, or membership organization operations.
• Experience managing multi-event portfolios and volunteer-led programs.
• Knowledge of PCMA standards and association meeting best practices preferred. CMP preferred.
• Experience with sponsorship management and event revenue coordination.
• Familiarity with event registration platforms, mobile event apps, and association management systems (AMS).
• Willingness to travel and provide onsite event support as needed.
• Demonstrated commitment to excellent customer service and willingness and ability to work in a collaborative team environment. Ability to motivate a wide range of people.
• Strong organizational and project management skills, including demonstrated ability to juggle multiple priorities and tasks, and ability to administer approved budgets.
• Must be able to lift up to 30 lbs.

Benefits

HOW TO APPLY



Incomplete application submissions will not be considered.

Salary Range- $90,000-$100,000